Yes, it is true that this issue has been resolved. Thank you. I just wish it did not take 17…read moremonths.

The worst business I've ever been to. The main reason was the receptionist. Very very rude,…read morewouldn't acknowledge me for 20 mins, just very snarky!

A botched wisdom tooth removal caused permanent nerve damage. I had to invest in a red-light…read moretherapy device ($600) just to get any improvement. After multiple follow ups, days off of work for appointments, investment in the therapy device and not to mention the distress this caused me, Dr. Puffer wouldn't even consider waiving his portion of the bill (after insurance $494). I guess he needs the money more than I do? Now I'm left with seeing a nerve specialist to repair the damage. I can't speak to the entire practice, but I definitely don't recommend Dr. Puffer. This is just a small portion of the issues I had with this provider. Overall, very poor care from this place.

Billing is lacking. I have had two daughters have wisdom teeth removal done @ Northern Oral. I…read morehave had to spend my own time with insurance with claims because of being medical and dental. My daughter had her surgery in June. Claim hadn't gone through. I called Northern Oral and was told they submitted it the day of surgery. We haven't seen anything until recently and found out it was only medical that was submitted. They only now just submitted dental because insurance denied the claims. Here's what I don't understand. All that Northern Oral does is this daily and still don't know how to submit claims to both medical and dental. They want payment the day of but yet both times we over pay and have to wait months for credit. On top of that, I have to call my insurance and figure things out. To me that's not great, or even good, service.

This is completely ridiculous, I called seeing if they were accepting new patients and the woman…read moretold me yes and to have my dentist send over Xrays I did so and now the same woman is telling me they won't accept me because I don't know anyone that goes there. Not to mention she was rude, her name is deserae.

From the owner: Dr. George M. Balach, D.D.S., of the Balach Dental Office, conveniently located on Grand Avenue in…read moreWest Duluth, offers complete dental services for people of all ages. We always welcome new patients, have flexible hours, and our caring staff will help your family feel comfortable and at home in our office. Some of the dental services that we offer include: Teeth cleaning Preventative care Dental fillings & bonding Dental extractions Tooth straightening Braces Gum surgery Call for an appointment today!

I called Piedmont Dental in Duluth to establish care for myself, my husband, and my daughter, and…read morethe experience was very disappointing. From the start of the call, the woman I spoke with had a rude and dismissive tone. When I asked if they were accepting new patients, she immediately focused on insurance and stated that they don't accept many plans and that many are out of network. When I shared our insurance information, she told me I needed to check with my insurance company. I explained that my husband had already confirmed they are in-network, but her tone became even more rude after that. She asked what we were looking for, and I explained that I'm currently having tooth pain and that we were also looking to establish routine care for my husband and daughter starting with cleanings. Throughout the conversation, she acted irritated and uninterested, as if she didn't want to be on the phone. She eventually stated that they are not scheduling new patients until August or September. Considering it is currently January, being told that cleanings and establishing care would be 7 months out was surprising. While availability is one thing, the lack of professionalism and poor communication made the experience even more frustrating. Overall, the interaction made it feel like new patients are not welcome. First impressions matter, and unfortunately, this one was not a good one.

I love Piedmont Dental. Dr Nash has been great and the Hygienist's are gentle and have done a…read morewonderful job. The office staff are also friendly and helpful. Thanks.