Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

We just had our first service by Paragon Pest Control, having switched from a national brand we…read morehave used for more than 20 years. Paragon is in a league of its own. From the person that took our intake, Terry, until the time of the service, the communication has been polite, thorough, and useful. There were no hard sell tactics. I now know why. There is no need. Shaquille J was the professional that did our pest control work for us today. I think that the best thing I could say about him is that I would be proud were I his father (my kids are his age). In his work, he was thorough and knowledgeable. He even went out of his way to get behind things I had inadvertently placed in the way. As a person, he is special. He is exceedingly polite and well spoken. He listens very well. I also appreciated his patience. My wife and I basically told him the same story about our concerns without knowing he had been told by the other. He politely listened, asked appropriate questions, was appreciative of the info, and did not let on that the conversation was a rerun (though, admittedly, my wife's was more detail rich). I am grateful for the professionalism and kindness shown by the employees of this company. That speaks well of owner/management also as it is clearly a culture that values good work and customer service. I was a little reluctant to change services because we liked our previous company's technician. We were not fond of the business side of that national company, but sometimes 'the Devil you know is better than the Devil you don't." In this instance, that maxim does not hold. I am so delighted we finally made the switch of companies for pest control. I encourage you to give Paragon Pest Control a call if you anything less than delighted by your current service. Thank you Paragon Team.

Excellent experience... very prompt, communication, timelines, lots of attention and detail on…read moresite and letting us know what was being done. Christopher is very good.

Quick, professional service. Safe Pro set up an appointment for an estimate and arrived right on…read moretime. They were thorough with explaining options for current concerns and preventative measures for future. I appreciated that the male representative did not mansplain to me nor treat me differently because I am a woman. Would recommend.

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Keith is THE BEST!…read more I had a number of providers come out to give me quotes on what I believed to be a mouse problem in my house. One tried to oversell me, another barely even looked at my house before giving me a quote, but Keith was fantastic and straightforward with me! He gave me a fair quote and went above and beyond to help me understand how to best protect my home against pests. I will be a lifelong Simply Safe customer because of his awesome attitude and great customer service! Thanks!

Seriously the best! I love how quick and reliable they are and always ready whenever I need them!read more

This company is outstanding. Super prompt with communication, super helpful & accommodating. Joe…read morecame out the next day and assessed my situation and had someone back out there the same day to fix it. I didn't feel like he was taking advantage of me and was genuinely helpful, professional, and reasonably priced. I highly recommend this company for your pest needs.

One of the nicest individuals me and my wife have met. Cleared our attic of rats and done at an…read moreaffordable price

So far my experience with Unique Pest Control has been 10 stars…read more Brandon was my service rep, did a great job, great customer service and was super knowledgeable.

This company came out and did a complete treatment of our entire house and backyard. They also…read moreoffered us a guarantee and a follow up respray, which they came back and did about two weeks later. About a week after the initial treatment, we noticed there were no more fleas. They were completely gone, and honestly, it felt like we had our life back! I would highly recommend this company over any other company, including the big-name brands. Eric, who I believe is the owner, personally stayed in touch with us, gave us recommendations, followed up with us, and genuinely seemed to care about our situation. He even made sure not to enter certain areas during treatment times. You can tell this company actually cares about their customers and the results they provide. Five-star review without a doubt. Thank you again for giving us our home back!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Quick friendly. Product works well. Have seen very few if any mosquitoes since we started using…read moreHaven.

Keiver and Luis did a great job performing a rodent exclusion and insect treatment. They were very…read morepleasant, worked diligently despite the hot weather, were thorough, and always stopped to answer all of my questions and concerns in detail.

I have used this company for the past 2 years. They started out amazing. Since they have grown,…read morethey send sub-par techs to spray. They were here today for the quarterly service; I asked the tech to be sure to keep the spray clear of my windows, which he did not pay attention to the details, there is spray all over my windows. The tech did not spray in the garage; when I asked if he needed me to put the garage door up, he told me "that's not necessary". When calling the office, you are greeted with a very rude, and uncooperative person (Gracie). She is not interested is assisted with any form of customer service, whatsoever. I am sad to say, I would not recommend this company unless you are OK with getting a service which is only half done.

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

Have been using all safe for years and they always go above and beyond. Recently…read more Brendan serviced our yard for ants and they came out right away Great service !