Just stayed last night. Very clean hotel and nice staff…read more Brought our 10lb dog and was charged $25 for her in our room which beat any other hotel price. Free breakfast the next morning and an area outside designated for walking our dog. We would stay here again. Thank you

What a great hotel. Everything was clean. The king room was very nice and had a separate sitting…read morearea with another TV. Brand new shower. Seems like everything had recently been updated. Very dog friendly. Breakfast was great and very good coffee. Everyone was friendly. Highly recommend.

This property is NOT ADA friendly. Despite reserving a handicap-accessible room well in advance for…read moreour arrival from Florida, our room was not ready at the 3:00 PM check-in time this past Friday. The front desk employee, Faith, made no effort to expedite the housekeeping process, even after I explained that my husband has a spinal cord injury and urgently needed the room to manage his condition. We did not receive notification that the room was available until 4:30 PM. The lack of urgency and accommodation we experienced was unacceptable for a guest with specific accessibility needs. Faith's conduct was a significant disservice to your brand and failed to meet the standards expected of your establishment. Also asked for a late check out. According to Faith, this property does not offer late check out. Housekeeping has ample opportunity for improvement. In addition to not being able to have rooms ready by 3pm, only cleaned the bathroom while we out. We have been staying at Choice Hotel properties for over a decade and have never been treated so poorly. I highly recommend staying with Hilton or Bon Voy where they treat their repeat patrons like they appreciate their patronage.

The room is nice, but if you like to watch tv there was no local channels in room 211…read moreThe hotel clerk didn't know how to fix the problem. Why would the manager here at confer suites have someone by thereselfs who can't even help with a tv problem. I asked her if we could change rooms she said all she had was two double beds. Asked if the tv worked there and she said she didn't know. I will be talking to concert suites tomorrow

My family and I stayed here for about 2 months for work. We had an unforgettable, positive and…read morepleasant stay here. Our room was functional for a family of 3. We had the kitchenette which served us well for the time being. Staff were incredible! Friendly, helpful, always excited to see us and our little one. Eric, Celeste, Barbie, everyone including housekeeping were just so incredibly kind and unforgettable. We truly enjoyed our stay here and hope to get the opportunity to stay here again soon.

I've been staying here several days a week for the past several weeks for work. This stay the tub…read morewould not drain and you end up standing in 3-4 inches of water while trying to shower. I did say something to the front desk my first morning. Last night I went to use the cook top and could not get it off locked. So unable to use. There has been a lot of word crew staying which is fine. But the towels are not white anymore. They are a stained brown! All I did was wash my face with the one wash cloth and I don't wear makeup.

Checked into the hotel to break up my trip from Orlando to Nashville…read more Well maintained hotel. Lots of restaurants near by. Highly recommend Molinos Mexican merely a 4 min walk. Hotel room was cozy, clean and spacious. They have bfast on Sun from 630-10am. Looking forward to that. Overall very nice.

Made a reservation at least 3 weeks ago. Got there, and even though I'm an IHG member, (they claim…read morethat they didn't have my phone number...BS.. it's in my account!) they CANCELLED my reservation! Thankfully the Holiday Inn Express in Jackson, GA. Had a room and could accommodate my preferences (top floor for instance.) Don't go to this hotel, which is on exit 212. Instead, get off on exit 205...you won't be disappointed!!

Wow what a gem. I am an absolute fan of Marriot to begin with but this is definitely a home away…read morefrom home for the evening for me. I was graciously welcomed by Andrea at the front desk who made me feel like a member of the family when she recognized that I had already checked in on the app and had my key ready for me and let me know where my room was located and where the elevator was. She also let me know where breakfast would be in the morning and when it would be served and that coffee would also be available since I am probably going to be leaving early and missing Breakfast. We chatted a bit and I also asked for a dinner recommendation and she let me know that the Mexican restaurant next door is highly recommended and we receive a discount by showing our room key. Yeah! When I got to my room I was so surprised by the size and that there was two TVs and a couch. I guess I didn't look at the site when I booked it but it's beautiful. I sat down in the bed and it feels so plush. I can't wait to let you know how the rest of the stay goes, but had to write a out the check in experience because it was stellar to say the least that I have already favorited it in the app for Marriot and Yelp! Update to come after a well needed rest after my 10 hour drive

Made a reservation it was confirmed arrived and was told basically sorry about your luck. The room…read moreyou reserved is not available. The lady at the front desk tried to be accommodating, but has no power to help you do anything when asked what kind of compensation for their mistake none can be given tonight Waiting for general manager in the morning. It is 830 too late to move hotels but not too late to express my dissatisfaction with a hotel that I have stayed in several times.

Clean. Comfortable. Friendly desk staff. Complimentary breakfast, yummy. Typical hotel breakfast…read morebut was hot and flavorful. Lobby was clean, rooms were spacious and clean. Beds comfortable. Could have used some more towels, but front desk was accommodating. Price was decent for a last minute booking. Always a positive stay at Hampton.

Service - when called front desk that there was no coffee refilled, was told to go down amd get it…read more Then when requested to be refilled, they said it would and never was. Cleanliness - you could tell where spots where not vacuumed. Garbage was not emptied while there for a week. Elevator floor was always sticky. Breakfast - they used powdered eggs. You could taste the powder in them.

If I could've given a half a star, I would. The first room we checked into was dirty. The next…read moreroom we checked into we found blood on the pillow and. smelled like cannabis. Our interaction with the front desk lady was not great. She did her job yes but it wasn't a pleasant interaction. And she didn't seem like she was too upset that she put us in a dirty room. If you're into Twinkies and dingdong and waffles and syrup , then you will love the breakfast here. if you're looking for fruit or more than one yogurt, you'll be out of luck

Pretty standard here but the parking sucks I like the little village type of vibe it had tho. The…read moreroom was spacious and clean . The breakfast could use some updating

Extremely minimalist hotel - no coffee maker, microwave, or even closet in the rooms…read more I would have to go to lobby every time I needed hot water, and unfortunately the water in the Hot Water carafe was never warm. Each time, I would ask the front desk staff member if they could fill me a cup of hot water from the back. Overall, the rooms could have been cleaner, especially the bathroom, but it was nothing that I felt needed to be reported to the staff. The air conditioning unit was also loud, so I found myself turning it off at night, leading to an unwanted warm room in the morning.

Pros: The staff was the nicest here than any other Hilton I've been to. They were always happy to…read moretalk and offer help. My parents really liked the pool table on the 1st floor. Cons: 2nd Floor smelled weird in the hall, the 1st Floor was super warm, our bathroom wasn't entirely clean, and everything just seemed to be slightly worn from use.

This is a clean, average Holiday Inn. Our room was nice, the bed comfortable, and OK for our one…read morenight stay after driving through Atlanta traffic on our way to Florida. The con, and it's a big one...the shower handle is broken in our room. We didn't notice last night, and with little time this morning that means we are leaving without showers. It's a bad way to start our day! Upon checkout we took the broken shower handle to the front desk. With our bags in tow, ready to leave, the clerk offered us another room to shower in, as if we have plenty of time, and that wouldn't be a HUGE inconvenience to us! My husband asked for her to reduce our rate we'd paid, but she stated she couldn't because we get the government rate already which is a small discount. I suppose the great men and women that have served our country their entire lives don't deserve a shower or the same treatment Holiday Inn Express would treat a regular guest. They offered to put 10% off on his points balance, but we didn't pay with points. Furthermore, the breakfast was completely inedible. I don't recommend this hotel to anyone. We won't be staying at another Holiday Inn Express ever!

Had an enjoyable stay. Staff was professional and friendly. Nice and clean hotel! Definitely…read morerecommend!

Checked in for less than 12 hours of sleep as I'm driving through. Reviews were solid, so decided…read moreto take a chance. While the room was clean, there was no hot water in the shower. I tried at 10:30 PM when I checked in and again in the morning. Nothing. Asked the front desk and they said it went out a couple of days ago- but they told me nothing when I checked in. The mattresses have bags around them so probably have been battling a bed bug, but I saw none. Avoid this place at all costs. Not worth the $20 or so in savings.

Roaches in the shower mostly the whole bathroom, very disgusting. Do NOT recommend poor maintenance.read more