There is a young woman Alicia that works at the Sun Tan City in Brunswick, ME. I am only able to get there on Sunday's now, not that I should have to switch the days I go and try* to enjoy tanning by going on a different day just so I don't have to see her and get disrespected once again. Every time I go in she gives me a hard time about something. The first time was standing at the door and waving through the glass just so she knew I was outside not to come in yet, and over the phone she was like, "Don't come in mam' you have to stay on the phone to be checked in before you walk in. I was like "yes I know, I was just waving". She didn't apologize or anything just talked right over me about what tan I wanted then got irritated when I said it back to her considering how many times they've put in the wrong code and I wind up the wrong color. Then next Sunday I made sure to call earlier so I wouldn't have to stand outside in the freezing cold, and when I got there she was like "MAM do not call us again until you are outside, now you're not even in the tanning line and we have to check you in again", and I had to go outside in the cold and call again. The next Sunday I came in and she started in on me for not having my ID ready, and the Sunday after that she told me I had to strap a mask to face all the way on despite the fact I get DOUBLE DARK spray tans. I had my towel wrapped around my face this last time and she stopped me again on the way out saying that the next time I come in I need the mask secured to my face all the way around coming and going no substitutions on the face covering type.
I get spray tans, my face was covered, it wasn't a mask it was a covering. I am extremely upset, I never want to see her again. She ruined multiple weekend days for me and my total experience at that salon.
You all need an option for people getting spray tans to wear a different face covering, it is beyond me how you all think I'm going to get a spray tan and then strap cloth my to my face just so it can rub my spray right off my face and look horrible. That's not why I pay 65$ a month to use the booth only 4 times. It is beyond me how someone like that could work for a company I respected so much. I just canceled my account and requested the district manager give me a call. I'll never go back there again for as long as that girl works there, unless there are serious changes including a face to face apology. read more