Called to ask about a part for a tiller. Was told they had it in stock and they set it aside with…read moremy name. Picked it up the same day. In and out quickly.

Waited weeks to get a mower fixed the first time then recently dropped off another zero turn been a…read moreweek for a basic service and no call or anything. No idea how someone can't give a phone call back .

Me and my wife shopped for the first time at this Gerrity's Ace hardware store in Clark's Summit…read more After we found the items we needed we went to check out. My wife questioned the price published against what the cashier charged and the cashier said "listen lady I don't handles the prices here and can't help you". My wife was in tears when we got to the car, so aggressive and unprofessional. It was an insignificant amount, but to me that wasn't the point. If a store misleads, that's isn't right. Plus and young cashier being rude. I returned to the store and requested to speak with the manager and asked the cashier if she could join us. He said it was just a communication problem and I disagreed. I recommended to the manager a better approach in the future for his employees to take such as "I sorry ma'am, let me get someone who can help with getting the price straight" but he exploded and said I was insulting him as if he he couldn't take any advice. I was trying to help a young manager improve things. But he threatened to not help me and asked me to shut up. I will never shop here. The manager there was very condescending and wasn't going to take advice. I now understand why the employees treat customers like they do. Horrible service and I will never shop at this store again.

We had a great experience at the Clarks Summit Ace! In my opinion Kevin and Bill went above and…read morebeyond my expectations by going online to make sure that they were getting the proper part that I needed and then finding the desired part on their shelves. I have always been pleased by the customer service I receive at this store but this time they really devoted a lot of time to make sure they had it right. Thanks guys!

Visited recently for some garden supplies and didn't know wtf I was doing. Very nice ladies helped…read moreme, and everything I had come for was in stock. Very nice place although it is a little bit out in the country and a slight hike from town.

Great place with an extremely friendly, helpful, and knowledgeable staff. They have everything you…read moreneed and people who can actually help you get the job done. One trip here and you'll ditch the big box stores.

Went today and purchased two generators. Guy came out and was complaining that he had to bring them…read moreout. Then just dropped it off,walked back inside with no offer to help load the two generators. They both were heavy generators. Someone just walking by ended up helping. But bad attitude, complaining, and just dropped them off on the side walk not by the car.

They are supposed to close at 8:00. I drove all the way there from lake Wallenpaupack and they were…read moreclosed by 7:50! Here are the two employees leaving at 7:56. They saw come to the door but hid from me. Bet they got paid until 8:00! I don't appreciate wasting my gas and time for these two losers to leave early. And for anyone that goes by the hours posted on this site it is wrong. The door says they are open until 8:00!

Management has no care in the world about the customers!…read more They hire kids who they can pay min wage, so in turn service sucks! Most of the employees run and hide when they see you need help. Cant get a help loading, or a fork lift unless you wait 1.5 hours! The forklift guys will do work in the store while contractors wait, then after they are done an hour later they'll get your stuff if they remember. There is a very few workers who have been there for years who actually do their jobs and go above and beyond for you! 1 of them are in the Lumber Yard at the only register that's not self checkout, 3 in appliances 1 in the paint dept and 1 in tools, if you could ever find him I'm sick of the crap us contractors have to deal with, most of us NEED to get back to our jobs, but id you go to lowes make sure you have a few hours to waste!!

ordered online because everyone seems so darn grumpy in store. like i did for the past 3 years…read moreplaced order from dickson city store but somehow it was sent to a place i lived over 20 years ago and told thats my fault. good job lowes, lost customer over a product less than $20!