Hi all: We've used Ron a few times. In each case, he was rude, obnoxious and appeared to overcharged us. Recently, I thought I had a water back up. I emphasized that it was not something that required action immediately, but fairly promptly. I called him at 4pm, which he said was "emergency" but didn't explain the ramifications of that, however I used some common sense to determine that he was looking for an excuse to charge us time and a half. We made an appointment the next morning even though I asked repeatedly for a pm time because I was going to run errands. He agreed, but then informed me that he was going to come in the morning. No problem, I decided to roll with it to get along and not seem fussy. He asked me a question about about whether we were on sewer vs septic. However, the first question he should have asked (I'm surmising as a novice here) is that, given the back up was in the shower, to check whether the shower drain cover was completely open. As a novice, it is difficult to know whether it is completely open or closed vs the older ones which used to go up and down rather twist. Rookie mistake, but most of us are rookies. I promptly called Ron to explain everything was ok, and identified the problem. In a tremulous voice, he admonished me that we'd have to "look for another plumber." A little harsh I thought, but that's totally his prerogative. What wasn't ok was that the next day, Ron left an unhinged message on my phone reiterating that he would never service this property ever again. That prompted me to write this review. In sum, in this reviewer's opinion Ron has a long history displaying inappropriate, intemperate behavior. This case not only reinforced that but he took it to another level. I even thought about filing a non-emergency police report because he sounded more than just upset. Significantly, when interacting with Ron, acting with decorum, deference, and being polite does not prevent or ameliorate his behavior. read more

Had appoinment for 9:00 am. Then he changed to 8:30. I agreed. He called at 8:00 telling me he couldn't get there until 10:30-11:00 because of medical appointment on the scheduled day. Called back at 9:15 saying he was ready and showed up at 10:00... Came in, immediately asked to use MY bathroom and left the seat up. He did NOTHING and gave me bill for $214.00. He actually told me his "time was valuable ". He also went up my stairs with no shoe covers on his dirty feet DO NOT HIRE, CREEP. read more

Ron did a great job! I would highly recommend using him for any plumbing needs. I called him at 6pm because I had to shut off the water to my house pipe was broken. He came the next day by 10:30am and did a great job repairing everything. His pricing was very fair. Anyone looking for a local plumber would enjoy working with him. read more

Ron is the best. We have had him taking care of our plumbing needs for four years now. He always responses quickly to our calls and fixes the problem in a timely manner. He doesn't try up sell us and his rates are reasonable. read more

Same as other reviews. Ron was irritable and short with us. He did not resolve issue or even offer a suggestion. Changed price on me. Quoted an exorbitant amount. Said he would have to come back to do job. Clearly a pattern with him. Feel like we got scammed. He was recommended by someone. I told them not to recommend him again. read more

We had a poor experience with Summers plumbing today. Ron arrived in the morning to help resolve some plumbing issues we had. The moment he arrived Ron was dismissive and very abrasive. He worked for 2 hours and 45 minutes and then announced he had to leave and come back to finish the job but before he left he demanded that we pay him $600. He returned an hour later to finish the job, which at that time I asked if he could give me an estimated cost for completion. He said it would be over a $1000 or more. This was not a big job to complete so when I asked him why he's charging me so much he became angry and disgruntle. He left without completing the work and I am now out $600 with unfinished plumbing work. I've never met a plumber that makes more then $250 an hour. This company lacks integrity so beware! read more

My kitchen sink leaked late on a Friday night. In a panic, I called Summers Plumbing. Ron answered the phone and was in my condo by 8:30 Saturday morning. He replaced a cracked garbage disposal. It was a wonderful experience. Thank you Ron! -Pam F. Naples read more

Our water heater went out on a Saturday afternoon yesterday. Certainly did not want to face the possibility of no hot water throughout the rest of the weekend. Called Ron at Summers Plumbing as per a recommendation from a friend. Reached Ron right before 5 p.m. as he was finishing up a job. He was out at the house within 2 hours and he fixed the faulty hot water heater by 8pm. I was so appreciative for the quick service. He was also very courteous and informative and explained the problem thoroughly. Will be calling Ron for future plumbing needs. read more

Wow! Finally a courteous plumber who actually takes pride in his work and knows what he is doing. I can't recommend them enough, great service with a knowledge of plumbing that comes from experience. If you want it done right he is the man. read more

Called for repair of nonfunctional shower faucets. Talked directly to Ron who came out within an hour. Very courteous and polite. He was able to fix the faucets that 2 plumbers had not been able to fix despite multiple visits in a few hours. Left the site clean. Great job and will use his services again. read more

Let me tell you a little bit about our experience with Ron. We needed some help after a pipe burst bursts in the ground. Mind you this be a Saturday and understand it is not normal business hours. He agreed to come out to come and fix our pipe while we cleared the ground outside for him to fix this. All he did was tell us that it is not part of our main water system and only our irrigation system of which he then told us it will be $230 for less then 5 minutes of his time after I, myself, turned the pump back on for our reverse osmosis system we have water again. He never offered to fix our problem of the leak of the irrigation system even though that was why he was hired. I then asked him why he wouldn't be fixing our system today and charging us the money hes charging and he responded "because you don't own me". Extremely rude and became disrespectful and would never recommend him. For Ron when you see this you need to learn how to treat customers and stop ripping people off. I would have been happy to pay the $500 for you to actually fix the problem but then tell me I need to have you come back and it will be another service charge. Get lost man I hope you and your company fail. *Response to owner after he reviewed and commented on google* This is not the discussion we had and sent you pictures of what we needed fixed. When you decided to charge us for literally doing nothing is when I asked you when you could come back and fix what we asked you to fix and you got an attitude with a customer. Your unprofessional, period. I work in customer service and your just a bad company. You were also told to leave my property. At the end of the day, you didnt even fully assess the situation and the well pressurized water past the valve of the shutoff for the irrigation system and continued to flood throughout the night and had to turn the well off in the morning. This probably wasted thousands of gallons of water and threatened our well to potentially running dry. If you were professional, I wouldn't have had a problem paying you but clearly by the description of this that was not the case. She paid you anyways of which you literally have no problem taking her money. We don't appreciate the voicemail and my review will stand unless you want to refund her. Do not contact us again or I will file a complaint with the police department next read more

Ron did a great job! He was quick and efficient! Needed a toilet replaced and he did it the Saturday after Christmas. Answered the phone and was there less than 2 hours later. read more

Was charged a 75.00 troubleshooting (bull shit) In addition to a 69.00 service fee Did not feel like he was a honest person at all. He new what was wrong before he got to my place and could have called and told me what to check but he wanted to make fast easy money. Would not recommend this guy. Especially someone elderly. He would take advantage to make a buck. read more

I'm writing this to recommend and thank Ron Summers of Summers Plumbing Service for doing a prompt, very professional and thorough service to repair and install everything related to plumbing in my home in June 2018. Even though he was overwhelmed with work due to the extreme devastation caused by hurricane Irma, he still was able to work with us so we could return to our home with our handicapped sister. I would highly recommend Mr. Summers for any plumbing work you need, and rest assured it will be done right and with an eye to great quality. read more

Within two hours of my call about a leaking water heater, Ron, Summers Plumbing owner arrived at my home. He had the replacement water heater already in his truck and promptly went to work. Ron is competent, professional, courteous, and very pleasant to work with. His price was fair and he did an excellent job. I highly recommend Summers Plumbing. read more

Quoted me a price to change out a leaking water heater, then the morning of the job he sent me a text telling me he changed the model for one of lesser size and quality, but the price was going to be the same. According to his website he's been doing this 35 years, but I'm supposed to believe he didn't know the unit he quoted me was all of the sudden special order and twice the price! He then gave me attitude when I expressed my displeasure with the situation and asked to reschedule so I could measure for other units fitment. He then had the nerve to tell me he wouldn't even do the job at all unless I accepted his shady bait and switch today acting like he was doing me a favor. Hard pass, leaky water heater or not I'm not going to let a con man take advantage of me. Avoid his business and don't be fooled by bait and switch con man Ron. read more

Our kitchen sink was backing up on Friday night and Saturday morning. We had guests in town and couldn't get through the weekend without the sink working properly. Contacted several other plumbing companies and received an answering machine with a message that they are closed on Saturdays and call again during business hours. When I called Ron, he answered right away and was at our home within a couple of hours after he finished another job. He was able to clear the clog with his machine and offered a possible diagnosis and advice. We appreciate Ron's professionalism and availability! read more

Very knowledgeable and prompt to respond to my service request. But in my opinion charged way too much ($734 for 2 hours) to water jet a clog in my waste line. Five stars for service, one star for pricing. read more

I should have written this a week ago but, I was ill and then I forgot. A week a half ago, on Friday night, water was coming up near the meter. Water company came out said leak was on my side of the meter, I'd have to repair it myself. We shut the water off. On Saturday morning, I called Summers Plumbing and spoke with Ron. Explained the situation; he said he'd had one call ahead of me, he'd be here in approximately 2 hours. He arrived in an hour and a half. He fixed the leak in a half an hour. His price was fair, especially for a weekend call. This morning my neighbor rang my doorbell at 7:30, water coming up from meter box. We dug it up, it was coming another area closer to the meter. I called Ron, he was here in half an hour. He repaired it in half an hour. Again, his price was reasonable. I highly recommend him if you have a problem. He is polite, very reasonable with his pricing and he does a great job. Thank you Ron. read more

Summers Plumbing was recommended on my neighborhood community board. I called in the morning and Ron arrived the same day. Quickly identified my problem (bad toilet flap) and fixed the issue. Polite, knowledgable and professional. read more

Thank you Ron Summers! Called Summers Plumbing after a recommendation was given by a friend. Ron said I can be there around 11am! I was like, today????? Sure enough as stated, Ron was here to do the job! Clean, neat, quick and a heck of a nice guy! read more

I called Summers Plumbing at random and it must have been my lucky day. Usually you call a plumbing company and get sent an employee with little experience. With Summers Plumbing you get the owner Ron. Ron is a master plumber with decades of high level experience in both residential and commercial plumbing. I would venture to say that there is little that he has not dealt with numerous times in his work history. I called because the pipes in the wall behind my toilet started to rattle and make a loud noise whenever you flushed. Ron not only sounded confident on the phone that he could handle it but was able to come out the same day. He came dealt with the issue and I even had him change out the master valve outside the house while he was here. He exceeds expectations with his craftsmanship and comes in at a reasonable cost. He will be my go to guy as long as I am in Southwest Florida! read more