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    Sumas Drug

    5.0 (7 reviews)
    Closed 9:00 am - 6:00 pm

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    Ralph's Floors

    Ralph's Floors

    (3 reviews)

    We had Ralph's install flooring and tile for us. Overall, I'm not sure that I would recommend…read moreRalph's as a place to do business. My experience was: Showroom has an impressive amount of product, and much of it has the price displayed. However, it turns out that a good deal of what is on display is old stock that isn't available. We cycled through several rounds of bids, one was incomplete (no materials), another had vastly overpriced labor, finally got a bid that we all agreed on. Then when the job was done and it was time to pay, the agreed upon bid disappeared and we were sent the vastly overpriced labor bid as an invoice. Quite a bit of back and forth settled when I sent their bid to them, as they denied that the bid we had agreed to existed. Generously, their estimating process and record keeping needs a lot of improvement. Most of the work done was good, generally very good. Some of the detail work was not good. I had already paid my invoice when I contacted Ralph's about the issues. No response to texts, emails, voicemails. Finally got ahold of my rep, she led with "well, they all do that", which pretty much set the tone of the conversation. Needless to say, no, they never followed up with me after promising to do so, and at this point I'll just hire someone else to complete the job. Check cashed=customer no longer exists. Summary: mostly good result, but there's got to be better options in the area.

    Met with Ms. Cuthbertson and had the worst experience of my life. Purchased flooring for a 6000 sq…read moreft home from this company. Told this representative exactly what I wanted. She told me could not have it. Her reasoning was not bc it wasn't in stock, it was bc the finish was glossy. No offense to gravity challenged ppl and Treauna but this flooring was NOT FOR YOU. Then, this salty woman told me picking out flooring was not for me. Joke is on you bc everyone who has toured my home loves all of the flooring I picked out. So classless of you! I'm giving you a 1 star rating bc zero wasn't an option.

    Sumas Drug - drugstores - Updated May 2026

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