In October 2022,took customer's engine reciprocating assembly, (newly ground/polished crankshaft from another machine shop,new chromoly rods and pistons etc for balancing.All parts were perfect when delivered to this shop.Doug (owner) took info and would be done in a week.Go back to pick up engine components and noticed that crankshaft journals were scratched and one rod journal had a deep gouge.The grinding to balance a NEW set of expensive chromoly rods were barbarically ground on a bench grinder with a coarse wheel instead of a proper sanding belt resulting in deep stress risers left that looked as though an eight year old was set loose on it.The pistons were damaged when poorly ground for balancing resulting in compromising the strength of the pistons.
When management was contacted about damage and unacceptable workmanship, management denied all and stated that it was like that when I brought the items in,despite having the items in plain view and informing that all parts are perfect,new and for him to view the items at that time before proceeding.
It has cost me another $1600 in parts and machining to correct the undertakings of this incompetent,overpriced business.I would not recommend this business any more than I would recommend parents allowing their children to play in traffic.
I will be continuing to take my customers' engine machine work to Kelowna and Vancouver. read more