Cute shows, can be for the kids, but no control by the staff makes it frustrating to those that listen and a free for all for those who don't care. For instance, the staff will ask adults not to sit in front of the kids but if you pretend you didn't hear the announcement or are rude enough to just say no, you don't have to move. So while I moved and watched my kids from the side, adults sat right in front of them and told the staff they wouldn't move...and the staff accepted this. This is just one example, it happens at every stage of the event whether in line, during the show, or during the crafts. The staff just has no control and the one person in charge has a handful of excuses she's willing to throw at you if you have the time. My favorite is, "they're doing their best," which is odd because nobody's best is ask once and then settle for blatant disregard. Again, cute and can be fun, but with the wrong family or two in there the event is turned upside down without the staff willing to do anything about it. read more