I have been going to this practice for almost 4 years my last visit I was a horrible experience. I…read morehave since moved away and on a medical that can not be stopped cold turkey this has to be done gradually. I called last week for a refill just to get me to a new doctor in my current location I did not receive a call or prescription call in called back yesterday receptionist put another request in and I called again today and was told I needed to get with my new provider which I don't have yet because insurance had to be changed and goes into effect on 10/1. I do not recommend this practice to anyone ever.

I have been here a few times for myself and a few times for a significant other. Everyone in this…read moreoffice is outstanding. I've always gotten appointments in a reasonable amount of time usually within 24 hrs and been called back in a reasonable amount of time. They do not accept my new insurance but I still go there and pay out of pocket because it's ran so well and it's very affordable.

What a great little medical facility. You can see your family doctor, or specialists, get blood…read moredrawn and go to an urgent care all in one building. You can also just see a nurse to get blood pressure readings. And that's free. I'm sure it's free because it's a follow up from seeing the doctor. It's not overly crowded and the wait times are really reasonable. We've had nothing but excellent care from this facility and doctors.

Front desk folks need to be more personable. I know people can be a pain, but they might be feeling…read morepoorly.( I'd give them a 2.5) I was called in by my doctors nurse she is a delight, and updated me on her baby, and how she is, as she took my vitals. (She's a 5) Dr Palmer a breath of fresh air, great bedside manner knowledgeable, concerned. I highly recommend this office. They getter done!( 5+)

I have read reviews about this place that made me very hesitant of coming here and get an…read moreappointment, but my insurance is not really good and sometimes I get stuck with the places that take it. So I was having doubts about the place and being cautious, and what a great surprise I got as soon as I arrived to my appointment, everybody is so nice and cordial, I got to see my doctor very fast and let me tell you that he is the best. Dr. Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients. He is definitely one of the best doctors I have ever seen in my life. So as long as I live here in Sevierville, I'm gonna try to keep him as my doctor. Try them first before you listen to all the bad comments, I gave them a chance and I don't regret it at all, I'm actually glad that I did it.

Dr Razzak has been my primary care doctor for the last 14 years. He specializes in internal…read moremedicine. I've always been impressed by his depth of knowledge. He's also good at showing how every day changes can make a big difference over a long-term. My health has markedly improved after my all-time high weight of 270 pounds and heart attack. I'm now under 220 and doing very well and my blood pressure and blood test results show it. I highly recommend him.

Dr. Razzak concentrates on the patient and diagnosis. He works to determine the root cause of…read moreissues and treatment options that not only reduce symptoms but also eliminate cause. His treatment of my chronic conditions, that cannot be eliminated, has greatly reduced the potential impact on my overall health and possible future complications. He explains the purpose of each drug or treatment effectively and the desired outcome or purpose.

I would leave a zero review if possible. I will not go into detail because of HIPPA however this…read moredoctors office is a joke. All I will say is I complained about my experiences and was discharged/dismissed by the practice. The women at the front desk are the rudest receptionists I've ever encountered at a physician's office before and the NP Tammy. I wasn't surprised at all to see the reviews at 3 stars and the other similar one star bad reviews. You would think the patients would receive better care. I do not recommend this office at all for any reason. Update: the office manager Jenny Rad, was spoken to in order to get meds refilled and was told there was a complaint filed against them stated the office would definitely not be helping now since the complaint was filed and that she was terminating the phone call. I suggest to anyone who has a complaint or received less than par health care from this facility to call and complain to their insurance company and the medical board. These doctors sign a hypocratic oath to help their patients. However this facility does the exact opposite. I have filed a grievance and if anyone needs information on how to do that please feel free to message me. My insurance company was very upset with the way I was treated. As well as my other doctors. Your insurance company can help you find another PCP that actually does care and want the best for their patients. Also, it seems they take pride in dismissing patients.

Had doctor and visit in billion dollar hospital in Sevierville had terrible service and nearly lost…read moremy son to their bad care; and went to someone who saved him. After going to Rock Top they had discovered serious problem that my previous doctor did not. Thank God for Rocky Top Medical Center with Keith Porter and Dr. Johnson.

A doctors office whose first thing they ask for is social security number sets off red flags for me…read morebeing victim of ID theft from a drs office. Wife sprained ankle and they were only place close. Said took walk ins but got there and they wanted us to wait 3 hours to be seen 1 other person in waiting room. If you are vacationing seek out another clinic.

This Med Center is absolutely Disgusting ! The staff is so unprofessional that they are eating and…read morediscussing personal life in front of us as a patient. Dr. Barbara King wrote a Script incomplete. Which made me take a day off of work waiting for the office to open just to ask her to complete the X-ray script. The recording indicated the office opens at 8:30 on this Monday ! Still office is closed. I called several times still no answer. The prompt indicates to press one if I want to talk to someone. After pressing one I am advised it is an invalid key. The office is gross and unsanitary. A day of no pay and still no resolution to my injury !!

Courteous, professional staff who were ready to listen and assess my symptoms. I also appreciate…read morethat they were willing to refer me to the Emergency Room after realizing that my symptoms were more serious that what could be properly diagnosed at an urgent care.

Great staff and very clean establishment! Very friendly and attentive to my 4 year old while having…read moreto visit on the 2nd day of vacation! Got us in and out in a breeze! The 2 working up front, (middle aged male and lady, maybe..in her 60's?) were absolutely phenomenal! Thanks for making us feel welcomed and taking time with my daughter to make it a great visit! Highly recommended facility whether you are a local or just visiting!

Dr Gibson has been my doctor since a freshman at UT. I first needed a doctor when I aged out from…read moreMaryville Pediatric Group/Dr Raper. He was the physician I saw at Park Med Clinic. As soon as he opened his own practice, I started going there. When I hear people talk about their [bad] experiences with the primary care physician, I never hesitate to recommend they at least call Dr. Gibson's office. I never get into what insurance or if they are accepting new patients, I just know the amazing care I have received for over 30 years. Thorough would be the word I would describe my experience through the years. Anytime I have had to wait more than expected, was when I was being worked in or was just outside my appointment window. The nursing staff, front office/reception staff is always nice and friendly.

Dr Gibson is an excellent doctor and takes time to listen to and care for you. If you want a doctor…read morewhere you are in and out in 15 mins his not your man but if you want a doctor who cares and takes time to take care of you, He's the one.. His staff is also great!

If I could go lower I would...they provide a service...service,lacking GREATLY...I WOULD NEVER want…read morea person to go through what our family has, getting a member off the multiple medications he prescribed for her...that did nothing to help her...only make her dependent...a multitude of ER visits because of withdrawls...with love and family support she's slowly getting whole again...no thanks to this provider...

Poor diagnostician. It took friends to diagnose gall bladder problem. Although he reviewed meds…read moreon each visit he couldn't identify a med that was causing intolerable G.I. problems. The staff at U.T. Medical center was disgusting. When calling for an appointment the medical assistant screamed so loud in my ear she caused pain and ring in the ear so severe I had to be treated by Dr. Seals for several months. She then ranted on about Dave and his L.P.N. I have no idea who they were. When arriving to check in different medical assistant was involved in a personal conversation. I waited an extraordinarily long time before saying. "Excuse me, could someone else check me in?" About 5 minutes later the friend left. The medical assistant was so furious she leaned back in her chair and spread her legs so far apart the threads holding the crotch of her pants were stressed, she put both fists on the chair arm rests and planted her feet flat on the floor. I thought to myself, "this is getting ugly." It got worse.