Five stars for customer service. The guys were very friendly and knowledgeable about their…read moreproducts. Communication during my re-power process was impeccable. Purchased a Honda 150. I would highly recommend these guys. Oh by the way, they return phone calls unlike their competitors in Kona.

Needed a pump. They didn't have the exact match but had similar ones. And could have ordered the…read moreone I needed. Wound up not getting anything from them but the guy working was very helpful and pleasant. Knowledgeable and great customer service. Definitely going to them first if I need related parts.

If you are looking for a straight shooting no nonsense marine mechanic with tons of experience then…read morelook no further! Glenn is a fantastic mechanic that does the job right the first time without taking advantage of paying customers. Glenn provides all part receipts and works efficiently without wasting anyone's time. Very rare these days to find someone who is genuinely good to customers and whom has tons of experience. I will only use Glenn for my boating mechanic needs!

This store has almost everything you need to keep you on the water…read more I go through a lot of fiberglass, carbon fiber and epoxy. They have an extensive selection of fiberglass, they don't stock carbon fiber so they get it for me and I have it the next day. They keep a good stock of of automotive/marine paint supplies, mix custom colors, have painting supplies and expendables. Did I say that their prices are low and level of service is high.

They were really helpful and friendly. Love doing business with these type of people.read more

Sherran and Jasmine were amazing, made us feel very welcome, and did everything they could to help…read moreus. Other auto part stores on the island haven't done much for us, so it feels great to have someone actually care about their customers. Thank you girls so much.

A heart felt MAHALO to Mario for helping me after my truck broken down in front of the store last…read morenight. He came out to look and noticed the fan belt was broken, another was put on incorrectly and the engine was overheating. He was able to get the new belts on, fill up the coolant, change my old battery (including cleaning all my connectors) and alert me that my oil was completely empty. A big mahalo to Alexis, supervisor on duty, and her husband who helped by refilling the oil. Instead of having AAA tow me somewhere, I was able to drive home in a truck that ran and sounded better than it had in ages. None of these people had to do any of this but they are genuinely kind and generous people. How blessed we are to have this store and these people in our neighborhood. I would never buy parts anywhere else.

All the staff are pros and go extra mile to be helpful. Good range of parts and supplies.read more

Great selection, reasonable prices. Tony has been very helpful with finding me all of the right…read moreparts and products and he's always very friendly and in a good mood!

They had what I need it, which was a cargo glide for my truck and lighting for my tent rack and…read moreunder carriage, Maverick helped me with all the details and installation I'm very pleased with the products.

With great pleasure I find myself getting a new cover for my 2019 Toyota Tacoma, Maverick placed my…read morefirst one in like May 2019 and many years later replacing the cover with same brand, just a newer type. Maverick is great with customer service, his business is easy to locate with great parking off on the side of the building which also includes handicap cap parking. In 2 weeks I take our 2nd Toyota Tacoma in for its 2nd cover. The Covers are great we use then weekly covering our load in the back of the truck the replacement is from usage, normal wear and tear, I would highly recommend using Line-X Accessories in Hilo Hawaii. Did I forget to mention the cost is really good

IN BUSINESS ITS ALL ABOUT THE CUSTOMER SERVICE EXPERIENCE!…read more IT'S SO REFRESHING TO HAVE SUCH A POSITIVE EXPERIENCE WITH THE FOLKS AT RYAN K TOWING SERVICES! When you are having car trouble and need to have your car towed it can be a stressful day. Some companies do not understand the value of having outstanding employees on staff and hire very marginal people that can destroy their company's name and reputation by having a terrible attitude and just being plain rude and obnoxious! This is Not the case with Ryan K's Towing Services! They have OUTSTANDING EMPLOYEES! I dealt with Harmony and Koa and both were so helpful, understanding, polite and showed a genuine interest in helping me out with my car situation. Thank you so much for your friendly, courteous, professional customer service! You are Very much appreciated! Excellent Employees are the Ambassadors of Good Will and Outstanding Customer Service and can make or break a company! It's all about the customer service experience! Ryan K Towing Services shines like a Rock Star they have a great staff representing their company! I called the Insurance company and Raved about your company's service and professionalism! Plus I was also called and did a phone survey too! The service rep was taking notes about my positive experience with your company as well as my negative experience with the other company in Hilo! Will I use Ryan K Towing Service again? Absolutely! I highly recommended using Ryan K Towing Company!

The one star is for the one nice guy who tried to help us but ended up no being able to find what…read morewere looking for. We ended up guessing and buying what we thought we needed. The girl in the office couldn't stop coughing, looked super sick. Now is not a good time to be working sick. We were told be 2 people to have them check the tires before we buy because they're known for selling and making money off rims and tires even if they dont hold air. We were mainly looking for rims anyway. The lady in the front told us how much it would cost for rim and tire and the tire was flat. We had to ask if we could get some air in it and check for leaks. We waited for some time but eventually someone came down and took the tire. My husband walked with him asking if they had anymore of the same rims? No answer. He tried to make some small talk, nothing in reply. He ended up jumping in a car and speeding off leaving my husband in his dust. Super rude! We ended up waiting for awhile not even knowing if he was coming back. Eventually he did, my husband asked if there were any leaks, he said nothing and started walking away. So I asked again, is it holding the air? And he just sped off again. Real shady. The lady in the front could clearly hear how frustrated we were with no answers but also stayed quite and just asked us for money. She also charged a random disposal fee for what? We didnt ask to dispose of anything. This is the absolute worst customer service I've ever experienced. Shady business for sure, we will not be going back.