I am a senior citizen who moved from Grand Rapids to Allegan a few years ago. It is always an…read moreadjustment moving to a new area. My 1st experience with plumbing in Allegan was with a Breedsville area plumber. He did a nice job and the cost was reasonable. After that he was near impossible to reach on the phone. My next experience was with a plumber in a white vehicle who arrived with an assistant. The work was acceptable but the cost was unreasonably high. Godwin Plumbing with all of its overhead never stomped on customers like this plumber. My next plumber arrived with family members, eg one to help, one to watch. The work was acceptable but I was charged for three plumbers. I called Eric for the recent problem. Eric responded promptly to my call.Eric accurately quoted the cost and honored the quote. .Eric arrived at the time he said he would. An old lawyer once said strive to provide A Good Service in A Timely Fashion at A Reasonable Price. It is easier to satisfy existing customers than always try to find new ones. I think Eric understands this advice. I would recommend Eric.

I needed a sewer stack replaced in the basement of my close to one hundred year old house, Tim…read moreRogers came out personally to look it over and accepted the job , his crew came two day later and I was so impressed with the efficiency of his crew ,not only did they do a great job ,they were very professional and courtesies plus the job came in at less than anticipated, I would recommend Tim Rogers plumbing for any of your plumbing needs.

For approximately nine months I have been dealing with sewer issues at my resident in Benton…read moreHarbor, Michigan. Numerous local plumbers in the area have cleaned my sewer drain approximately 8 times in a nine month period. Whitney plumbing and Trout plumbing recommended that my sewer be replaced. Unfortunately, Whitney plumbing nor Trout plumbing could not find my sewer line after digging up my yard. Then on February 23, 2024, a friend of mine referred me to Tim Roger's Plumbing, who is located in Allegan, Michigan. Which is approximately two hour travel time round trip from my location. Fortunately Tim Roger's Plumbing arrived the following day. The two plumbers were very professional and courteous. They cleaned my sewer line with two different size cutters and I was astounded with the result. Their expertise was superb. Thanks to Tim Roger's Plumbing my sewer drain is draining properly again . I recommend Tim Roger's Plumbing to everyone who needs professional plumbing services. They are definitely number one in plumbing.

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

Terrible in not only cost but professionally negligent in quoting jobs…read more No email contact either.

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

10/10 service! I had complications with my home warranty and they were very patient while resolving…read morethe matter! left my sink clean and good as new

My kitchen sink was clogged, again. It does this every 1-2 years and the plumber puts a snake down…read moreto about the 20 foot mark and clears it. I called one plumber who couldn't come out that day. Mr. Rooter could send someone out the same day. I asked pricing on the phone and explained the situation in detail. They would not give me pricing until the tech assessed the problem. Two techs came and looked briefly, then estimated $395 for the simple repair. They kept promoting the 90 day warranty, which I did not care about. Apparently, there was a coupon, so they gave me $30 off. Later, I found a $75 dollar off coupon online. All in all, I should have rented a motorized snake for $30 from Home Depot and did the job myself. The service was prompt, adequate quality but way too expensive.

My hot water heater blew out the day before Thanksgiving…read more My warranty company gave me the run around and never got around to fixing it . I called Chad on a Wednesday evening and by Thursday afternoon he had a new one installed and running. It took him 3 hours to do what my warranty company couldn't do in 2 weeks. THANKS CHAD AND CREW YOU ARE AWESOME AND VERY RESPECTFULL !!!!

From the owner: Licensed Plumbing Contractor in the State of Michigan with over 14 years of experience in the…read moreplumbing and construction field. Knowledge of and experience in residential plumbing, commercial plumbing, as well as other water and irrigation systems.

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

We had Whitney Services out for a worsening whole-home plumbing/water-pressure issue involving…read moremultiple fixtures. During the visit, the technician discussed concerns that the water softener was causing a restriction/backup and releasing resin beads into the plumbing, with a recommendation to replace the softener and flush the plumbing lines. We were also told that flushing could potentially reveal or cause failures in affected fixtures or components because of the existing buildup. Afterward, the written service report did not document the specific findings, observed resin, worsening pressure, affected toilets/shower/faucets, or the recommended repairs that were discussed in person. We promptly asked them to correct the record, especially because the claim was being handled through our home warranty, but received no response. Instead, once the warranty claim was denied, we received a text saying the work order was complete, asking for a five-star review, and offering a discounted estimate for the non-covered work. The review request may technically be about the diagnostic visit, but the lack of follow-through, incomplete documentation, and failure to respond to a reasonable request for an accurate report are part of our experience with the company. For a serious and worsening plumbing issue, we expected clear written findings, timely communication, and a report that accurately reflected what the technician said was happening. We did not receive that.