1. Summit Orthopaedic Home Care

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Lewes, DE

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Summit Orthopaedic Home Care

5.0 (1 review)
Closed • 8:30 am - 4:30 pm

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4 years ago

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Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

Beebe Healthcare

2.5(104 reviews)
2.1 mi

This is my go to place when things go wrong they get you in and they get you out. They listen to…read morewhat you say. I would recommend it to everyone.

I believe in giving credit where it is due, and I enjoy writing positive reviews when I receive…read moreexcellent service. I have previously praised Beebe's lab and other facilities, and the billing staff I have spoken with have been pleasant and courteous. That makes this experience especially disappointing. My visits with Dr. Ogechukwu Ndum in the allergy department left me feeling unheard. Although my first visit did not leave a good impression, I returned because the staff spoke highly of her and I was hoping for answers. Unfortunately, during my second visit, I felt the conversation was confrontational rather than helpful. I felt judged as though I was seeking medication when I was simply seeking help. I understand that doctors cannot provide every answer, but listening, compassion, and respectful communication should always be part of patient care. My frustration grew when I contacted patient advocacy. After numerous messages, I finally spoke with someone who promised to contact the office and get back to me. Approximately two weeks later, despite additional calls, my concern remained unresolved. This is about more than a disputed $40 charge. It is about how patients are treated and whether their concerns receive meaningful attention. I have asked Beebe's leadership to review my experience and address the lack of follow through. Patients deserve the same courtesy and accountability from physicians and patient advocates that Beebe expects from its other employees.

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Beebe Healthcare
Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

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This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

Summit Orthopaedic Home Care - physicaltherapy - Updated October 2026

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