I have been going to this shop for over two years. They have always been friendly & knowledgeable…read more They even told me how to save money on my tire changes. How many place ever suggest saving money for the client?

The Master Mechanic 412 Dunlop Street West location continues to struggle with the retention of…read more'Qualified Automotive Technicians'. This has resulted in a Significant Decline in workmanship, basic care and control, to ensure quality work is carried out for the patrons who have historically utilized the Barrie West location for their automotive maintenance requirements. It is unfortunate to see the path of steady decline in both Customer Service and workmanship quality at this particular Master Mechanic Franchise location. This has unfortunately left my self and others who were prior loyal customers to look to alternative places of business for our automotive maintenance needs as this problem persists and continues to get worse!

Nothing but good from 5 yrs of oil changes by this company. Fast,…read moreefficient and polite---there is always an upsell component but you have to realize their expertise---- let them change your oil--period.... I have read the numerous bad reviews and feel the company has dropped the ball in customer service---they are not addressing the problem properly. You can turn a negative experience into a +ve if you handle it properly... This is the difference between a corporate and privately owned business... HERE IS MY SUGGESTION OIL CHANGERS---to improve the ratings given...1---refund the money for their oil change 2---give them the next one free 3---if you broke or damaged a part----fix it at your expense... ALL THE BEST ON YOU NEXT BAD REVIEW.----1R

Be aware! Frontline staff servicing my 2020 Hyundai Elantra, without my permission, changed the oil…read morechange interval from 6 months to 4 (the owner's manual specifies 6000 kms or 6 months. I drive on average 6000 kms/year). I started receiving notifications on July 1. The oil was changed on April 1. GCOC took over from Oil Changers several years ago. I had been changing the oil on several of my vehicles since the start of 2000. No more. Very shady and they have the nerve to ask for a tip when I cash out! Will be taking my business elsewhere. There's a Mister Lube on Essa. I might try them out. Vince

One of the worst place i have ever gone. I addressed issue and explained what i believe it could…read morebe. Guys insulated saying i dont care, i dont know and asked me to book an appointment. There will be diagnostic fees. I asked how much is diagnostic fees, again replied within dont know it could be 100, it could be 1000 and laughed. I believe, I dont know what they are doing. Anyways just wanted to make sure people have actual reviews and not crafted to lure audience.

These Guys are great! My Car was acting up, thought it was the Brake Caliper Broken or Rotors…read more Turned out it was the Links. Dropped the Car off and picked it up early afternoon. Decent price to fix it and Alignment. They could have lied and said my Brakes were bad but they're Honest People which I greatly appreciated! I highly reccomend them!! Will definately be going back.

Moved to Orillia 8 years ago. Bought my F150 there. Had 2 Ford vehicles exclusively serviced there…read moreover this period. Disappointing to learn the my business and loyalty are valued by Thor at $200 or less! Taking my business elsewhere. suggest you do to.

I just wanted to share an Outstanding service experience I recieved from Paul Herbst of Thor Motors…read moreFord in Orillia, Ontario. I recently ordered and purchased an F-150 from Thor and Paul exhibited the finest in Customer Service. Every one my emails and requests throughout the process were handled promptly, honestly and accurately. Paul is a Pro at what he does and will get you the exact vehicle you're looking for with down to earth communication - I highly recommend him!

Decent price, excellent and efficient customer service…read more I needed an emissions test done on my vehicle. I came into this venue, and had my vehicle immediately looked at. Within about 10 minutes, they were done evaluating my vehicle. It did not cost me anything (part of a government program), and my vehicle was a "pass". I'd definitely return to this venue, likely for an oil change and/or any other e-test I might need.

I discovered Penzoil last year when I needed an emissions test for Drive Clean Ontario and decided…read moreto get an oil change too. I have been going back ever since. The guys are super fast and efficient that I never have time to finish the complimentary coffee. I also appreciate that they don't talk down to their female clientele like a lot of other places do. I have the utmost trust in them working on my vehicle.

When my long time trusted Porsche mechanic diagnosed my 996 with cylinder scoring and had to be…read morerebuilt, he said there was no one local capable but could get a rebuild from California with an upgrade to 3.8 litre. Seamed like a good option. Then when I soon had intermittent misfires happening, he diagnosed the newly rebuilt engine from California with bottom end issues. Again he said there was no one in Southwestern Ontario capable of tearing down the block to determine the cause or fix it. My own internet search took me to Chariots of Simcoe. My old mechanic could not have been so wrong!!! Sati is the most knowledgeable and capable Porsche mechanic I have ever spoken with. He did a complete disassembling of the motor to discover my cylinders were not properly aligned to the top of the block causing coolant entering the combustion chamber, as well as a few other issues with the US rebuild. He was able to machine the block flush, procure custom head gaskets and better rings and completely rebuild the motor, also fixing the other issues, all staying true to his quoted price. Now my car is running smooth and stronger than ever. I only wish I had known about Chariots of Simcoe and had Sati rebuild my motor the first time.

I cannot say enough about the team at Chariots of Simcoe. After trying numerous other places.. they…read morewere able to figure out what was going on with my car that no one else could. Excellent communication, prices were reasonable and they went above and beyond to make sure I can enjoy my car stress free this year. I wont take my car anywhere else. Obvs, highly recommend!

Superior Tire and Auto provided fantastic and fast customer service. Mechanics were very…read moreknowledgable with the unknown problem in my car. I will definitely recommend them to others as it was very worth driving to Barrie for the service. -Leszek from Mississauga

Greg and Chantelle have been taking care of my cars for 14 years. I highly recommend them. They…read morehave consistently serviced them carefully and thoroughly ... I have never had a problem with my vehicles after service and always feel safe driving my car. Their fees are reasonable and fair. As well, they are not only highly ethical but are wonderful people and fun to work with. They have created a warm, family feeling in their shop. Simply ... good and timely service and good people! Very refreshing in our new, brutal business world.... Donna Thomson, Barrie, ON

Very pleased with the service! Kind friendly and honest ! Does not ripp you off! Does great work…read moreand very caring about your automobile! THANK YOU!

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.