Nothing but good from 5 yrs of oil changes by this company. Fast,…read moreefficient and polite---there is always an upsell component but you have to realize their expertise---- let them change your oil--period.... I have read the numerous bad reviews and feel the company has dropped the ball in customer service---they are not addressing the problem properly. You can turn a negative experience into a +ve if you handle it properly... This is the difference between a corporate and privately owned business... HERE IS MY SUGGESTION OIL CHANGERS---to improve the ratings given...1---refund the money for their oil change 2---give them the next one free 3---if you broke or damaged a part----fix it at your expense... ALL THE BEST ON YOU NEXT BAD REVIEW.----1R

Be aware! Frontline staff servicing my 2020 Hyundai Elantra, without my permission, changed the oil…read morechange interval from 6 months to 4 (the owner's manual specifies 6000 kms or 6 months. I drive on average 6000 kms/year). I started receiving notifications on July 1. The oil was changed on April 1. GCOC took over from Oil Changers several years ago. I had been changing the oil on several of my vehicles since the start of 2000. No more. Very shady and they have the nerve to ask for a tip when I cash out! Will be taking my business elsewhere. There's a Mister Lube on Essa. I might try them out. Vince

I'd just like to say that Kevin went above and beyond with his customer service. I was stuck the…read moreother day and my car was overheating. He allowed me to sit in his waiting room while my car cooled.. He also helped me with a jug of coolent he even ordered just for me. I will be stopping back in to see him when I am in the area and I will be recommending family, friends and anyone else that I talk to... if that have an issue with their vehicle .... this is the place to bring it! Thank you again Kevin

Kevin Baltzer at Master Mechanic Barrie East told me he put "Garbage Parts" in my Mom's newly…read morebought, used car... an alternator to be specific.. and then he certified it for the province of Ontario... This "garbage" alternator died and left me on the side of highway 400 and a $463 tow bill for my trouble. Yad Dooky at Asset Plus Motors sent me to them and wanted me to thank him for fixing it.(maybe it's fixed, maybe not) Never should've been certified with "Garbage Parts"... Both untrustworthy in my opinion.

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

We are customers for life! Amazing service, honest, reliable, fair pricing, knowledgeable and…read morefriendly staff. I actually enjoy going for routine service and rare fixes!

Just had my Dodge conversion van in for a steering issue. Have had another shop look at it and do…read moreadjustment to the front end to no avail, still wanders all over the road. It was dangerous to drive. Cory had this problem fixed in less than half a day and my van has never drove so straight, it's a pleasure to drive now. I told Cory he is like a magician. He definitely knows what he's doing. My wife is finally able to drive it. Fast friendly and knowledgeable, highly recommend them.

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.

Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and…read morebasic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming "they never do" and it's "been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.

When my long time trusted Porsche mechanic diagnosed my 996 with cylinder scoring and had to be…read morerebuilt, he said there was no one local capable but could get a rebuild from California with an upgrade to 3.8 litre. Seamed like a good option. Then when I soon had intermittent misfires happening, he diagnosed the newly rebuilt engine from California with bottom end issues. Again he said there was no one in Southwestern Ontario capable of tearing down the block to determine the cause or fix it. My own internet search took me to Chariots of Simcoe. My old mechanic could not have been so wrong!!! Sati is the most knowledgeable and capable Porsche mechanic I have ever spoken with. He did a complete disassembling of the motor to discover my cylinders were not properly aligned to the top of the block causing coolant entering the combustion chamber, as well as a few other issues with the US rebuild. He was able to machine the block flush, procure custom head gaskets and better rings and completely rebuild the motor, also fixing the other issues, all staying true to his quoted price. Now my car is running smooth and stronger than ever. I only wish I had known about Chariots of Simcoe and had Sati rebuild my motor the first time.

I cannot say enough about the team at Chariots of Simcoe. After trying numerous other places.. they…read morewere able to figure out what was going on with my car that no one else could. Excellent communication, prices were reasonable and they went above and beyond to make sure I can enjoy my car stress free this year. I wont take my car anywhere else. Obvs, highly recommend!

Greg and Chantelle have been taking care of my cars for 14 years. I highly recommend them. They…read morehave consistently serviced them carefully and thoroughly ... I have never had a problem with my vehicles after service and always feel safe driving my car. Their fees are reasonable and fair. As well, they are not only highly ethical but are wonderful people and fun to work with. They have created a warm, family feeling in their shop. Simply ... good and timely service and good people! Very refreshing in our new, brutal business world.... Donna Thomson, Barrie, ON

We had an emergency tire repair at 4:30 p.m. on a Friday afternoon. We called Superior Tire and…read morespoke to James. He was very accommodating. The tire was repaired and we were back on the highway by 5:10 p.m. Very professional and friendly auto repair shop. Thank you!

I brought my vehicle to Tofis for a quarter panel repair, and the quality does not disappoint. The…read moreprice was extremely fair, they look after their clients and prioritize the quality of their work, all while completing the work in a timely manner! The team is courteous, knowledgeable and friendly. I highly recommend Tofis Auto for your auto maintenance and repair. Most importantly I can trust them, their opinion and their work!