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    Summit Health

    5.0 (1 review)
    Closed Closed

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    6 months ago

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    Todd J Maltese, DO

    Todd J Maltese, DO

    4.2(12 reviews)
    4.6 mi

    The doctors are phenomenal. I have been seeing Amanda for a year after she diagnosed occipital…read moreneuralgia and she's been incredible. However the desk staff is horrendous. I recently had to call and move an appointment (after they moved a different one of mine) and they had only 2 other times available for over a month (unfortunately both of which I am at work in another state). The front desk person was argumentative and rude when I told her I was frustrated with the lack of flexibility (and just wanted it noted so doctors were aware)--especially since they had pushed my other appointment out which left me with a longer gap. She instead continued to argue with me that they weren't inflexible and had availability, it just didn't work for me. (Again 2 options in over a month isn't super flexible but that's fine, I know they are busy it was just my opinion ). When I told her I didn't want to argue I just wanted to confirm next steps and share that I was frustrated for it to be noted, she hung up.

    My new neurologist. This office is full of wonderful…read morestaff,caring and the Dr's are very thorough going over complete history with you coferringbwith other neuro to be sure to cover all needs. I am never going to another neuro. LPN Amanda is great, being treated for migraines,pinched nerves and spinal pain. My other drs said they would only be able to treat me via spinal blocks. We'll that is not true. This office is very knowledgeable of all new treatments and will help.

    Three Village Neurology

    Three Village Neurology

    4.5(2 reviews)
    2.1 mi

    The doctor is really great. I never feel rushed during my appointments. I would recommend him after…read moreseeing him a few months. The receiptionist is also a very sweet, helpful woman. I never feel like I'm imposing when I call the office. Many doctor's offices have extremely rude stuff but not this one. There is one point I'd like to bring to light - the office is stuck in the late 90s/early 2000s as far as technology and service. They don't have the capability to submit prescriptions to a pharmacy electronically which is a GIANT pain. I have to budget an extra hour to any visit in case something is prescribed in order to drive to the pharmacy, stand in line, and hand them a paper prescription. THEN I have to drive back later to pick it up because I don't have time to hang out in the pharmacy for an hour while it is filled. It feels like the 1970s to me. Every doctor I've been seeing since 2005 submits electronically and many times the order is filled within the hour for easy pick up later at my convenience. As far as I know, New York state law mandates all prescriptions must be submitted electronically (to prevent drug abuse) so I'd be interested in what exemption this office is using to get out of the mandate. Secondly, they don't seem to have the ability to accept bill payments via the internet. In 2022! They want you to mail in a piece of paper with your credit card information or call them over the phone to give them your credit card information - not very secure, convenient, or modern at all.

    A great doctor who will listen to your needs and offer you the best solution. Staff is also very…read morekind and easy to work with.

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    Summit Health - gastroenterologist - Updated May 2026

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