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    Sun City Optics

    5.0 (1 review)
    Closed Closed

    Services - Sun City Optics

    Eyewear fitting

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    5 years ago

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    FYidoctors

    FYidoctors

    3.0(2 reviews)
    1.6 km

    I had an excellent exam at FYI Doctors in Kamloops. The receptionist put me on a waiting list…read moreshould there be a cancellation and she was genuinely one of the nicest I've ever dealt with. I had previously gone to another optometrist but felt his diagnosis of my problem was not right. There was no comparison between the two optometrists. At FYI, my exam lasted an hour and she took the time to explain in detail about my vision problems. I would highly recommend FYI Doctors if you would like a honest and thorough exam.

    Bought glasses here...waited two years for the next eye exam and gave them my glasses to change out…read morethe lens to up date the prescription....the new lens caused headaches...so I took them back and complained. They refunded the cost and Alana kept my glasses. I paid close to $300.00 dollars just for the frames! "Lauren Hutton" black frames. I remember the last technician complimenting on them, and he is no longer there. As the years past...I had received another pair of glasses from another optometry but this optometry was in another province. No problems with the glasses. It was two years until I needed another eye exam....thought I would try them again...thinking people will change and giving Alana another opportunity to correct the situation. I gave them my glasses for the updated prescription again ...and again they were giving me headaches...so went back in, complained, refunded and had to demand to receive my glasses back...she replaced the old lenses with some ones that were in the garbage can. Just disgusted with the whole ordeal! Start to wonder if she put the right lenses in the right glasses in the first place. They finally lost my business...gave Alana more than enough opportunity to be honest and correct the situation!

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    Sun City Optics - opticians - Updated May 2026

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