HI, my name I Aliecia Edwards and I am a regular at your coin laundry as I live in the apartment adjacent behind the McDonalds. Normally a sweet asian/indian I believe lady is who is here and gives the best customer service. This time I am here and there is a african descent man and woman here, I use the same type of machine every time I come here. One for 5.25 and one for 2.50 . Well I put 1.75 x3 as stated on the machine and it doesnt not start, I also put $2.50 in the other and it works perfectly. I immediately notify your on hand staff, instantly the man (who would not give me his name) tells me I am lying and confused. Not only am I offended but i assured him I'm capable of counting to 3. He ask me to put I an additional $1.75 and the machine start. Well I count out the change from the $20 I changed in you machine, and what I missing is exactly $1.75 the man refused to count the change but the the lady does and agrees but says she does not make the decision to give a refund the man does. I also show him the receipt from publix of me getting cash back of $30 and the $10 bill that I did not change out and ask for my refund. He tells me he has seen this scam before my receipt is a fraud. He then tells me he will call the cops, as I'm standing at the front window and I'm blocking his exit of the swinging door. Which is off to the side of where I am standing. I ask to speak to the lady Linda I believe who always willing to help(Ive never had an issue here before btw) ,or to go up the chain of comand to someone who will help and not insult me by calling me a liar. I work 5 days a week plus I go to college here so I can count. I would like my $1.75 refunded for the principle of the situation. I can be reached at 321-499-7255 again my name is Aliecia Edwards thank you.
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