Was in town for a special event and stopped to get assistance on getting a bus to my event. Tracy…read morewas more than kind and especially helpful in making sure I got the right bus. Thanks again for all you did.

We bought tickets to the three things at the Orlando eye. The guy was very nice. We went to the…read moreOrlando eye and they told us one ticket was expired. We had to go back to this place and of course a new person was there. She gave us a new ticket. Our Orlando trip has not been a good experience so far.

My son and I are visiting from California and found the best ticket price from OTC. I made the…read moremistake of requesting pick up as I thought it would be the safest way. Tried to find the location to pick up in Outlet Food Court Concierge Desk. It took a lot of time to find location only to find out it takes 24 hours to process? I have never heard of this before, especially after they have already received my money. I'd tried to contact the company myself several times but only got voicemail. However, Ruby who was at the Concierge Desk, was a huge help and was able to contact the owner and get my tickets sent to me instead through email. OTC was able to send my tickets that same night. So overall OTC did come through as promised and I now have my tickets. Just wanted to let others know to only receive tickets by e-delivery and that it could take up to 24 hours to have them processed. The website will also show the status of your order.

Slow! Avoid! Picking up purchased tickets through work discount program. Stood in line for 45…read moreminutes, only 1 person working. Next time will certainly pay to have the tickets mailed to my home

I had the pleasure of meeting Erika and Amanda at their booth this week at the Orange County…read moreConvention Center. I have attended trade shows for years here and have never taken advantage if this service, for sure "my bad"! These ladies rocked it, provided me a LOT of info and insight into Disney as well as making a great off-site lunch recommendation, The Hampton Social where we were pleasantly pleased with the food and service, spot on! I appreciated them, they loved what they do and here to help in any way they can - THANK YOU LADIES!

Tried buying tickets to Disney and Universal through them. It's been 7 weeks, multiple phone calls,…read moreand multiple emails, where they either don't respond or promise to issue them in a few days or the following week. Weeks later and still no tickets. I'm reporting them for the fraud and scam that they are.

Ronaldo and the team is super helpful! We used this service several times for accommodations and…read morehad great experiences at The Point Orlando. Everyone is friendly and available to be sure their customers have a great time.

From the owner: One Stop Ticket Center Online We can handle all your…read moreAttraction Park ticket needs online. You only pay once you pick up your tickets. Business with us is easy breezy! You never have to pay us a deposit! You tell us what you need and we get it for you at a great discounted price. We then text you an invitation to pick up your tickets Call us 321-402-3217

We had an amazing experience! Buying the tickets was super easy, everything was smooth, and we got…read morea great price for the Disney, Universal, and LEGOLAND package. The park guide was incredible--so friendly, patient, and attentive. He helped our family see almost everything without spending much time in line and answered every question we had with so much care. Thanks to his guidance, we made the most of every park. I highly recommend them and will definitely use their services again!

Purchasing the tickets was so easy. They gave us an email promptly with bar codes. We went to Busch…read moreGardens to use them and it took about 40 mibutes for Busch Gardens to find this third part vendor and our tickets. The easy bar codes on our tickets that my parks sent us did not work in Busch gardens systems. We worked with two park managers one to get us into the park and another for our dining wristbands. It was a good thing ut was a week day and park not crowded. This process was no fun at all.

Unfortunately, I purchased tickets from this company. When I discovered that I could purchase the…read moretickets for over $50 less, per ticket, they did NOT honor their word of issuing me a credit for the difference. The person I spoke to on the phone was rude and unprofessional. If I were to return the tickets, they were going to charge me a 15% restocking fee or $80! Please learn from my mistake and go someplace else for your tickets!

Convenient(Sand Lake and I-Drive), friendly, and big value. Last time we stood in line at Disney…read morefor 35 minutes at 8 am, watching others who arrived later walk past. Not this time. Thanks to the group. Jordan especially. Saving time and money rocks. Good advice topaz. Some helpful tips.

I honestly was NOT expecting this to be as good as it was! I mean first of all, the place is HUGE!…read moreThey give you about 90 minutes before the show if you want to come in and explore, drink, etc. There is a store, bars, armory with REAL weapons that you can buy, pre-show entertainment, and more! The show itself was spectacular! Stunts, sound and water effects, and a lot of crowd interactive type of competitions. I loved that the crowd was divided into different teams. Our server was so nice and attentive to our needs. We chose not to upgrade our meals (it was like $20/extra per person if we wanted steak instead of chicken), but we were impressed with the 3 course meal! It started with a Caesar salad, followed with chicken accompanied by veg and mashed potatoes, and finishing with a brownie. The chicken straight up fell off of the bone. I was also served like half of a whole chicken (I had to take some home because I was so full). It was cooked way better than I thought it would be. You can purchase appetizers after you get you salad for an extra cost. The drinks are good but can be expensive. If you're looking for a less expensive alcohol option, definitely ask about using their house liquor. I had to ask them 3 times for them to actually tell me it was like a $9 difference between getting it with their house vs premium liquor. I will say that anything you get from the bar or as an appetizer that cost extra already includes 15% gratuity. Nobody will tell you it does, but it will be written on the appetizer menu in a very light colored font. What I think is a little BS is that although gratuity is included for those, it isn't included for the server who is serving you the whole night. But none of this negatively affected my experience, I just want to make you all aware of this! I would come back for sure with some family who hasn't seen the show.

Had my first experience at the Pirate's Adventure Dinner Show in Orlando, and I went with my two…read moresons. We had a great time! If you've been to Medieval Times, the concept is somewhat similar, but I felt this show had more of a storyline and much more audience interaction, which made the experience even more engaging. The show itself was very entertaining, and the set design was absolutely amazing. The entire atmosphere really makes you feel like you've stepped into a pirate world. The lobby area, designed like a pirate marketplace, was especially cool. There's plenty of pirate-themed merchandise to check out, and you can grab a nice drink from the bar before the show. The food was also surprisingly good and definitely added to the overall experience. Service was good for the most part, although there were a few moments when it was difficult to get our server's attention. We went on a Saturday and were actually surprised that the place wasn't fuller, but that made for a more relaxed experience. Overall, this was a fun family night out, and both of my sons really enjoyed it. Definitely worth checking out if you're looking for something different and entertaining to do in Orlando! ‍

Pedro, for you to say in your response, that the tickets could have been refunded if NOT USED and…read morerequested within a certain window and to close out the response with "clearly noted as final sale" is not only condescending and not to mention contradicting, clearly. Also, Pedro, If you thoroughly read my complaint, I DID NOT use all the tickets , I used 1 out of 6 days or i would not be requesting a refund for 5 days, clearly. Another point to your nonsense response, you don't even know when I initially requested the refund so the comment "within the cancellation window" does not apply here... but wait.... there would not be a cancellation window if tickets "are a final sale" would there be? When you say that any request for a credit or exception is only to be given by guest services directly is false. A representative from consumer affairs that represent Tickets at work called me to see how they could fix this and all i will say, is they rectified this situation, unlike you. Being the " buisness owner" it would be my assumption that you would be aware of practices and procedures that Tickets at work proceed with customer care issues. The gentleman at consumer affairs asked me to edit the complaint that i made ... with that being said consumer affairs took care of me , you did not and in fact was insulting in your response with "clearly" you "pedro" should not be responding in any form to customers that are paying your salary playboy!

I have been trying to get a refund from this company since June ! The total amount owed to me is…read more$185 ! They keep giving me the runaround. We have been corresponding since June to no avail. They keep deferring to Bog Bis tours which keeps deferring to tickets at work . If the amount owed was 20$ or less , I would let it go - but they owe my 185$ and I want my money . If your company offers this company as a benefit , run far away !!! Attached are the automated letters they keep sending me !

Dave was a fantastic tour guide loved his humor it was amazing chocolate samples were top tier so…read moredifferent and exotic The service was great everyone was kind and attentive The inside of the store is beautiful

I was gifted a Groupon for my birthday and sounded really cool since I'd never been. It was pretty…read morecool to learn the history of chocolate and see all the sculptures that were made over 15 years ago. I did expect it to be a bit bigger and have a more samples but we did enjoy it. You're given a small tray of different chocolates to try. Some were spicy and I wish they told us that ahead of time. Our tour guide was great. Lots of energy, answered questions and was very pleasant. You go through 3 rooms and end in a small sampling room where you're given the trays and she walks you through each chocolate. Cool experience if you haven't been specially if you have the Groupon because it was almost half the price BUT not a place I'd frequent. One and done