Nothing but good from 5 yrs of oil changes by this company. Fast,…read moreefficient and polite---there is always an upsell component but you have to realize their expertise---- let them change your oil--period.... I have read the numerous bad reviews and feel the company has dropped the ball in customer service---they are not addressing the problem properly. You can turn a negative experience into a +ve if you handle it properly... This is the difference between a corporate and privately owned business... HERE IS MY SUGGESTION OIL CHANGERS---to improve the ratings given...1---refund the money for their oil change 2---give them the next one free 3---if you broke or damaged a part----fix it at your expense... ALL THE BEST ON YOU NEXT BAD REVIEW.----1R

Be aware! Frontline staff servicing my 2020 Hyundai Elantra, without my permission, changed the oil…read morechange interval from 6 months to 4 (the owner's manual specifies 6000 kms or 6 months. I drive on average 6000 kms/year). I started receiving notifications on July 1. The oil was changed on April 1. GCOC took over from Oil Changers several years ago. I had been changing the oil on several of my vehicles since the start of 2000. No more. Very shady and they have the nerve to ask for a tip when I cash out! Will be taking my business elsewhere. There's a Mister Lube on Essa. I might try them out. Vince

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

If you need an oil change when every other oil change place is swapping tires, this is the place to…read morego! They are available, fast and efficient.

Took my 2003 vet in today. love the open pit no hoisting. All the guys were super friendly and…read moreprompt. I brang my own Mobil 1 Oil and Filter and they did a excellent job. I like when they show you the dipstick after finished. Thank you boys. Oct31/24

The Master Mechanic 412 Dunlop Street West location continues to struggle with the retention of…read more'Qualified Automotive Technicians'. This has resulted in a Significant Decline in workmanship, basic care and control, to ensure quality work is carried out for the patrons who have historically utilized the Barrie West location for their automotive maintenance requirements. It is unfortunate to see the path of steady decline in both Customer Service and workmanship quality at this particular Master Mechanic Franchise location. This has unfortunately left my self and others who were prior loyal customers to look to alternative places of business for our automotive maintenance needs as this problem persists and continues to get worse!

Had gone to this mechanic quite a few times in the past with good service. Last time I went there,…read morei expressed that i believed the fuel injector wiring was having issues, as my check engine light and EPC light was on. I was told by the owner who runs the shop that they checked the wiring and it was fine. Only for me to continue to have problems - took it to the dealership and it was the fuel injector harness. I had multiple fees from multiple visits only for them not to check or repair the issue i had stated. Extremely disappointed, was a repeat customer and will not be going back.

I went through Canadian tire, and a few other local mechanics. Midas had the part I needed in stock…read moreand was able to fix it same day whereas other places needed to order parts and wouldent be done for another week. Midas was so helpful, as I got my diagnostic done at another location, they only charged for the repair and with no hidden fees. John and everyone that works there are so knowledgeable, helpful and want to help for the right reasons! Highly recommend coming here for future car repairs.

Had a small issue with a rattling coming from under my car. The attendant put my car on the hoist…read more All it was, was a loose bolt on the heat shield. They fixed the problem with a smile and no charge and have a nice day. Excellent customer service. Will definitely return when and if I need repairs done down the road.

I went in to this Midas for an inspection of my car because it was having engine trouble. The staff…read morewere timely, friendly and very informative on what needed to be done to my car - I didn't know the first thing about cars beyond where the gas goes and how to drive them. I would highly recommend this Midas, not only for their excellent service, but also for their dedication to delivering quality automotive repairs and services.

My lesson learned. For new tires don't go to a muffler shop. Good prices and friendly service but…read moredisappointing support for their work. Had 4 new tires installed , one of them blew 3 days later and they Charged me $200 to replace it. There was no road hazard and tire shop would have fixed this with no questions.

If you like waiting for an hour plus for a 15 minute oil change while the team socializes, than…read morethis is the place for you For the rest of us strongly avoid!

Good quality-wait for your vehicle service. They were hard working and honest with me…read more Cassandra

I called this morning for some tire service. What a pleasant surprise. Toni and Joe were…read morefantastic to deal with. Honest and great pricing. Will definitely be going back.

We showed up after close, but Gary still helped diagnose and fix the problem. Very friendly,…read moreknowledgable, and patient. Could not ask for a better experience, I'd give six stars if I could!