Horrible service , i visited this place to go shopping & even though they stock designer brands i found the staff to be rude , judgemental and very unhelpful.
The staff do not approach many customers & if anything they just ignore you , even when you smile and try to say hello.
*In such a big store the fact they have so much stock the range here is bad , not a lot of options just a lot of repeated stock across many brands.
*The way the company treats the stock is terrible ( just have it chucked in a draw , crushed up against all the other stock loose like it is a cheap pair of sunglasses)
upon buying i asked for a new pair as i don't want a display pair ..
No other designer label brands sell their display pairs like that & in some cases some brands do not even sell their display pairs at all .
Cos of the bad condition they were in i didn't end up buying , i had shopped here before and wanted to try again.. but i won't be coming back..
Some of them are in bad condition and when i notice the screws were very loose and they had looked like they were nocked around with marks on them..
The staff continued to try to clean them without telling me that is what they were doing.
The staff was trying to make them look new again without telling me they are not a ''fresh pair'' at that price point i found it to be pretty poor thing to do as that glasses were pretty pricey.
Not really sure what the point of this store is as the service is bad , the range is bad, not a huge men's selection and in some cases the men's options are smaller then some of their smaller stores.
My advice is to just go directly to the brand dealership and get the good service and know they treat their stock much better as well as it being the same price. read more