David our driver he came and was SUPER friendly and helpful. he helped us see what was the problem…read moreif I could give over five stars would. He helped put oil the car without dropping a single drop. since I'm not from this area, he was superb.the lady i spoke to was also very professional and listened to what I needed

If I could put over 5 stars i totally would. David our driver went above and beyond to make sure we…read morewere taken care of. We thought a oil hose broke but it was just a missing plug. He got us to the store to buy a new plug and also helped us put oil back inside the car and WITHOUT spilling a single drop.

Good, fast service with great prices. Family run business is always a winner. Three cars and 12…read moretires later. I'm satisfied.

Always a pleasure! The gentleman that runs this place is always so nice and accommodating!…read moreDefinitely a good fit for that small town vibe. I always leave happy and we'll taken care of! 12/10! Shop local!

The new owner is completely unprofessional and tried to physically fight me after he tried to hit…read moremy car as we were leaving the parking lot. He said he knew we were backing up and asked me what I was going to do about it,said I was light work and a scared p@#sy and he would break my neck

I made an appointment a week prior to my visit. I got to the shop on time. There was a girl sitting…read morebehind the counter. I spoke to her. She didn't even look up and said "one of them will be out to talk to you in a minute." Meaning a technician, I guess. Several technicians came in and out of the office, but not one acknowledged me in anyway. I'm getting too old to waste my time on businesses/people with poor customer service. This was simply disrespectful. (I doubt they cared that they lost my business.) Therefore, I called another shop and drove 30 minutes to get here. We'll see what kind of service I get. I'll be posting another review on this new shop when my car is repaired. Moral of the story, be nice, and respect people who are trying to pay you for a service.

Had to bring in two tires because of nails embedded in them. Got there around 9 am on a Monday…read moremorning and was able to get the truck in within 20 minutes. The tech actually showed me that the one tire had a screw embedded in it that didn't seem to penetrate the tire completely through. He checked it a couple of times and finally decided it was ok. The other was a true problem. He patched the tire, pressurized it and checked the tire again. Only charged me for the one tire and it was very reasonable. Go back: yupp.

Quick fix of my flat tire. Received a call when the tire was ready and they put the tire into the…read morebed of my truck. Very pleased with the friendly service.

I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

This place absolutely saved me!! After being stuck on the side of the road for a few hours with…read moretire issues, they took me in immediately and even test drove my car with me when we recognized that something else wasn't functioning with the car. I could've easily been misled as someone that doesn't know anything about cars, but they were so reasonable and willing to help me with such a rough day.

Do not go to them they claim they are the best but they are not they over charge and do not know…read morehow to do the job right o went have stuff done it was not fixed right I had to pay more money toget it right stay away from the garage they are not are certified if they were in would shorty work from them no wonder why the left sumter county they are. Fraudulent company you suck

Everything went well from tow to recovery. Awesome people here and they do a real good job!read more

This is a great find fast fair honest. Great service. Took my daughters care in got a quote and…read morewhen it was time to pay the bill was lower than quoted. When does that ever happen?

Truck stops have a bad rep, if you ask me. Not only have they been featured in various horror…read morescenes in movies and documentaries, but they've always been that place where you want to be fully aware of your surroundings, especially at night. A truck stop was somewhere I went out of pure and deep necessity (I forgot to bring snacks, my gas light just came on, and of course the dreaded bathroom pit stop) and nothing else...until Cupid struck me and I found Love's. I must profess, this is by far the cleanest, well-lit, and friendliest truck stop that I've ever been to, and I travel often from Jacksonville to Tampa. I have this place saved in my GPS favorites, if that says anything. The gas is very affordable....ok I take that back. Gas isn't affordable ANYWHERE these days, but at Love's the price is as reasonable as it's gonna get. The restrooms are impeccable...yes, impeccable and there are hand sanitizer dispensers situated throughout the store. I like roaming the salesfloor during the holidays, because they carry a large assortment of gifts and cool gadgets for stocking stuffers. It also helps that they have an attached 24 hour Arby's so I can get my Beef 'n' Cheddar with Curly Fries fix day or night. I'm horrible with names but the coolest associate is the girl with dreads, I believe she's a supervisor of some sort. She's always friendly, engaging, and multi-tasking like a pro. This is one of those establishments that runs like a well-oiled machine, where the management and staff take great pride in their work. Whether you're on a road trip or just in the neighborhood, I highly recommend this particular Love's Travel Center to one and all! Till next time, my fellow Yeeps, thanks for reading, and as always...SYOY!

One of the ONLY places I stop when traveling. They have the CLEANEST bathrooms, employees always…read morepolite and has whatever you need!

What you looking for in a mechanic is always honesty and professionalism. Matt with tow flow has…read moreboth in abundance. He took care of me and really helped me out. I was out of town on business and had to leave my vehicle in the Ocala area and was nervous as can be about getting the mechanic and Matt certainly didn't let me down he's good to go. The process was smooth and easy pricing was up front and fair and a video recorded and didn't do nothing I didn't ask for and communicated very effectively the whole process.

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.