Lori is the best and delivers over the top customer service. I've been shopping here for years now…read moreand she always goes above and beyond to get my family and I what we need. Mahalo Lori!

It was truly the most perfect service I've experienced in a very long time. I was genuinely moved…read moreto tears by how exceptional this Hawaiian gentleman was. If I were running a business here, I would absolutely want to hire someone like him. He explained and recommended the products with both kindness and professionalism. Thanks to him, we ended up buying sunglasses for the whole family--even though it wasn't part of our original plan.

If you're staying nearby, there aren't too many cheaper grocery stores nearby and Costco is a 30…read moreminute drive for bulk items so if you need small items, there are only a handful of general stores. This is one of them. It's a bit pricier but that's expected I guess because of the convenience. We got staples here - milk, butter, spices etc. They also have souveniors. We also got some other indulgences - ice cream, etc. They are open a little later if you need an emergency supply run.

This store has a little of everything you need. My sunglasses broke--no problem. Dole whip…read moredessert--got it. Sammy from the deli--yep. Chips, snacks and white claws for your room--got that too. Souvenirs--for those. Whatever you need, they've got it. Like a Whole Foods and ABC store had a baby.

Located across from the Queen's shop are the King's shops. You'll find a gas station here, shops…read morethat are located on the main land, ice cream shops, more coffee shops, restaurants and dining near a water front. Both shops have something unique to offer. There's ample parking at both shops but I recommend taking a shuttle here or driving if you're staying until dark because walking back, you'll be in pitch darkness due to the low light rules of the island.

Love the King Shops in Waikoloa. A bit more upscale than the Queens Shops. Still both are close…read moreproximity to each other. The Hilton properties have a free shuttle services that runs about every 20 minutes depending on the day. Kings has a pretty relaxing area that you can sit and enjoy the water. So nice to visit this mall.

Great options of adult and kids swim clothes. Very friendly and helpful service. They also rent…read morebeach chairs and umbrellas.

This review is for a weeklong "high performance" surfboard rental. I wanted to chime in here for…read moretwo reasons: first, because other reviews don't discuss the weekly or high-performance rentals. And second, because this place has some less-than-stellar reviews that I feel might not be totally warranted. The staff members I spoke with during pick-up and drop-off were both super friendly-- way more so than I expected. The board itself was not exactly "high performance" compared to my favorite boards back home, but it was definitely better than the Wavestorms and NSPs you commonly see for rent on beachfront stands. Can you do better elsewhere? Maybe, probably, if you put some legwork into finding alternatives. But there aren't that many other options if you're on the northwest side of the Big Island. Anyway more about the rental itself: The boards are epoxy but somehow the one I got was not as chattery and stiff as other epoxy boards I've used in the past. They're not exactly "real" hand-shaped (or even hand-finished) boards you would get from a "core" surf shop, but they seem a lot better than the average mass-market pop-out. They also said I could come and swap out for a different design during my rental period if I wanted as well. There were short boards, mid lengths, and longboards. Thrusters, single fins, and 1+2s mostly. Not gonna replace my quiver back home, but a totally fine experience all around.

There are two Tommy Bahama retail stores nearby where we were staying. The first one is located in…read moreWaikoloa at the Queens Market Place. The second is located in the Mana Lani Resort. I went to the Mana Lani store first because I thought it was bigger than the one in Waikoloa. I was wrong. I was looking to buy a shirt for my husband to celebrate our 46 years anniversary. Found a perfect one but not in his size. The lady called the Waikoloa Tommy Bahama store which is bigger than the Mana Lani store and reserved the right size. I went to the Waikoloa store and bought the shirt. Service was excellent in both locations. Expensive shirt but my husband loved it. Mission accomplished.

Service was fabulous. Food and ambience were amazing. Too bad they didn't know how to make a…read morechocolate Martini! We are not heavy drinkers and my husband's drink was straight Vodka! He was toasted to say the least. Enjoyed the live music. It was my husband's 75th Birthday.

Beautiful clothes. Exquisite fabric. Great service…read more Clothes were very flattering and seem to suit many body types.

Fantastic and wonderful experience. The two ladies there were so nice but not pushy at all. Just…read morelet you browse in peace-LOVE! The place had super super cute jewelry, beaded clutches, hats, clothes. They were so nice when I checked out and offered me points for my purchase. Even though there are no physical stores on the main 48, I definitely can see myself purchasing from here online. Great experience!

Closing their doors permanently. I think they have filed…read morefor bankruptcy. Closing in Tucson Arizona too. Did get a nice hooded windbreaker for my husband.

I would absolutely recommend this business!! Tiare was so amazing & I am so grateful for all her…read morehelp! Not only was she kind to everyone that walked into the store, she sold other items to me that I wasn't planning on getting. She knew a lot about the make, design, and Hawaiian culture that made me not want to leave the store without those items. My shorts went missing the same day earlier at the pool and she just completely my day! I was so happy I called my friend and now I am going back tomorrow to buy them a few shirts that can only be found here also. A little bit of kindness can go a long way. I'm very grateful for this experience. Mahalo Tiare!

Such a cute mall and the shopping center they made poke bowls so good shopping was a bit expensive…read moreat the mall so got to the store items are cheaper service was good value was great at the store only

This is a cute little shopping center in the village for the nearby hotels. It has a movie theatre,…read morefood court, bakery, market and coffee shops. You can buy groceries if you're staying in a suite but everything is pretty pricey because inexpensive options are farther away.

One employee is so rude to both myself and my husband. We love the store, close to home but refuse…read moreto be treated poorly by a disgruntled worker. We stopped shopping there because of her.

Dorkel's Snorkel also rents baby items and would be really convenient for anyone on the Kohala…read moreCoast .... if it weren't for the fact that the manager has no customer service skills. Nice staff, though. We were lucky enough to find out that our rental condo had a pack and play already (the owner didn't even know) so we did not need the one we'd rented. I called 24 hours before our pickup to cancel. This was less than the 48 hours notice they state on their web site, but when I mentioned this to the staffer I spoke with she said it would no problem and she'd refund the charge. One month later, no refund, after my phone call a second and different staffer said she'd 'take care of it.' Two weeks later and no refund, I finally speak to the manager who not only goes back on what her two employees told me but then hangs up on me in the middle of my explanation. Save yourself the trouble and get stuff for your kids somewhere more professional.

Well appointed shopping center with everything you need, nothing you don't. Parking is pleasantly…read moreand there's enough here to keep you busy with good shopping and dining options

This shopping center has a few great restaurants, but don't make the trip if you're looking to…read moreshop! As of July 2024, they only have a handful of shops and one market, along with a couple of great restaurants. There is a Snorkel Bob's location here. I'd recommend Tommy Bahama's happy hour everyday between 2-5 or Island Hopper. If you're looking to shop you're better off heading to the King and Queens Marketplace near Waikoloa Village.