Installers were very careful and considerate of our property. They showed up at the expected time…read moreand finished promptly. Measurements and cuts were very precise even with some tricky spots. Ivan was thorough in his measurements and very pleasant. We could not be happier ( and we are admitted perfectionists!)

Overall: Great product and installation, but poor communication unfortunately marred our…read moreexperience. The good: The counter was beautifully cut and installed; couldn't ask for anything better in that regard. They were able to give us exactly what we wanted design-wise and it looks just as we had hoped. The not-so-good: Poor communication - Every time I wanted an update I had to reach out, and there was never any engagement from them otherwise. There were days when we were left wondering whether they would show up at all, because they weren't providing updates or answering texts/calls. Timelines and estimates were never clear and we were constantly left guessing/estimating when they would arrive and when we can expect work to be done. Once the counters were installed, we had to end up paying a plumber to reinstall the sink, even though we asked in-person if we would be covered prior to the plumber coming - again, poor communication, since we clearly thought we wouldn't have to pay and they said otherwise.

Fantastic experience! Cameron Booth was very professional and such a pleasure to work with. Great…read moreprices and service. Highly recommend this company!

I've worked with this company twice, once for repair and once for replacement. Both times I was…read morepleased with the service and the product, and both of the fellas who came out were very pleasant and performed the work quickly and well.

I work a few businesses down from Citrus Fresh and every time I passed one of their employees in…read morethe parking lot or on my way to the dumpster, they've always been super friendy. Friendly to the point that it's not hard to tell that they love their job and who they work for. Speaking of management, I've seen owner, Greg working hard and getting dirty almost every day. To me, seeing the owner physically work just as hard as everyone else definitely earns major points in my book. But... Behind every great man is a great woman... I had the pleasure of meeting his wife, Mary who also runs the business and she was the nicest and most thankful person ever. She even had her dog Sadie there. Sadie was a cutie and so sweet. With that said, I have a puppy and unfortunately she urinated on my couch. I did everything to try to clean the cushion. I even spent $250 on a Bissell carpet/ upholstery cleaner. I used many cleaners, including oxy and pet urine specific ones. But nothing worked because the urine was deep inside the cushion. Luckily, I brought my cushion to Carpet Fresh and they literally saved me from buying a new couch. I don't know what their process is, but I do know they injected the cushion in combination with a few other cleaning methods. When I picked up my cushion, it had a pretty heavy citrus scent, but luckily it went away after a few days. So between my cushion no longer smelling like urine and their survice not costing an arm and a leg, I couldn't be happier. Lastly, when I dropped of my cushion, I dealt with Matt. He was extremely knowledgeable and super friendly. He is a great representation of what the company is about. I'm very thankful that I gave Citrus Fresh a chance and I will not hesitate to contact them for all my future carpet/ upholstery and other cleaning needs.

Bait and switch Called about a runner that needed cleaning,…read moregave measurements I thought were correct, turned out it was 9 Ft x 2.5 not 12, but they quoted 50 bucks($2 a foot). I was okay paying the $50: but when I brought the runner and they filled out the paperwork and measured the runner, They then told me it was a $100 minimum. At no time on phone or when I first arrived was I told there was a minimum fee charged. It was like you are here now, and we can charge what we want, not what was quoted. I was shocked and very disappointed with the bait and switch. You need to be forthright, not underhanded like you were being. They also told me if I brought in a full size rug, they could clean my runner for the $50 at the same time. So they wanted me to pay for another rug(over $300) and the runner. Very crappy and sketchy customer service.

Fabulous job on my front porch. Brian n Miguel were prompt, courteous n friendly. I would highly…read morerecommend!

In the span of a single day, they transformed our patio from a multicolored gray and two blank…read moreslabs into a really attractive flooring. Although it took some time for the install to take place, the wait was well well worth it. The transformation has received many compliments.

From the first communication, Steven was prompt, easy to communicate with, and straightforward. Not…read moreonly was he on time, he was running ahead of schedule and asked if he could come earlier! His estimate was on the lower end of other estimates we received (one of them was $750 and Steven charged me $350). The carpets were cleaned in a timely manner and look fantastic! Highly recommend!

Perfect all around! APC was very responsive to my request and were able to come out and complete…read morethe job within 24 hours! Very fair pricing and excellent service. I had a large area of tile / grout cleaning, two recliners and a sofa cleaned. I am looking forward to hiring again for some exterior cleaning.

We had a wonderful experience working with Lauren Allen at Carpet-Baggers. We were looking for…read morecarpet to make into an area rug and had a budget in mind. Lauren showed us several options we liked, and when those were more than we wanted to spend, we asked about remnants. She gladly took us to the warehouse, where we found the perfect carpet within minutes. We placed an order to have it cut to size and bound. After we got home, we realized we needed a little extra length. We contacted Lauren, and she took care of the change without any fuss. When we returned a couple of weeks later, the rug was rolled up and ready to load, along with the extra carpet pieces we can use for runners or smaller rugs later. Lauren was helpful and pleasant throughout the entire process. We especially appreciated that there was never any pressure to buy. It was a breath of fresh air, and we'll gladly return to Carpet-Baggers for our future rug and carpet needs. Thank you, Lauren--keep up the great work!

From Sales to Installation, it was a pleasure working with Anthony who helped me choose my carpet…read morethat is beautiful and practical for our family. The BONUS was Brian and his installation team! They carefully moved our furniture and went to work Our stairs and 4 large bedrooms were carpeted, bedrooms reassembled, and vacuumed in 6.5 hours! I thought it would be a 2 day job! It looks amazing. I'm having some custom rugs made for downstairs and they will surely have our business.

They came out very fast a diagnost the problem. THe person who came out was very knowledgeable and…read morethe person who took the call was very good.

Door replacement.... They discovered some rot which would…read morecompromise the installation.... As soon as It was repaired they came and installed it.... I had a meeting so I had to leave and They did the work and it was working beautifully when I returned Great workers! It may have cost a bit more according to do some, but I am more than satisfied Thank you!!!

Friendly, but not pushy. Professional. Helped with the decision. We selected Palmetto for carpet…read moreafter talking with several sources. Stacy worked with us. Installation was excellent; we're completely satisfied.

I am so pleased with their customer service and installation! Very courteous and prompt!…read more And...the job was actually less expensive than the "big box" had quoted us!