I have been going to this practice for almost 4 years my last visit I was a horrible experience. I…read morehave since moved away and on a medical that can not be stopped cold turkey this has to be done gradually. I called last week for a refill just to get me to a new doctor in my current location I did not receive a call or prescription call in called back yesterday receptionist put another request in and I called again today and was told I needed to get with my new provider which I don't have yet because insurance had to be changed and goes into effect on 10/1. I do not recommend this practice to anyone ever.

I have been here a few times for myself and a few times for a significant other. Everyone in this…read moreoffice is outstanding. I've always gotten appointments in a reasonable amount of time usually within 24 hrs and been called back in a reasonable amount of time. They do not accept my new insurance but I still go there and pay out of pocket because it's ran so well and it's very affordable.

Dr Lauren Cline is wonderful Internist. She allows plenty of time to ensure that all of your…read morequestions are addressed. There is never any feeling of rush. Her nurse, B. J., is always available by phone for consultations.

Doctors Robinson-Harris, Dr. Turner and Dr. Bishop provide top notch medical care. They are very…read moreknowledgeable and listen to all your questions and concerns. Their staff is friendly and accommodating. The location is easily accessed and has plenty of parking.

What a great little medical facility. You can see your family doctor, or specialists, get blood…read moredrawn and go to an urgent care all in one building. You can also just see a nurse to get blood pressure readings. And that's free. I'm sure it's free because it's a follow up from seeing the doctor. It's not overly crowded and the wait times are really reasonable. We've had nothing but excellent care from this facility and doctors.

A doctors office whose first thing they ask for is social security number sets off red flags for me…read morebeing victim of ID theft from a drs office. Wife sprained ankle and they were only place close. Said took walk ins but got there and they wanted us to wait 3 hours to be seen 1 other person in waiting room. If you are vacationing seek out another clinic.

This Med Center is absolutely Disgusting ! The staff is so unprofessional that they are eating and…read morediscussing personal life in front of us as a patient. Dr. Barbara King wrote a Script incomplete. Which made me take a day off of work waiting for the office to open just to ask her to complete the X-ray script. The recording indicated the office opens at 8:30 on this Monday ! Still office is closed. I called several times still no answer. The prompt indicates to press one if I want to talk to someone. After pressing one I am advised it is an invalid key. The office is gross and unsanitary. A day of no pay and still no resolution to my injury !!

Thank God for Kristen Belcher! She really cares about her patients. She takes her time and asks the…read moreright questions to get you on the right path to getting your health back. Great staff as well always polite and ready to help.

I found everyone from the front staff to my p.a to be very friendly and helpful. Starting to feel…read morelike family

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

The wait time was over 50 minutes, and the little woman who took me back was rude and barely spoke…read moreEnglish. The doctor wanted me to do an allergy test, but I wasn't even there for that. Weird.

Front desk folks need to be more personable. I know people can be a pain, but they might be feeling…read morepoorly.( I'd give them a 2.5) I was called in by my doctors nurse she is a delight, and updated me on her baby, and how she is, as she took my vitals. (She's a 5) Dr Palmer a breath of fresh air, great bedside manner knowledgeable, concerned. I highly recommend this office. They getter done!( 5+)

I have read reviews about this place that made me very hesitant of coming here and get an…read moreappointment, but my insurance is not really good and sometimes I get stuck with the places that take it. So I was having doubts about the place and being cautious, and what a great surprise I got as soon as I arrived to my appointment, everybody is so nice and cordial, I got to see my doctor very fast and let me tell you that he is the best. Dr. Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients. He is definitely one of the best doctors I have ever seen in my life. So as long as I live here in Sevierville, I'm gonna try to keep him as my doctor. Try them first before you listen to all the bad comments, I gave them a chance and I don't regret it at all, I'm actually glad that I did it.