1. Sunglass Hut

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Hattiesburg, MS

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Sunglass Hut

4.0 (1 review)
Open • 10:00 am - 9:00 pm

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18 years ago

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Sunglass Hut

Sunglass Hut

3.0(2 reviews)
86.6 mi
•$$$

I will never do business with SGH again!…read more I stopped in earlier in the day to try on a couple of pair for size, and Jasmine was very friendly and helpful. Other than Jasmine, both this local store and Sunglass Hut International were both beyond terrible. I have never received such horrible customer service. I had a friend wanting to replace my Ray Ban's as a birthday gift that were stolen (at an auto shop), and since she could not come in due to work, she went online and ordered an SGH e-gift card so I could pick them up today. How long does it take to buy a pair of sunglasses? Apparently, according to the rude associate on the 800#, it takes two days for the e-gift card to be processed. They could have saved me a trip across town and an hour and 45 minutes in the store with an associate that didn't know S*** from Shinola. They offer 2-day free shipping, so why would anyone use the e-gift card? Because this is a birthday gift, I asked the associate that was on the phone with the regional manager not to bother my friend, but they called anyway! FTL!!! I have purchased many Maui Jim's and others from SGH in the past, but they just lost my current and future business. My friend is going to cancel the order and purchase the sunglasses elsewhere. I suggest you do the same! While I was there I witnessed another customer trying to get warranty service on her shades, but the associate refused unless she had her receipt. Who keeps their receipts on them for this type of thing. They even log your information when you make the purchase, and she even used an SGH card to buy them. What a joke!

Stopped in for a much needed pair of sunglasses while in from out of town. Jasmine was super…read morehelpful! We had a budget and once she saw what kind of glasses I liked, she helped me find the pair I ultimately bought. When I showed her my old pair, she gave them a cleaning and noticing they were misshaped, went about adjusting them for me at no extra charge. Awesome service!

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Sunglass Hut

Sunglass Hut

2.5(2 reviews)
79.6 mi

Me and wife were on a long road trip from Georgia to pick up our daughter. On our way we decided to…read moreget new sunglasses since ours were old and crappy. Well as soon as we walked inside Sunglass Hut we were greeted by two sharply dressed employees who were actually really good saleswomen. We both left happy and satisfied with our new shades.

I purchased a pair of Ray-Ban smart glasses from Sunglass Hut on October 1, 2025. Around October 5,…read more2026, the glasses completely stopped working and would no longer turn on. When I contacted Sunglass Hut, I was informed that they would not honor the warranty because it had expired just days earlier. I find this absolutely ridiculous. These are expensive, premium glasses, and I would expect them to last significantly longer than one year. The fact that they stopped functioning almost immediately after the warranty expired is frustrating enough, but Sunglass Hut's unwillingness to offer a reasonable solution makes the situation even worse. As a customer who purchased these glasses directly from their store, I expected better customer service and some consideration given how recently the warranty expired. A warranty may have an expiration date, but good customer service shouldn't. I am extremely disappointed with Sunglass Hut's handling of this situation and would hesitate to purchase another expensive product from them. One star. I expected better from a company of this size and reputation.

Sunglass Hut - sunglasses - Updated October 2026

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