1. Sunday's Act II

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Glenshaw, PA

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Sunday's Act II

4.5 (2 reviews)
Closed • 10:00 am - 4:00 pm

Services - Sunday's Act II

Clothing printing

Signmaking

Sunday's Act II Photos

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17 years ago

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18 years ago

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Michaels - Storefront

Michaels

(8 reviews)

$$

Right on McKnight, this Michael's is conveniently located and easy to get to!…read more The store was well stocked with products and we could pretty quickly find what we wanted. Awkwardly enough, the restrooms are locked with a combination and you have to wander the store to find an associate to open it for you. With limited employees, it is was definitely inconvenient and when opened, the bathrooms still were not well maintained. No clue why they lock them.. or at least don't have an easier mechanism for gaining entry. The checkout process is definitely improved with the self-service kiosks. I do miss the constant coupon for 40% off a single item that was always on their website. I frequented Michael's a lot more often when I felt like I could get that deal.

I experienced some of the worst customer service in recent memory at this Michaels location, having…read moredriven quite far to ask about their custom framing and get a quote for a very large, unusually shaped poster. My interaction with the sales associate who "helped" me at the framing station started off with me being told that the computer was "acting up" and that therefore I may be out of luck. After the machine somehow sputtered alive, I was then told that there was simply no way I could be given a quote without actually bringing the piece in (I had brought in the measurements I needed, but not what I wanted framed), because "that's how the computer does it." My explanation that I lived far away and that it was not convenient for me to come back had no effect on the associate's attitude. When I then asked whether I could at least get a ballpark estimate (within $20-25), I was told "no" (again, "because of the computer"), and finally, when I explained that I was shopping around at different framers and just needed to get a rough sense of their pricing, the associate just straight-up told me that Michaels "can't guarantee the best pricing"! At this point, I said my good-byes as politely as I could and left the store. It's appalling to me that a customer seeking to purchase such a pricey service -- probably a few hundred dollars at the least -- would be treated this way. I legitimately felt that this Michaels was not only disinterested in my business, but positively hostile to it. I will not be coming back.

Sunday's Act II - screen_printing_tshirt_printing - Updated November 2026

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