We rely on Jiffy lube to give us fast,efficent, excellent service for a great price, and they never…read moredissappoint! We have been loyal customers for the past 5 years, and now under new management, NIKKI and her team served us proffessionally & with excellent knowledge & care!! Love that we can drive in & out, knowing that our car has been serviced with the utmost care! The only thing missing, a free air freshener!

Excellent Service and Professional Team! I recently visited…read moreJiffy Lube for an oil change and was genuinely impressed by the experience. The staff were friendly, knowledgeable, and incredibly efficient.

If you like waiting for an hour plus for a 15 minute oil change while the team socializes, than…read morethis is the place for you For the rest of us strongly avoid!

Good quality-wait for your vehicle service. They were hard working and honest with me…read more Cassandra

I'm really disappointed with my recent experience. I came in for a tire change and only later…read morerealized the tires were installed incorrectly -- two different brands were placed on each side of the car instead of being matched front-to-back. When I returned, the staff acknowledged the mistake, which I appreciated. However, I was then told I would need to wait in line again to have it corrected. After already waiting about 2 hours the previous day, being asked to wait again because of an error on their end was very frustrating. While the team was polite, this situation could have been handled much better. When a mistake like this happens, customers shouldn't have to lose more time to fix it. I hope the management improves how they handle service errors in the future.

The Best! Way better then getting oil changes or tire swaps from the dealer. When you're booked for…read morea time and show up on time, they're ready. It took 11 minutes from when I pulled in, and left with snow tires on and summer wrapped in the back. Great customer service, great price, quality work, can't ask for better. Much better than getting to a dealer, leaving your car there for 1-3 hours and planning around not having a vehicle. Highly recommend!

I went to the Bayfield location today to buy a windshield wiper blade. they installed the one I…read morepurchased from them & the one I bought some place else. they filled my washer fluid as well. they did this all for free. All of the staff were so nice & accommodating. I went to them because of my past experience with them. I will always use them in the future. Great job, great staff! Do yourself a favour & try them out!

Came in for an Oil change. Service worker abruptly tells me to get out of the car. Unfortunately, I…read morehad my two young children in the car. Worker rudely advised me that the policy was to get out. Complete lack of tact, after I told him I could go to another place, he told me to do so. Another employee starts trying to verbally engage me in a screaming match. These individuals forgot to recognize that they represent the company they work for. If I was a supervisor or manager, they would not have a job tomorrow. I've never seen such a lack of professionalism in my life. Will not go back and what terrible way to make a first and lasting impression on a potential customer. Aside from the required Lorazepam the employees require, a cigar smoking hamster could have replaced them and offered far better service.

I discovered Penzoil last year when I needed an emissions test for Drive Clean Ontario and decided…read moreto get an oil change too. I have been going back ever since. The guys are super fast and efficient that I never have time to finish the complimentary coffee. I also appreciate that they don't talk down to their female clientele like a lot of other places do. I have the utmost trust in them working on my vehicle.

Decent price, excellent and efficient customer service…read more I needed an emissions test done on my vehicle. I came into this venue, and had my vehicle immediately looked at. Within about 10 minutes, they were done evaluating my vehicle. It did not cost me anything (part of a government program), and my vehicle was a "pass". I'd definitely return to this venue, likely for an oil change and/or any other e-test I might need.

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

Been there many times in the past ,always had the oil change done well , this last time I was…read moregiven the payment terminal and surprisingly there was a tip button just like a hairdresser and a bar, I did give a $5 tip as the guy was very personable as were the other employees, and didnt want to come across as an unappreciative asshXle, but I will not be returning as I think its bad policy to passively extort money from clients in this particular manner in a service industry, as an example do you tip your dentist, doctor, supermarket cashier, refuse collector, postman , you get the picture, Heres a better idea, TIP the client for his decision to come to your business for the service, as there are numerous other oil shops available who would be glad of the business , also if the employees rely on tips to make ends meet,maybe pay them more salary................Bad Policy

Had my oil changed in 2017 Honda Civic there in a pinch, they completed the oil change however did…read morenot put my rust proofing or bottom plate panels back on correctly rather then replacing the 8 clips they removed to do the oil change they jammed it inn-correctly in one side and put a zip tie or worn piece of plastic in-one of the 8 clip holes. They cost $200 for a trip to Honda to find out what the noise was under my car, $10 for the clips they broke, $350 for the rust proofing panel that was warped between them jamming it in and it rubbing on the floor. I recommend you DO NOT use this place If I could give a negative star rating I would

Very good service, I went for my first ever oil change and had no idea what I was doing or what to…read moreexpect. They took the time to explain my options to me and they were very friendly.

Like their $10 upgraded car wash on Tuesdays. People always pleasant. Never had an issue.read more

Nothing but good from 5 yrs of oil changes by this company. Fast,…read moreefficient and polite---there is always an upsell component but you have to realize their expertise---- let them change your oil--period.... I have read the numerous bad reviews and feel the company has dropped the ball in customer service---they are not addressing the problem properly. You can turn a negative experience into a +ve if you handle it properly... This is the difference between a corporate and privately owned business... HERE IS MY SUGGESTION OIL CHANGERS---to improve the ratings given...1---refund the money for their oil change 2---give them the next one free 3---if you broke or damaged a part----fix it at your expense... ALL THE BEST ON YOU NEXT BAD REVIEW.----1R

Be aware! Frontline staff servicing my 2020 Hyundai Elantra, without my permission, changed the oil…read morechange interval from 6 months to 4 (the owner's manual specifies 6000 kms or 6 months. I drive on average 6000 kms/year). I started receiving notifications on July 1. The oil was changed on April 1. GCOC took over from Oil Changers several years ago. I had been changing the oil on several of my vehicles since the start of 2000. No more. Very shady and they have the nerve to ask for a tip when I cash out! Will be taking my business elsewhere. There's a Mister Lube on Essa. I might try them out. Vince