I have been going to this practice for almost 4 years my last visit I was a horrible experience. I…read morehave since moved away and on a medical that can not be stopped cold turkey this has to be done gradually. I called last week for a refill just to get me to a new doctor in my current location I did not receive a call or prescription call in called back yesterday receptionist put another request in and I called again today and was told I needed to get with my new provider which I don't have yet because insurance had to be changed and goes into effect on 10/1. I do not recommend this practice to anyone ever.

I have been here a few times for myself and a few times for a significant other. Everyone in this…read moreoffice is outstanding. I've always gotten appointments in a reasonable amount of time usually within 24 hrs and been called back in a reasonable amount of time. They do not accept my new insurance but I still go there and pay out of pocket because it's ran so well and it's very affordable.

We have been coming to Hope when it started! Love all the gals here. Mom, hubby and I come here…read more We have never been steered wrong...and they have helped mom with prescription choices to help manage side effects from Chemo and radiation. Mom bakes them Italian cookies, and feels like it's family. If you want good care please give them a try.

I wouldn't recommend. The ladies up front are nice. The one nurse is nice. It stops there. I had a…read morenurse blow my vein. Very unpleasant experience for me as I am older and struggle with blood draw anyway. The doctor got snippy with me while asking a question.

Front desk folks need to be more personable. I know people can be a pain, but they might be feeling…read morepoorly.( I'd give them a 2.5) I was called in by my doctors nurse she is a delight, and updated me on her baby, and how she is, as she took my vitals. (She's a 5) Dr Palmer a breath of fresh air, great bedside manner knowledgeable, concerned. I highly recommend this office. They getter done!( 5+)

I have read reviews about this place that made me very hesitant of coming here and get an…read moreappointment, but my insurance is not really good and sometimes I get stuck with the places that take it. So I was having doubts about the place and being cautious, and what a great surprise I got as soon as I arrived to my appointment, everybody is so nice and cordial, I got to see my doctor very fast and let me tell you that he is the best. Dr. Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients. He is definitely one of the best doctors I have ever seen in my life. So as long as I live here in Sevierville, I'm gonna try to keep him as my doctor. Try them first before you listen to all the bad comments, I gave them a chance and I don't regret it at all, I'm actually glad that I did it.

I was seen by Mrs. Matthews, a wonderful P.A. who saw me in a timley manner and was very…read moreproffesional and accurate.

I would leave a zero review if possible. I will not go into detail because of HIPPA however this…read moredoctors office is a joke. All I will say is I complained about my experiences and was discharged/dismissed by the practice. The women at the front desk are the rudest receptionists I've ever encountered at a physician's office before and the NP Tammy. I wasn't surprised at all to see the reviews at 3 stars and the other similar one star bad reviews. You would think the patients would receive better care. I do not recommend this office at all for any reason. Update: the office manager Jenny Rad, was spoken to in order to get meds refilled and was told there was a complaint filed against them stated the office would definitely not be helping now since the complaint was filed and that she was terminating the phone call. I suggest to anyone who has a complaint or received less than par health care from this facility to call and complain to their insurance company and the medical board. These doctors sign a hypocratic oath to help their patients. However this facility does the exact opposite. I have filed a grievance and if anyone needs information on how to do that please feel free to message me. My insurance company was very upset with the way I was treated. As well as my other doctors. Your insurance company can help you find another PCP that actually does care and want the best for their patients. Also, it seems they take pride in dismissing patients.

Had doctor and visit in billion dollar hospital in Sevierville had terrible service and nearly lost…read moremy son to their bad care; and went to someone who saved him. After going to Rock Top they had discovered serious problem that my previous doctor did not. Thank God for Rocky Top Medical Center with Keith Porter and Dr. Johnson.

Been seeing them for couple years and these last couple months can't get them to return a phone…read morecall and always requiring bloodwork when the type of testing is only technically once a year. Getting a little upset that I'm now gonna have to drive an hour just to see whats going on while I also am having radiation and chemo so; better office staff is a must.

From the owner: Insurance free, fee-for-service family healthcare provider where your and your families medical…read morefreedom are our top priority. We provide both adult and pediatric healthcare in a friendly safe environment.

Dr Razzak has been my primary care doctor for the last 14 years. He specializes in internal…read moremedicine. I've always been impressed by his depth of knowledge. He's also good at showing how every day changes can make a big difference over a long-term. My health has markedly improved after my all-time high weight of 270 pounds and heart attack. I'm now under 220 and doing very well and my blood pressure and blood test results show it. I highly recommend him.

Dr. Razzak concentrates on the patient and diagnosis. He works to determine the root cause of…read moreissues and treatment options that not only reduce symptoms but also eliminate cause. His treatment of my chronic conditions, that cannot be eliminated, has greatly reduced the potential impact on my overall health and possible future complications. He explains the purpose of each drug or treatment effectively and the desired outcome or purpose.