SUMMIT HEATH'S AMBULATORY SURGERY CENTER (ASC) REVIEW: I was scheduled for ambulatory surgery at the Berkeley Heights campus. An ambulatory surgery is a medical procedure that allows a patient to go home on the same day without an overnight hospital stay. It is also called outpatient surgery or same-day surgery. My consult prior to the procedure was virtual, and the PA who met with me was great. The consultation was clear and direct. She told me what to expect. and she ensured that I understood the risks and aftercare. The office schedulers over the phone were also great. Summit Health's Ambulatory Surgery Center is located in the Bensley Pavilion. FYI - ASC has its own patient portal for answer the pre-operative questionnaires and instructions. read more

My doctor visits are good. I'm writing to complain about the parking situation at 1 Diamond Hill Rd. I arrived at the site 20 minutes ahead of appt. in the Lawrence Building. I circled the parking lot for 15 minutes. It was worse than parking at Costco. I use a cane and had to park in Lot #9 and walk to the ENT dept. It was very difficult. What has happened to valet parking? Also, before writing I tried to contact the Public Relations Dept. Despite leaving my phone # as directed I was never called back. Very poor public relations. read more

I had a surgical procedure done with Dr. Nadiminti and he is one of the nicest, calmest and most competent doctors I have ever dealt with. I can't find enough words to describe how nice Dr. Nadiminti is. His staff is also superb! The nurses made me feel at home even though I was worried and tense about my surgery. I'm just sad he cannot be my main dermatologist since he focuses on surgery and more complex matters. I'm surprised about the negative Yelp reviews but if you check this particular doctor's review on many medical websites you'll see it's over 4.5/5. read more

Summit Health - Medical Centers Near Me - Berkeley Heights, New Jersey

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Unique center with a variety of doctors. Located in an isolated area in open land, there is plenty of parking. There are multiple buildings and entrances, so you have to know which building the doctor is located in, or you are in a giant maze with multiple floors. I stopped by to get a blood check and an EKG, preparing for surgery coming up soon. The services were great for those 2 departments. While I was there visiting a doctor, there was a dining area, so I stopped by. I was hungry, so I ordered a cheeseburger and fries. It was surprisingly good. I would return again, might do lunch again there :) And the price was reasonable, too. read more

Summit Health - Medical Centers Near Me - Berkeley Heights, New Jersey

I had foot a complete tendon rupture of my foot. I saw Dr. Stephanie Adam of the Summit Health, Florham Park, NJ, I found her to be very knowledgeable, caring and more than willing to answer all my questions. Her bed side manner is excellent. She an excellent doctor and I would recommend her as your first call, if your having foot issues! Bob S. read more

I've had terrible reaction in my eyes for over six weeks. In order, I've been to the ER, an opthalmologist, an allergist, a family doctor (she was great), a dermatologist (I was squeezed in so didn't get too much time, back to the allergist who said to see an opthalmologist. Most were nice enough, but no help, ok. Now what? Just a bunch of copays and useless expensive ointments. I'm on my own to figure this out I guess. I feel defeated. Staff at all offices were great. read more

I do recommend, Summit Health, 1865 Broadway,NYC. I highly recommend, Dr Massimo Petrera. If you need rotator cuff surgery. Look no further. He is the absolute BEST! He was so personable, thorough and caring. He explained my X-ray and MRI results to me in full detail. He explained what will o cur during surgery needed for my large rotator cuff tear on my right shoulder. I am 60 years old and had surgery October 31st of last year at NYU and it went so well. The recovery was not as painful as people had stated as well as I healed so fast. Dr. Petrera and I were both amazed. My shoulder is fully healed and solid. Summit Health office staff reminded me of all my appointments and provided me the proper information at all times. . Dr Massimo Petrera loves what he does and is very passionate about his profession. I feel so incredibly lucky to have found him. Thank you Dr Massimo Petrera!!!! I am so happy. Gina read more

If you dispute your billing you will be talking to a customer service who has no clue about billing. The answer you will get is the billing is correct with no justification because someone else made the decision If you ask to talk that person who made the decision you cannot do that. If you ask for a supervisor, the answer he will call you back which he does not call back. You send an email to dispute billing, they dont respond to it. Lastly they will threaten you with collectio agency if you dont pay di a puted bill. Stay away from them. read more

They saved my life three times with early diagnosis of lung and breast cancer. Follow up care has been exceptional.

It's taken me some time to post this review, but feel it necessary to prevent others from experiencing substandard care. I was a patient of Summit Medical Center when it was actually located in Summit, NJ. I started with their endocrinology department, and was a patient there for a total of 12+ years. However, the larger Summit became, the worse their patient engagement, patient services and patient care became. Specifically, Endo physicians spent less time, didn't encourage better care, became rude and displayed conduct unbecoming and unprofessional for an MD! Shortly after this was displayed, I left the practice and found better Endo services at Huntington and was happy for my switch. I would NOT recommend Summit Health for Endocrinology care! read more

I am a physician and will never refer to any Summit Health specialists again. Not because there aren't good, competent physicians, but because of the Summit Health central scheduling and billing. It's a disaster. I waited over 10 minutes even after choosing the phone tree option for doctors/hospitals. Unacceptable. Money above all. read more

Affiliation/purchase of NJ Urology: Doctor didn't call back for weeks until I used another medical team....saying he wasn't experienced handling large kidney stones all the while I called off hours, spoke to other doctors, receptionists, and the nurse. Shocking way to treat a patient. My mother is doing wonderfully despite other issues. Were they thinking she couldn't make it ? Another doctor from another medical team had confidence & expertise. Tell the patient's family right away, rather so we don't have loyalty to a medical group who doesn't deserve it nor on being on any medical team. I tried calling Summit Health about this but no one answers the phone (2-3 times)! read more

Run, don't walk. 10 DAYS to maybe get results of a PSA test. I am leaving this group and putting my health in the hands of people that care. I have had nothing but issues with this Summit. read more

Negative 5 stars for the SUMMIT HEALTH-CITY MD billing department. Incompetence on full display when it comes to interacting with anyone in the billing department. This department must be where you result to when you cannot find any other job because you lack common sense or the basic skill of being able to form a complete sentence. Good luck to anyone needing to have a billing matter resolved! read more

You cannot call any doctors office. If you want results just drive to the office. My son needed forms filled out for school and they lost them. I had to give them to the again. 6 months later he needs forms filled out again. I have called them 3 times in the past week and still have not gotten a call back even after they sent the message as urgent. I drove the office and there were signs that they closed the practice and my son's doctor left this group. Gee I wonder why.... I had to find another doctor at my sons school and will have to pay for another physical out of pocket since the insurance only allows 1 per year. I have had the worst experience and am very frustrated. Maybe this is how they get more patients because they made me feel like I was going to have a nervous breakdown. THEY SUCK!!!! read more

The doctors are fantastic. The problem is their billing. I pay every time I go to my appointment. I have all my receipts and proof they have withdrawn money from my account. They keep sending me texto pay my. Bill. I called the billing department of Summit Health nothing is resolved. My complaint is with billing only. read more

Worst doctors imaginable. Piss poor quality of care. Had a virtual appointment two weeks that I needed two antibiotics from I told the DR bc the last virtual I had my meds showed up a week later from a pharmacy in fucking Queens I'm all the way up in Westchester in rye, I asked the DR on the phone before hanging up send this to the beach pharmacy bc I don't know why my meds are showing up a week later from Queens. TWO WEEKS LATER my meds just show up from the same pharmacy. WTF is going on with this place I hear all these Drs are leaving, my aunt was a head surgeon at West med before summit bought them for years and back before summit took over I didn't have to beg Drs and jump thru hoops to get testing done or any good quality of care. read more

If there was an opportunity to give zero stars, I most certainly would. to start, Dr Pein has to be the most non-collaborative clinician I have encountered yet. as if scheduling an appointment for simple allergy shots wasn't already challenging, They don't make opportunities for flexible scheduling. For example, during the week, many of the appointments available are during school hours for pediatric patients. When doing these on a weekly basis, a parent cant justify pulling their child out of school every week at 2pm. Then Dr Pein accuses us of not prioritizing the shots. The front office staff is hit or miss. Just about every other week, you may encounter someone who simply can't be bothered to look away from their iPhone. On the contrary, the nurses administering the shots are the kindest, most engaging clinicians we have encountered. Just be mindful. If you're looking for a holistic positive experience, this is not it. Many friends in the area have left the practice because of the negative experiences. The problem is how convenient the location is. read more

Worst experience. Zero customer service or concern for patients. Impossible to reach Dr's office with questions or to obtain routine lab results. Tried over a dozen times to sign up on patient portal and every time I was notified the code Summit Health sent me, which I copied and pasted, was invalid! The doctor I saw in primary care was average and the tech who drew blood was wearing filthy sneakers and handled medical equipment without gloves. This was an entirely exasperating experience and I will never go back. If and when I am finally able to get the lab results, I am not confident I can trust this facility's diagnosis if anything other than normal. This is private equity "medicine". Beware. read more

I would give zero stars if I could. I had a horrible experience with the billing office. I was quoted a price for the service over the phone, but after the procedure, the amount billed was more than double what I was told. Because the balance was higher than expected, the office advised that I had 18 months to pay the bill. Despite making consistent monthly payments, my account was sent to collections before 12 months had passed. I did not receive any updated statements by mail or email, nor did I receive any phone calls regarding an outstanding balance. The first notification I received was a call from a collection agency. I contacted Summit Medical's billing office for clarification, but they were unable to provide any help or explanation. read more

This place has turned into a money-hungry assembly line of "doctors" who are mediocre at best, and inept (and dangerous) at worst. Three times my PCP has given me completely WRONG information. Now, they don't return messages or calls. I am going outside this pathetic institution to find doctors who actually know what they are doing, and who care more about their patients than their corporate bottom line. read more

I've been going to my primary care physician for over 20 years and when he went to Summit Medical that was the end. Forget the fact that the nurses refused to refill simple medications that you've been taking for years unless you come in every 2 months, but when I called about a urinary tract infection and wanted to get medication the the office told me my position was on vacation and would not pass me to the other doctor because he didn't know me. I'm about to look for another doctor but I assure you will never be within Summit Medical group. read more

I recently had a full hip replacement in December 2025. Dr Werner and his team in orthopedics were fantastic. From the moment I walked into his office I felt confident with his capabilities. The staff was helpful, friendly and knowledgeable. They are respectful to your time and are incredibly prompt when you have an appointment. The procedure and recovery was quick and relatively painless. Thank you for your help. read more

This review is not about the doctors who maybe good but the organization is horrible.. Stay away. The only person that answers the phone in their offices is the billing department. you leave messages and no one returns calls even if it was from another doctor. I've left messages for days with no return call. They are all about the money and not the clients read more

If I could give this place a 0, I would. I drove 50 mins from Brooklyn to the 310 Merrick Road address after a 12.5 hrs over night shift. I arrived 15 mins late for my appointment and I was the only person in the waiting area. I was told by the front desk person that I will stay and give further information if I can still get to see the doctor, but if I can't see the doctor I will just go somewhere else. After about 5 mins she stated that the doctor will be able to see me And asked for my insurance and ID. Then 5 mins later she stated that she made a mistake and read the message wrong, she is still waiting to see if the doctor will see me. Her default was, "I am human." But you can't read a message properly? It is either yes or no! I find that to be very dishonest! read more

They are awful with over billing I have gone there twice and both times had to pay unreasonable costs. I switched to a different facility Hunterdon Medical and my Medicare and Aetna supplemental pays for all. Their is no one that helps when you have questions. Just a call center. Do not use this group!!!!!!! read more

I went in for a simple wellness visit and walked away with almost a $300 bill in co pays. After hours and hours of back and forth with insurance and their billing department, I come to find out that if you say anything other than "I feel fine and everything is completely normal" they will double code the visit. I didn't even see a doctor. They are extremely sneaky and conniving and will squeeze every penny out of you, they live in the grey area of law and ethics. THIS IS NOT A MEDICAL OFFICE, ITS A CORPORATION. read more

recently had a procedure with Dr.Bose and her team Lauren ,Annabelle , MariaI I have never had better care in any other medical facility. Dr. Bose is outstanding Dr her empathy and care is exceptional. Having been a medical social worker for many years and worked in many hospitals. I must say this team . Was the best care i've ever experienced thank you read more

The doctors are good, but the ability to reach your doctor's office is terrible. To do a simple task like change an appointment date, I was connected multiple times to a different country. And they couldn't help. The office number was never answered. I left 4 messages. The people who are clearly not in the US asked about 15 questions. Then said they couldn't cancel unless I provided a lot of personal info. Horrible. This is a doctor's office, not a credit card dispute. What happened to quality of care????​ read more

Saw a doctor on January 9, 2026. Went for blood work and xray the same day. Saw the blood work results posted over the next couple of days. Never heard from the doctors office on what the results mean. I then sent an message via the portal after about two weeks. Only today, Feb 19th did a RN from the doctors finally call me. Six weeks after my appointment! Was told I slipped through the cracks.... All the money I paid, even after insurance. Horrible experience. Would not recommend Summit Health at Berkeley Heights, NJ. read more

They just keep sending you to a new physician in their group. "Sorry, I don't handle that." "I'm not allowed to do that." "Oh, you have to see this specialist first and then do a follow up with them. Then you move on to the next specialist...with another follow up.. "it'll be four-six months before they have a spot open." "sorry I can't connect you to the office to talk to someone, but you can tell me and I'll pass the message along." "So we have to wrap this up now, I have another patient." -but I literally only spoke to you for 90 seconds?? If you need real care, I wouldn't recommend you come here. But if it's simple care, like the flu, or something routine, you're hopefully fine. There are some great physicians, but many don't stick around for long. -its nice that they have a patient portal to see results or pay a bill. I don't know if what I was told is true, but I med schools should stop telling doctors to be employees. read more

The reviews on here are all over the place. Some are about doctors and their hours, some are about the billing dept. Overall, I think this is a great organization and there has been considerable effort put into improving the billing, the ability to make appts and other issues that the group had several years ago. My family has had some issues with doctors and so we changed to someone else. We go to numerous doctors within the practice and have found our core of doctors within the group. The office staff is not great and that goes for most of the offices, but that seems to have improved some and depends on the individual provider. Some of the communication issues come from the doctors themselves and those can also be solved by changing providers. I would hate for someone to see the rating and not go to a doctor at this practice and lose out on some great care. read more

As they have many doctors, each one is different. The administration (phone prompts, portal, call backs, billing), including many of the office staff is really lame however, and only getting worse read more

we dropped off forms to have them signed two weeks in advance. Got them back at the last minute. Dropped off forms to have them signed one week in advance. Again, got them back at the last minute. They literally just have to stamp it. I don't understand why it takes several visits and phone calls to have something that takes five minutes. Look at the chart. Stamp the form. It's not rocket science people. Please do better. read more

I've been a patient at SMG for about 17 years. Mostly Berkeley Heights. I never had a complaint. Dr. Lunenfeld & Dr. Kothavale are wonderful as are their staffs. read more

I've been bombarded with calls and texts messages for someone else. I don't have any affiliation with summit health. I've blocked the number but they have other numbers texting me. I called and spoke with someone to please have me removed from their call list. They wanted my full name, date of birth, etc...i said you don't need any of that information because I'm not a patient. She continued to say that it's the only way they can access my health records. Um what????, I just said I'm not a patient, I don't use anything from summit health. She still wanted my information. And then she wanted me to give her my number, and I said come on it's 2025 you're going to tell me you don't have called ID? This went on for a while. Just a few minutes ago, I received another call from summit health, asking for someone who I don't know. I said they have the wrong number and please remove me from the calling list. This is why I decided to leave this review. Since I'm going to keep getting harassed, I might as well leave a review until they can get their sh-- straight. read more

The call center makes it impossible to communicate with your care team. I am all for doctors and other caretakers having a life separate from their patients, but at least provide me with an office phone number that I can call and leave a voicemail at with concerns about appointment scheduling. I have needed to wait for 20-30 minutes to simply cancel an appointment because (1) the online summit portal is faulty and (2) I get sent to a digital answering machine, then the call center, THEN finally get connected to my actual office to speak with the secretary. Nothing against the doctors. Everything against how lazily this organization runs things. Coming from someone who works in the medical field. read more

Avoid this place at all costs. I have never received such poor healthcare. Waited over 2 hours for my scheduled appointment.

In my personal experience, Summit Health always runs on time. Unlike other large providers nearby. read more

What has happened to this organization? It used to be that Summit Medical Group was the best and now it is among the worst. I was on hold with the billing department for 10 minutes when it told me that the wait was NINETY-SIX MINUTES!!!! 96 minutes????!!!!! Hey, Summit Health, you claim to be among the very best so you demand premium pricing from our payers, which translates into high prices for us patients. Here's an idea .... use some of that extra money to hire people to answer the phone and resolve billing questions. read more