I've been a customer of Blue Bell Cleaners for several years and was always very satisfied with…read moretheir work. But over the last 6 months or so I've noticed that the quality of their work has slipped and is not as good as it used to be. I'll continue to take my clothes there for now, but if the quality of their work doesn't improve I will have to look elsewhere for my dry cleaning needs.

I have not used their cleaning services but almost got ran over with my child in their parking lot…read moreand instead of asking if I was ok, the person working yelled out "well this is a parking lot!". Apparently walking through a parking lot entitles cars backing out to hit you. Trust I'll never use you for any dry cleaning services simply for that reason and would not recommend you either!

Skip this place. I specifically went to this cleaner because it had good reviews. I had bed linens…read morelaundered. 2 twin bed sheets were $23 each! A twin duvet was $19. ?! I was told that a flat sheet of fabric takes as much labor and prep as a ruffled duvet cover. (It's the size of a small tablecloth). After disagreeing with the person at the counter, I was ultimately charged for 3 duvet covers. The twin sheets and twin duvet cover were over $60! Absurd. Also- when I called multiple times throughout the day to check if the items were done, no one answered the phone any of those times.

I had a hat which came back all stretched out. The cleaners were sure it was not anything that…read morehappened during the cleaning; I was sure it was. Although they couldn't imagine how the cleaning could have resulted in the stretching, they listened to me. They got one of their tailors to fix it so that it fits and I can wear it again. Can't ask for any better service than that. AND they were friendly throughout the process.

They're are the worst ones burn my uggs and don't assume they responsibilities, try to work it out…read morewith them they said no so need to go farther...

My rating is based on the past service I experienced prior to new mgt…read more Have been a long-time customer (for close to 20 years!) and was recently surprised when I went to Nu-Way Sat. 4/2 and the business was under new management. Before bringing any clothes to the new owners, I am very interested in hearing feedback from other customers who've had their clothes cleaned from April 2011 forward.

Vinnie's is great. Not only is it a good dry cleaner, but we used them for all our tailoring needs…read more He has done everything from hemming work pants to taking in sports uniforms, to larger alterations on formal gowns. He's fast, friendly, and a delight to work with. The shop isn't much to look at, but the quality, value, and service is great. Highly recommend.

dont go here. this place is horrible. I took in some things to get altered. Needed a specific width…read moreand length, supplied him with dimensions and exact measurements as well as a sample garment that is the exact measurements i needed the alterations to be made to and he completely destroyed them. he removed over 3 inches more from the width, that he then cut off and you cant even take the garments out to repair it. Not to mention everything WREAKS of cigarette smoke now. This guy just cost me $600 AND I PAID HIM TO DO IT. wtf

I am extremely pleased with the service. I tell them all the time that they're my life saviors! I…read morework hectic hours. It was a struggle trying to find a laundry delivery service that picks up in the morning and afternoon. Most of the other services I've used only have night pick up and delivery which does not work with my schedule. If you're someone in a similar situation, look no further.. I highly recommend Dirty Drawz!

l had a terrible experience at this place, I went to wash my clothes but one of their dry machines…read moreburned out all my color clothes, after this accident happened l spoke to the managers and he told me that was my fault and they won't pay or be responsible for my lost. l'm taking them to the court so they can be held responsible for my damage. I do not recommend this place at all. If anything happened to your clothes the only thing they gonna say to you, it's your fault, and it sure isn't. i will never go back to this terrible, & irresponsible laundry anymore And l don't recommend anybody to go there.

Fast service and always provides excellent service when cleaning my work clothes. Owner is super…read morefriendly and they charge a fair price for their services.

Twice I had to bring something ack that he didn't one either didn't see or screwed up the hem …read more Would refund me so I had to wait for repair not worth going here.

First off, the dry-cleaning we had done here was fine. No complaints…read more But. Rude, rude service. My husband dropped off a few things we needed for a wedding here. He walked over the day before they were due to be ready, just to see if they were done early. He was met with "they'll be done when I said they'll be done." The next day when I went to pick up the clothes, the store was open, but there was no one at the counter. I rang the bell several times, called out, and a few other customers entered the store behind me. Finally, I walked to the back to see if someone was there (my thought being, what if someone is hurt?!) Finally a woman poked her head up and immediately yelled at me "for being in a private area." I'm not asking to be treated like a Queen. But basic decency is something I look for in a local business. With so many options in the Somerville area, we'll take our business somewhere else that treats us with a little respect and cordiality.

I've been going to Fashad at Clevergreen for a few years now and, as the four star rating would…read moreindicate...I'm a fan. Their prices aren't the lowest around, but this is a great example that you get what you pay for; I've yet to have an issue with stains not coming out or clothes coming back from Clevergreen smelling of chemicals like you had them cleaned by a Halliburton fracking operation. The one time there was a mixup with my clothes (actually, I think it was the first time I brought anything to this cleaner...) they went the extra mile to make sure I got my clothes back as quickly as possible, apologized for the inconvenience, and took the charge off my bill. On the negative side, some of the comments I've read about the customer service from folks other than the owner (Fashad) aren't totally wrong. Sometimes when you walk in, there's no one at the counter and you have to wait for someone to come from the back of the shop...and that someone doesn't always seem too pleased. When I weigh the pros and the cons, I think the pros win here. I've had so many challenges dealing with other cleaners that I just don't get from these folks. Granted, they're not perfect, but I think they're sincere in wanting to do a good job and, yes, the screaming Liberal in me loves feeling like I'm doing something good by working with an environmentally friendly dry cleaner, so....maybe I'm a little biased....

Great dry cleaners with very reasonable prices. They're always willing to rush a cleaning job when…read moreI have a last minute business trip. A very friendly staff, always greets you with a smile. So sorry to hear the previous owner passed, but his tradition of good quality service lives on.

Used them for years before they stole one if my shirts. I pointed out on the slip I had 6 shirts,…read moreand it was crossed out with 5 written next to it....they said They counted wrong and I would find the shirt when I got home. I never did...hope they like the shirt, it cost them a customer. Look elsewhere