Had a GREAT experience tonight! My husband has a pair of Oakleys I bought for him last Christmas…read more I wanted the same pair, but I wanted mine customized. They didn't have what I wanted (not their fault. Oakley supply from what I gathered) but found another pair I loved equally, if not more. I was reluctant to buy them because I'm really picky when it comes to how my sunglasses fit under my hats. They had a new hat in the back they let me borrow and I was sold. Their customer service was spectacular. They listened to what we were saying and we're super friendly. We'll be back for sure for their bounce back in January. They have a huge selection! Something for everyone. And they honored their $20 off $100 deal. Great deal! They also have a 90 day guarantee .

JUST TERRIBLE!!!! My husband bought a $180 pair of Ray…read moreBans, wore them once and realized they didn't block enough of the sun so I went to return them for him. They must work on 100% commissions because the store manager Katie became a monster as soon as I mentioned I had a return. She claims one of the lenses is scratched so she won't give me a refund and I insisted there's no way as he only wore them once and then they went straight back in the case. After a couple minutes of back and forth I asked for her corporate office's phone # and she told me she "won't give it to me, I can google it myself". I became a little more testy after this response and kept insisting for a phone #, I'm the customer, it's not my position to be trying to find a # she should have easy access to. Then she pulls out her phone, attempts to google the corporate office phone # then says she can't find it. So I reply with how she expects me to find it if she works there and can't find it? Then she called her supervisor and says they can offer us 50% of what we paid for them. Not satisfied with wasting 50% of my money on a product I've had for a week, I start asking for the phone # again and then she replies with "do I need to call security on you?" Umm, no you need to give me the phone # I have been politely asking for for the last 10 minutes. This whole conversation could have been over if she had given my the phone #. The last 2 times we've bought sunglasses from this company have been a complete NIGHTMARE! Never again will we buy from here and I seriously hope they improve their customer service. I did not raise my voice at her, did not use any inappropriate language towards her, I felt I was very polite, firm but polite. And I felt she was completely unprofessional and didn't care about us as a customer at all. END RANT.

Highly recommend Vis for your eye care needs. The office space is beautiful and they have the…read morecutest frames to choose from. The customer service was incredible and the experience felt very tailored to us. I brought my daughter in for an eye exam and the doctor couldn't have been any kinder to her. He made her feel comfortable when she was originally hesitant to go. 10/10 experience!

My husband has been coming here for a few years. I dislike buying glasses, I don't enjoy the…read moreprocess or really anything about it. I never have. I'm nearly never happy with glasses. I prefer contacts right now. However, I picked up two pairs of glasses today and I couldn't be happier. I love the style and fit of them. My entire eye exam experience was fantastic. Dr. Lundquist and team are fantastic. I highly recommend their services. I'll be buying my glasses from here and having my exams here from now on.

Love Frameworks! I have gotten me glasses here for years. Quite a few years ago I was persuaded to…read morejust get glasses at my eye doctor and although I love my eye doctor, they don't usually have eyeglass experts in the office. Frameworks employees are EXCELLENT and knowledgeable! Only place I go now.

Wanted to replace old lenses that the coating was deteriorating, causing reduced vision. I didn't…read morewant to change the frames though, and most of the usual places won't do this. I walked in the store and was greeted by a lady sitting behind a desk. She asked what I wanted and assured me they could help with the lenses, but not with the prescription (You must have a prescription for eyeglasses, if needed, as Frameworks doesn't help with this.). I came back once I had a prescription and was helped by the same lady to determine what it was I wanted with the new lenses. We figured that out easily enough, and her suggestion of the mechanical blue light protection in the lenses was something I didn't even know existed. Now, a little less than a week later, I've got my glasses back and they are PERFECT! The lenses are clear as could be and are installed extremely well on my rimless frames. My frames were cleaned and tightened up like new. Wonderful! I would recommend Frameworks to anyone that needs glasses without reservation.

75 years+ in business! A knowledgeable Staff and a wonderful…read moreselection. Ask for Shawndra or Bjork

On vacation nearby and my contact ripped when I was skiing. I wear monthlies so I didn't have a…read morespare contact. Our local friends recommended Taylor Optical. I gave them a visit and they so kindly gave me a sample pair of contacts in my prescription. They really helped me out and saved my vacation!

Exceptional service, didn't try to upsell, the owners knew what I was looking for and directed me…read moreto the right sunglasses. Told them I am a pilot and cannot have polarized because of instrumentation and etc, they showed me exactly what I needed. Best place for eyewear in Park City, Utah!

I went in to see if they sold parts to repair my goggles. I was laughed at and told to go to Home…read moreDepot. The older man working there then told me that "you don't repair goggles" and to just buy a new pair. My fiancé went in on a different day, separately from me, to buy a new pair of goggles because he had issues with his and experienced the same condescending attitude from the same man. Seems like there's a pattern with his guy.

This optical center is located inside the Murray Costco, on the right hand side when you enter the…read morewarehouse. Been there before for eyeglasses and contact lenses. It's $65 for eyeglass exam and $90 for contract lenses which I feel is very reasonable. I would recommend making an appointment with the optometrist before hand so you do t have to wait in line. Today I saw Dr. Nathan Green & he was wonderful! Took time and did thorough checkup. Gave me sample plain lenses to wear for the full day so I can let them know if I feel comfortable with them or not, and then we will place the order. The doctor and the receptionist were super nice & friendly. Highly recommend them.

I spent several hours yesterday at this location being helped. The optical staff were phenomenal…read more (I asked 3 of them for feedback on glasses they liked for me.) The manager was extraordinarily patient and knowledgeable. I tried on so many glasses and was grateful for their opinions and patience. What topped the cake was dealing with my insurance. I rarely use my optical insurance and the manager spent so much time helping me even though it was so busy. She was never snappy or impatient, and I appreciated her expertise. I'm really excited for my new glasses too and love my frames.

I picked up my new - and first ever - pair of glasses today from the crew at Classic Optical. I…read morereally appreciate their stance and approach on their profession here, and above all their professionalism. Having had good eyes for most of the 34 years of my life, all I had previously had to deal with at the opticians was to get my regular health check, have them say I was tip-top, and to see them again the next year. However In 2011 I had an instance of Iritis (something I don't recommend to anyone - ouch), and since then my left eye has had a slight stigmatism. Dr. Conklin has attended to my last three eye exams, is very pleasant in his demeanour, and will sit and chat with you about any issues, put your mind at ease if you're worried about failing an eye exam miserably, and will explain all the options or requirements that may help you enjoy your eyes a little more than what god has given you ;) Spending 10 hours + a day on a computer of some kind doesn't help my eyes at all, and this time around I took the opportunity to get some "computer glasses" that will fast become my firm campion as I ride out the days in front of my beloved electronic products. As I said, these are my first pair of glasses, and I am thankful that Brian and Liz were on hand to help me not only a) find the right lenses for me, but also b) "hum, ha, ooh and ah!" while I tried on a number of frames. The best part about having some more opinions on the last part is that you try on things you might not usually pick, and I for one am very happy with the not so classic Amy style that I brought home with me. So thanks Classic, and I will continue to come back for my eye health needs as long as you keep up with the amazing service.

We used to go to so many different Eye doctors. All they offered was a quick exam to sell…read moreexpensive frames and eyeglasses. We found Classic Optical several years ago and since then we won't go to other optometrist or even just to get eyeglasses. Dr. Michael Conklin is always checking our eyes very carefully and thoroughly to make sure we have no serious issues. He will not recommend expensive surgery if we don't need it now. Staffs are super friendly and kind. Make sure we get the best benefit with insurance and what we like when we look for frames. They will never force to purchase expensive eyeglasses unless we want to. What else you can ask for? Thank you so much! We found a great optometrist and staffs that we can trust!

I've been coming to this company for over 5-6 years now and they have helped me utilize all my…read morebenefits from my insurance. I have not ran into any issues or problems. The customer service is amazing and up most satisfying. The selection @ this store is amazing and really great choices. Ordered my glasses in Sept 21 and they came in one week! And I'm loving them :D

BIG SCAM!!! STAY AWAY!…read more We were charged an imaginary "tax" fee (currently consulting with lawyer friends the legality of this), after they tried to scam us and charge us close to $100, when our copay was $20. They also tried to tell us that our insurance did not cover lenses, but rather the prescription. They reiterated this several times, but it was simply a lie. The insurance is very clear - they cover lenses. However, they wanted to charge us hundreds of dollars for some plastic lenses... ridiculous. Please go online to zenni and buy stuff at fair price. Never going back or recommending someone to go. The only highlight was the eye doctor. She was very kind. However, I waited for over 90 minutes total from the beginning of the exam...