I haven't gotten a reply. I'm waiting for a call. We got a call but they couldn't get here until…read moreThursday. We had contacted another appliance repair that was more expensive . We had had prior experience and knew our appliance would be fixed with the other company. !

Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

They were the best with such fast service! They care to do a good job and I will be using them…read moreagain in my future needs!

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done

We used them for a bathroom project a few years ago, since they did a great job we called them for…read moreour hot water heater need on a Friday morning. The receptionist sympathized with me as they couldn't get to us until Monday. Which wasn't going your way work for us. She then recommended Great Lakes Plumbing which did work out. I was impressed with the cooperation between competing companies. She mentioned that they typically send each other clients when one or the other can't supply the needed services. We would highly recommend DC Plumbing as well as Great Lakes. But we'd go back to DC as a first choice. Thanks for great customer service! Mike and Joyce

I've had this company out twice and highly recommended its service. Prompt, professional,…read morereasonable charges for work done, excellent workmanship. I will soon be remodeling a bathroom and Alliance will be my choice for plumbing. Plus, Nick is a super-nice guy.

From the owner: At Alliance Plumbing, we are proud to be Kalamazoo's trusted choice for all things plumbing. Our…read moreteam of licensed, insured, and experienced professionals is committed to providing fast, reliable, and affordable plumbing solutions for homeowners and businesses alike. Whether you need a simple repair, complex installation, or 24/7 emergency service, we handle it all with precision and care. What sets us apart? Quality Workmanship—we never cut corners, using only top-grade materials and the latest tools to ensure lasting results. Transparent Pricing—we offer honest, upfront pricing with no hidden fees, so you know exactly what to expect. Customer Satisfaction is our priority—our team goes the extra mile to ensure every job is done right, leaving you with peace of mind. We offer a full range of services, including drain cleaning, water heater installation, leak detection, repiping, and more. As a locally owned business, we take pride in serving our Kalamazoo community and delivering prompt, professional service every time. Choose Alliance Plumbing for all your plumbing needs—you can count on us to get the job done right, the first time. Call us today to schedule an appointment!

Joe was able to solve a mystery water problem we had on and off for several years, quickly and with…read moregreat workmanship. Our tub overflow was not connected, so water drained down two floors to our basement. He cut an access panel and got things connected..no more leaks! TIP: he does not answer his phone, so to connect with him, send a text to the phone number and he will return your call. 269-569-2803

I have had Dependable Plumbing install 2 water heaters inside my home. Joe Kerns is a great…read moreplumber. He is punctual, professional, reasonably priced, and did a great job in my home. I would highly recommend him for any of your plumbing needs.

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

Knowledgeable, courteous and prompt service techs. Retrieved what they needed to replace a broken…read morehot water heater. It took 3 hrs. Price was reasonable. Would recommend. Mike and Joyce

I paid this guy $250 to install a new spigot on the back of my house last summer due to my old one…read morefreezing. Less than eight months later, the entire spigot broke and is hanging off of my house. I never had that happen in the 18 years I've owned the house and all I did was attach a garden hose to it. I asked the owner if he warrantees his work, and he said no. Two of my coworkers who fix plumbing issues in the park regularly, told me not only was I overcharged, but it was installed poorly with nothing supporting it inside. If you're thinking about having him out to fix a plumbing issue, I would think twice. It also took two emails to receive his two sentence response.

cannot get this company to return phone calls or even call in for an inspection on the work that…read morethey did. The project has been at a standstill for two weeks because this company refuses to call in for an inspection from the city.

Do not recommend. Called to unclog tub. They unclogged it and broke the stopper. They sent another…read moretech to fix without the correct part. They sent a third tech but this time they wanted $1200 for the part that their original tech broke. They left the broken stopper hanging by one screw.

I have a busted pipe and active leak in my apartment. It's been days since they've looked at it and…read morestill have not provided my apartment complex with a quote. I called and the woman was very unhelpful and not sympathetic at all. They do not care about their customers and I sincerely hope my apartment contracts with another company. I would never personally hire them. Ever.

I'm reviewing this as a roommate to the person who called today, Nov 14, 2025 for a clogged kitchen…read moredrain. The appointment was set for 4-6 pm. Currently its after 9 pm, still haven't received a call and still no plumber has shown up. I called after 6 and I was told that there is a slight delay and we are the next on the route. Update I called around 10pm and the tech showed up at 11 pm. The problem is fixed!