Definitely wasn't feeling the Aloha in this store. Solid selection of items and ended up finding…read morewhat I needed but the girl working there wasn't helpful. I grabbed one of the metal sticks to get down what I needed. How was I supposed to know I wasn't allowed to use them? the girl had such an attitude with me for doing that and was very passive aggressive afterwards. Shame.

Staff is friendly, store was clean, price is somewhat reasonable, sizes for kids and adults.read more

Closing their doors permanently. I think they have filed…read morefor bankruptcy. Closing in Tucson Arizona too. Did get a nice hooded windbreaker for my husband.

I would absolutely recommend this business!! Tiare was so amazing & I am so grateful for all her…read morehelp! Not only was she kind to everyone that walked into the store, she sold other items to me that I wasn't planning on getting. She knew a lot about the make, design, and Hawaiian culture that made me not want to leave the store without those items. My shorts went missing the same day earlier at the pool and she just completely my day! I was so happy I called my friend and now I am going back tomorrow to buy them a few shirts that can only be found here also. A little bit of kindness can go a long way. I'm very grateful for this experience. Mahalo Tiare!

Had a great time chatting with the sales team and shopping. Very friendly staff helped us find the…read moreperfect gifts L

It has been a long time since I've had such a terrible retail experience…read more.. I've been coming to this store for years and the product is fantastic. The selection is great, but year in and year out, the service gets worse and worse. This time was, the worst it has ever been... The doors were locked even though it was prime open hours (about 4pm). I saw half a dozen customers come to the store and be turned away because the doors were locked. I actually spoke with one the customers, and he said he had been checked the door several times in the past 15 minutes. I called the store, and only then did the girl materialize after about 15 minutes of waiting, and unlock the doors. While in the store, the sales girl made no attempt at helping us with finding product, selecting a size, etc. She made no attempt in any way to be helpful. It was truly amazing. My partner and I could not believe it. This girl was dead inside, and almost ruined a perfect day. I will say that Rip Curl really has to do better and their employee selection. Rip Curl makes wonderful items, and this store is a regular stop for me; they need to find better retail associates. Please! Be warned... Be careful... Parking is great. Store is generally clean, and this day it was full of boxes around the counter.

I was in for a treat when I walked into Rip Curl Surf Center. Right when I walked in I was greeted…read morewith a sweet young tall boy. He was kind enough to help me get to the top rack and search for something I needed for my son! I'll be back again! Thank you!

Kuuipo was an absolute delight. She brought the perfect outfits out for my wife to try on. She was…read morepleasant to talk to and very helpful. We loved our experience in this store and will be back again.

this is for online orders: i bought a $400 tori richard…read moredress for my wife, pretty expensive-the bird watch rina sun. it was a present so she didn't use it for at least 35 days which puts it outside the return window. she was waiting to wear it on our cruise. while the cloth is beautiful, the dress didn't lay right with or without the belt and became totally wrinkled and unwearable in 10 minutes of use. tr would not do anything for us-basically said too bad! we have $1000's of dollars of their clothes, but our loyalty has ended. they couldn't even exchange or credit us. beware, they are evil and the customer service makes them a very bad company. if you ask me, don't buy their stuff! sincerely, glenn

We went into Volcom in Waikoloa Queens Market Place, to do some early Christmas shopping. Everyone…read morewelcomed us in and checked on as we shopped. One associate, Chance, was really helpful with a great personality. He went above and beyond to look for the sizes I needed from back stock. Great customer service!

Staff is friendly, store is clean, prices are somewhat reasonable, variety of items, sizes for kids…read moreand adults.

Our group of seven popped into this cute boutique while on a little shopping outing during our…read morevacation and found the women working to be friendly and the selection appealing to all of us (ranging in age from 12 to over 60!) My daughter purchased a couple of pairs of dressier shorts and a friend of mine found a super cute top and pants outfit. As others have said, prices are high, but you are in Hawaii and you can see that many of the other boutiques in the area are no longer, so we were happy to suport this business!

Awesome it's a good place to buy gifts for family and friends and lots of parking in the facilitiesread more

WORST CUSTOMER SERVICE!! First off, I hate wring negative…read morereviews, but I see a pattern here! I get it, the island doesn't have many shopping options, but when your luggage gets delayed during a connecting flight, you at least need 1) bathing suit 2) dinner outfit and 3) lounge wear. I strolled in w/my family on a rainy afternoon. I did not receive a greeting, a smile, NOTHING- just three helpless employees standing around with scowls on their faces! I might have looked plain and tired because I just got off a plane, but i'm an attorney you idiots- people willing to spend money don't always look glamorous! I am relieved I took my wallet to two other places that I highly recommend... 1) Ginger and Koi in Kona- customer service was TOP NOTCH and the clothes/swimsuits were even cuter, with a great selection 2) Hula Moon Boutique in Kamuela, super cute shop, great customer service and very nice clothing! The BEST PART... drum roll please... between the two shops, we spent $1200!!! I would never return/recommend this shop to anyone- you could easily buy every item at this store on Revolve.com, Nordstrom or Etsy and you would receive excellent customer service!!

Kenya is amazing! I would highly recommend purchasing cute things from Persimmon! Kenya worked…read morewith me to put together a gift for a friend who was in Hawaii while I was thousands of miles away. She took the time to take photos of merchandise so i could browse options. Very helpful and easy transaction. Happy customer!

Not pleasant to shop at this pacsun location! Moody woman/girl probably manager…read moreDefinitely overdue for some customer service training!!! We went there to spend a lot more then we did. Their lack of customer care says a lot The manager really sucks!!! Hire a real salesperson!! Example: last week we went to AE to just buy a t-shirt but we were so welcomed by this salesperson/girl there with many good suggestions that we ended up making a good size purchased. Thats what I call a "great salesperson"

Small store, packed w stuff but always runs out of sizes. Seems like the only clothing store at…read moreQueen's Market w customers. Service hits and misses depending on time/day. We were there yesterday afternoon, store was packed w teenagers probably on way home from school and only one staff working. Poor girl, running register and opening fitting rooms at the same time.

Great prices for beach rentals! (up to 24 hr use)…read more Came here to rent an umbrella, and two boogie boards for the day. The employee that was working was extremely friendly. We got a 25% off coupon afterwards and I ended up using it that same day. I bought a tank top and the material is very soft and comfortable. The employee was even nice enough to let me try on the tank top before purchase just to see if it fit well. Most shops in this area open at 10AM.

Great service and products! Helpful staff. Store was well stocked and very organized.read more