Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

I haven't gotten a reply. I'm waiting for a call. We got a call but they couldn't get here until…read moreThursday. We had contacted another appliance repair that was more expensive . We had had prior experience and knew our appliance would be fixed with the other company. !

Terrible in not only cost but professionally negligent in quoting jobs…read more No email contact either.

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done

Memorial Day, 9:30 AM. Hubby finds we have a leak in our plumbing, it has been leaking for…read moreprobably a day. My husband shuts off the water. I proceeded looking for plumbers. I called our son in law to see if he knew of one, "DC Plumbing, they're real good!" I called and sent an email. Panicking, I looked for more emergency service plumbers. I called a total of 5, one actually answered the phone. I received a quote,, it was 10:45 now and I was quoted late afternoon early evening. I said I would call them back if I had no luck finding someone else. I checked my email and there was a response from DC Plumbing. The owner was very apologetic that he couldn't get out to our home that day, but he could come first thing the next day. At that point, it was good enough, so we waited. I am so glad we did. We saved money by not using an emergency service, and his workers were here right when he said they would be. They were in and out in roughly 10 minutes and did a wonderful job. The owner was extremely thorough, I sent pictures of the leak to help (as asked). Promptness responding as well as service by great employees! Hard to find these days for sure. I have already sent their information to a few friends. I wouldn't call anyone else. By the way, the other 24 hour service plumbers, never responded back until the next morning, except for one, I never heard from them.

I've had this company out twice and highly recommended its service. Prompt, professional,…read morereasonable charges for work done, excellent workmanship. I will soon be remodeling a bathroom and Alliance will be my choice for plumbing. Plus, Nick is a super-nice guy.

From the owner: At Alliance Plumbing, we are proud to be Kalamazoo's trusted choice for all things plumbing. Our…read moreteam of licensed, insured, and experienced professionals is committed to providing fast, reliable, and affordable plumbing solutions for homeowners and businesses alike. Whether you need a simple repair, complex installation, or 24/7 emergency service, we handle it all with precision and care. What sets us apart? Quality Workmanship—we never cut corners, using only top-grade materials and the latest tools to ensure lasting results. Transparent Pricing—we offer honest, upfront pricing with no hidden fees, so you know exactly what to expect. Customer Satisfaction is our priority—our team goes the extra mile to ensure every job is done right, leaving you with peace of mind. We offer a full range of services, including drain cleaning, water heater installation, leak detection, repiping, and more. As a locally owned business, we take pride in serving our Kalamazoo community and delivering prompt, professional service every time. Choose Alliance Plumbing for all your plumbing needs—you can count on us to get the job done right, the first time. Call us today to schedule an appointment!

Joe was able to solve a mystery water problem we had on and off for several years, quickly and with…read moregreat workmanship. Our tub overflow was not connected, so water drained down two floors to our basement. He cut an access panel and got things connected..no more leaks! TIP: he does not answer his phone, so to connect with him, send a text to the phone number and he will return your call. 269-569-2803

I have had Dependable Plumbing install 2 water heaters inside my home. Joe Kerns is a great…read moreplumber. He is punctual, professional, reasonably priced, and did a great job in my home. I would highly recommend him for any of your plumbing needs.

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

Knowledgeable, courteous and prompt service techs. Retrieved what they needed to replace a broken…read morehot water heater. It took 3 hrs. Price was reasonable. Would recommend. Mike and Joyce

We contacted Portage Plumbing to help us with inadequate pressure in our master bedroom shower. We…read morehad 3 other plumbers look at it over a 5 -6 year period, with only partial improvement. The serviceman, Luke, arrived on time. He was courteous, and put show covers on on to protect our carpeting. After assessing the problem, he replaced the cartridge and to our surprise, we had a strong shower spray again. I felt the charge was very reasonable. Should we need plumbing services again, we will call Portage Plumbing.

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

We had Whitney Services out for a worsening whole-home plumbing/water-pressure issue involving…read moremultiple fixtures. During the visit, the technician discussed concerns that the water softener was causing a restriction/backup and releasing resin beads into the plumbing, with a recommendation to replace the softener and flush the plumbing lines. We were also told that flushing could potentially reveal or cause failures in affected fixtures or components because of the existing buildup. Afterward, the written service report did not document the specific findings, observed resin, worsening pressure, affected toilets/shower/faucets, or the recommended repairs that were discussed in person. We promptly asked them to correct the record, especially because the claim was being handled through our home warranty, but received no response. Instead, once the warranty claim was denied, we received a text saying the work order was complete, asking for a five-star review, and offering a discounted estimate for the non-covered work. The review request may technically be about the diagnostic visit, but the lack of follow-through, incomplete documentation, and failure to respond to a reasonable request for an accurate report are part of our experience with the company. For a serious and worsening plumbing issue, we expected clear written findings, timely communication, and a report that accurately reflected what the technician said was happening. We did not receive that.

Hired for a gas dryer installation on May 27. The technician left the gas line loose, causing a…read moredangerous leak, and falsely claimed to have performed a safety test. Customer service has ignored all attempts to resolve this life-threatening error. Extreme lack of accountability; avoid for your safety. UPDATE (June 2026): Following this review, the manager reached out directly to address the situation. They took accountability for the technician's error and have processed a full refund. While the initial safety oversight was severe, I appreciate the management team stepping up to resolve the financial aspect quickly once notified publicly.

I have a busted pipe and active leak in my apartment. It's been days since they've looked at it and…read morestill have not provided my apartment complex with a quote. I called and the woman was very unhelpful and not sympathetic at all. They do not care about their customers and I sincerely hope my apartment contracts with another company. I would never personally hire them. Ever.