We made the mistake of booking DuetImage to photograph our wedding in Sept 2016. They ended up…read moretaking photos that were really poor quality, and unusable.
Our relationship with Regina & Doug started out great. They were a pleasure to plan with before the wedding, and on the wedding they worked so hard to capture photos of our ceremony, group shots, and reception shots. However, after the wedding when we saw the photos, we were really shocked to see how bad they were.
We were married on a beautiful summer day, with blue skies and no clouds. Because Duet Image didn't use a polarizing filter, the outdoor photos were washed out... over-exposed with white skies.
Inside the reception venue (a barn), they went crazy with flash setups, and this made every interior photo look like a paparazzi shot. Everyone was glossy and washed out again, and most of the photos showed the flash equipment in the background.
After talking with a few other photographers, it's clear that they used the wrong equipment, and that made these photos look amateurish and not usable.
Even worse, as we gave this feedback to Doug & Regina after the wedding, they got incredibly defensive. We're now 3 months after the wedding, and I have an inbox with dozens of condescending emails, saying "your monitors aren't calibrated" or even worse "we had no control over the weather". Every iPhone photo from the day looks beautiful, and no matter how many times we tried to get Regina & Doug to fix the photos, they were combative, rude, unprofessional, and at no point any responsibility for their mistakes.
We had high hopes for Regina & Doug, as they started out friendly, at a good price point, and seemed to know what they were doing. Unfortunately, we are now left with a bunch of amateurish wedding photos which don't capture the day that we remember. We paid another photographer to retouch the photos, Photoshop in blue skies from other sources, do their best to remove the paparazzi flashes and glossy faces.
We strongly encourage you to use a different photographer for your wedding.
Eric & Kyle