Very honest no pressure. The new Jetta is amazing! Will look forward to doing business in the…read morefuture.

super great service! very honest business. I thought I was going to pay the original estimate of…read moreover 2000 but they reduced the price to 1400 in the end. they gave me shuttle services that day while I waited to get my car back, and every one I dealt with was very friendly helpful and professional. I'll definitely come back to them!!! if I could give more than 5 stars I would! Kate

They completed a motor and turbo replacement on our Audi, absolutely the best customer service and…read morequality of work was top shelf. Will be back!

You don't have to go the dealer…read more.. Franco's Auto Service has been in Kamloops for, well, as long as i can remember and arguably the most respected independent auto service business in Kamloops. Franco's unofficially specializes in the higher end European and Japanese vehicles but don't worry he will work on your POS as well :P Franco is one of those old school European trades people, he takes his craft and reputation VERY seriously. An ex-Ferrari race mechanic (yea, no kidding!); although, he has long since stopped turning wrenches himself and has focused on running his business. I understand that Franco expects the same pride in their craft of his technicians as he has, thus they are among the best in Kamloops. Francos' boasts very clean, bright and organized facility... I don't think eating off the floor would be recommended, but you probably could, safely. A full service shop, from oil changes in your Ford Focus to replacing the transmission in your 5 series BMW, at rates that are better than the dealer. Aside to the service, Franco does deal in used vehicles to a minor degree (usually 1/2 dozen vehicles at a time), offering mostly VW and Honda. These cars are generally in very good shape, thus not cheap used, but quality used.

Scam. They sold me…read more& my ex a lemon. We were interested in one car but they pushed this other car on us. A few weeks later we dumped $2700 into fixing all the issues with this car. AB refused to acknowledge or accept any responsibility for the piece of crap car they sold us. They accused us of being to hard on the car. The only way we would've caused that much damage that quickly was if we were riding on a dirt bike track with it. Struts were shot, suspension was shot, traction control was shot, ABS was shot & brakes were almost metal on metal. They also made promises they never kept. When we called them on their promises they denied ever making them. I will never deal with or recommend this company to anyone.

I've bought three cars from AB since 2008. One of them had the engine seize up (known design flaw…read morein Chrysler engines) ten days out of warranty, they could have told me to go pound salt, but they chipped in $600 towards the repair. Not many used car dealers would do that. The last one I bought, they threw in a set of winter tires that came with the car that they could have just held on to and sold. Friendly, professional and great guys to deal with.

I have a 2005 Chevy Cavalier I have been getting help from them for repairs 2017 for tranny repairs…read morerear end repairs brake repairs and they can't get it right with the repairs they even brought in a guy form Kelowna who said he has 35 years experience and he didn't get it right there is about 6 other chevy Cavaliers form Lumby to Armstrong who has been having trouble the chevy dealership some even went to Kelowna to see if they can help them but it feels like the owner made us feel like idiots and he doesn't care about his customers his employees don't give a shit neither

From the owner: Bannister GM Vernon sells TIRES at COST! We also provide no-appointment, all-makes oil changes,…read morein-house tire balancing, and a full selection of winter and summer tires. Plus, we have a huge inventory of new and pre-owned vehicles, ensuring you find the perfect car or truck!

There is no part of my experience with Butler that I was not happy with…read more Great people to deal with. Glen

Had an excellent experience buying our first Travel Trailer at Butler Auto & RV Centre. I can't…read moresay enough wonderful things about all the people who served us, especially our Sales Rep Brent and the 'finance guy', who went above and beyond to get us our trailer on a very quick turn-around. Also a shout out to the tech team for taking such good care of us. A big thank- you to everyone! We are very satisfied. We looked for quite awhile for a Trailer that met our needs. We wanted to buy locally to support our local businesses so we were happy when we finally found what we wanted at Butler. I highly recommend Butler Auto and RV.

I bought a used car here and it was hands down the best car buying experience ever!…read moreI should start off by saying that typically car buying is my least favorite activity ever! I've purchased 4 previous vehicles and this was just the best experience. I normally always have my mom or dad with me when I purchase a car but due to the pandemic I was unable to have them with me. So I was pretty stressed about having to buy a car alone. After shopping around, I came into the dealership and was just treated with so much kindness and respect. Just my luck I went to a family run dealership!? So fortunate! They helped me find exactly what I wanted and most importantly within my budget. I can't rave about this dealership enough! Do yourself a favor do your car shopping here!!

I bought a new car here several years ago and they have always been professional and helpful with…read moreany problems I have had. They even lent me a new truck as a loaner and did everything possible to keep us as customers. Service guys are great and so is the new Manager Warren!

Very disappointing experience. I felt I was given inaccurate information, pushed into unnecessary…read morework, and treated in a condescending manner. As a woman, I did not feel respected or taken seriously. Poor transparency, high costs, and disappointing customer service overall.

Do not buy cars from Kamloops Honda. You are only asking for unlimited frustation, expensive and…read moreneedless repairs. Troy the General Manager is an aggressive buffon. Troy the servive Manager is useless. They prey on older individuals and people with limited knowledge of cars. Terrible people. Terrible prices. Terrible serviced.

I lived in Kamloops as a Uni student and travelled back and forth from Vancouver and the service at…read moreRiver City was always friendly, efficient and helpful in every one of my experiences (sounds like the first reviewer on here would be quite a handful TBH). I just called River City to check my service record and spoke to Wes who was the most wonderful human being, he answered more questions than I thought I had, and provided in great detail what my vehicle likely needed when I explained my financial woes. Wow. It's so rare to get such above and beyond customer service like that! Really glad I called and spoke to Wes today!

I purchased a 2019 Qashqai a few weeks ago and both the owner and sales representative Emmy went…read morebeyond my expectations. They spent hours with me looking through multiple options to find what I wanted and within my budget. The service was remarkable across the board from sales to finance then delivery. Thanks Sean and crew, I will definitely buy my next vehicle through you and recommend you to family and friends! M Anderson - Kamloops BC.

I phoned for a transmission flush quote and was told $200. I booked an appointment for my 2007…read moreJetta and prior to leaving my vehicle again confirmed that the cost would be $200. The transmission flush cost $364.71. If one cannot trust the integrity of a quote then how can a customer trust the integrity of the work. Further I questioned the sanitation safety during Covid. I was assured that they ensured that the vehicle was fully cleansed prior to releasing to the customer. The mechanic drove my vehicle to the door, got out and came inside to hand me my keys. NO sanitation to steering wheel, gear shift or car door handle.