I recently, underwent ent an eye examination and ordered two frames and lenses with multiple…read morecoatings and transitions. My question is why I not had a complete fundus, 90 D and cycloplegic examination? I realise I went to an optical which is budget conscious, but I would expect an examination which could detect eye health issues if found. My husband has spent over 25 years in eyecare. He is very surprised the optometrist did not perform any of these and as I am over 60, he suspects there may be cataract formation. Whilst performing the slit lamp examination, the optometrist did not even notice I had previous refractive surgery. When the time came for measurements, the optician measured heights and pupillary distance manually. There was no use of pupilometer. When glasses arrived, the lenses on both sets were incorrect. As a result, I had to wait to get them again. I will likely have to undergo another examination to determine my eyes are healthy. I will go to another optometrist to fill that need. I do enjoy my new frames and my vision, but the examination was very subpar. When I picked up my glasses and subsequent sunglasses, there was no fitting. I was simply asked to out them in to check the sight. After going home,my glasses continued to fall off . Now the lens is scratched. If you want an inexpensive pair of glasses then Superstore is a great option. After going to Superstore for an inexpensive option was not worth it for me. I would prefer a proper exam with an Optometrist who is not in a rush and wants their patient to be happy and heard. I will also.pay the extra money to have a proper and personal fitting ,with prescription and purchase aftercare. Alicia Harris

LUDICROUS & INSANE PRICING! Price gouging at it's absolute WORSE!…read moreReal Canadian Superstore in North Delta, BC is totally illogical, unreasonable towards "obvious" errors in pricing. Does NOT stand to reason their blatant ignorant treatment to valid complaints and long time customers. * Got charged $ 18.88 for a pack of 3 tiny 100 gm cans of salmon! Called customer service when discovered GROSS error, read my receipt #, told it rings up right for a '6-pack' which it wasn't. Must now deal with Loblaw head office as this Delta Superstore insists the product and price was correct !? Plain ignorant. Poorest of customer service (store / general manager inaccessible) and ridiculous, inconsistent pricing (PLEASE scrutinize your receipts before leaving this rip-off SuperStore!).

I've been wearing glasses and contacts for over 15 years now and go for checkups at Southpoint…read moreregularly. Whenever I'm due for a checkup, they perform a set of tests and they're always done in a very relaxing and comforting environment... which is important because having testing done on your eyes (and sometimes really close) can make you a little anxious. My family also has a history of poor eye-sight and eye health which my doctor is aware of, so he always performs additional tests on me aside from the standard set to ensure that there aren't any signs or changes that can lead to the development of any conditions. It's pretty much like visiting a personal trainer and having them create a program that's specifically tailored to you, to give you the results you want and avoid any potential health concerns. Most of the eye conditions in my family don't have preceding symptoms so having routine tests done that can help detect them early on is really important for me. And so far, so good! It's not often (for me anyways!) to find a clinic where you actually enjoy visiting. I feel like I'm in good hands and genuinely cared about. And by the looks of these other reviews.. I'm not the only one!

Dr. Ding is professional, courteous, and caring. His staff are incredibly accommodating and always…read moreprovide excellent service! I needed vision reports filled out for my police applications, and Dr. Ding and his staff helped me out without hesitation! I would highly recommend South Point Optometry for anyone looking for a new optometrist, or if you are looking for an eye checkup!

I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.

Horrible customer service and does not care for the quality of their products. The owner was rude…read more He raised his tone at me and said that "if I keep on looking, of course, I will find flaws on my glasses". I paid a fair bit for the glasses. I do not want a damaged or a flawed product as per the owner's word. It also seems like the google reviews are fake. Yelp reviews and the google average star reviews are far off.

To start with if I had option I would give MINUS 100 stars to this place especially to the owner,…read morebought 1st set of glasses about an year ago, paid fair bit for them, absolutely terrible experience just like many others on this form however wrongs were corrected, I am a firm believer in second chances, in last couple of weeks ordered quite expensive pair of Cartier prescription glasses with certain tint and the way I wanted lenses to be installed, received glasses with completely wrong tint, wrongly mounted lenses, at first owner of the shop try to force his WEIGHT around n try convincing "glasses were fine" when showed picture of what I ordered they backed off and ordered new lenses suggesting "it was an error on labs part" took couple of weeks to get replacement lenses, again they mounted lenses not the way I wanted and a questionable anti reflect, I was told to come in again to see what can be done, Bonnie agreed lenses were not mounted to my instructions then owner got involved telling his staff " I am not ordering another set of senses, I already ordered twice, tell the customer to either take it or leave it" if it is your mistake it doesn't matter how many times you order, all it means is how terrible your shop is that you cannot get it right in one, two or Gods knows how many tries, anyways after listening to his instructions I opted to "leave it" instead of taking what I didn't order, at that point this idiot started screaming and yelling, suggesting " I wont return your money" all the profanity used in yelling match was quite an experience to say the least. To the owner, This is not the last you will hear from me, I will drag you to small claims court, I have lots of free time, will be in front of your store for at least next few months letting your customers know WHAT KIND OF SCAMM YOU ARE as after getting our money upfront how your attitude changes when it comes to delivering what promised. I feel for your staff to be witnessing things this on ongoing bases and be working for an IDIOT like you.

I'm not sure as to why the lady at the front desk treated my father and I rudely. The moment I…read moreapproached her and requested to buy contacts, asking her a simple question or two because I don't often buy contacts at Costco, she gave us an annoyed attitude and did not make an effort to help us. This lady wore fake lashes and a mask. What confused me more is that my father and I are Filipino, and so is this lady. Why is she being rude to her own kind? Either way, I ended up buying contact lenses from somewhere else outside of Costco and will not be purchasing an optical products from Costco moving forward.

This is my 2 time getting glasses from Costco and I obviously didn't learn from my first mistake ,…read morefirst time my prescription sunglasses have had the lenses squeezed into the frames and the lenses are all distorted, my everyday glasses lense after a short time went all foggy and look dirty all the time, my 2 new pair this time both have frame problems, arms loose and won't tighten anymore, one pair the lenses are to small in the frames and make a creak noise when I touch them, lenses are maki my eyes watery all the time and are hard to keep clean. I'll never use Costco again.

I have been coming here to get glasses for a couple of years and am very satisfied with their…read morepricing and service level. The owner's name always escapes me... But he and his wife are both very friendly and they've got a wide range of glasses brand names; Chanel, Gucci, Dior and a Tom Ford too - (didn't think they would carry this brand?!) So if you are looking for a niche or uber hip brands, you may not find it here. But for all the standards you will find them at a good price.

I came here based on the positive reviews and found the owners to be very helpful, offering us a…read morediscount on some nice designer frames/lenses. Courteous and knowledgable as well as efficient.

These guys are the best!! The best service, which keeps me coming back. They treat everyone with…read morerespect and listen to their needs from the eye exam to choosing the frames. You always feel welcome

Every year I go here for sunglasses and they have TOP quality designer brands like Ray Ban, Maui…read moreJim, Gucci, Celine and many others. Highly recommend this optician.

Elena is very caring and professional. She doesn't try to pressure you into purchasing anything…read more Instead, she will educate you with the extensive knowledge she has. I'm glad I met her. Most optometrist would be too busy to take the time to care and get to know you. I am very happy with my purchase and would recommend her to anyone. You won't be disappointed!

Amazing clinic, very knowledgeable and helpful! The optometrists here are all very amazing and…read morehelpful! They truly care about your vision health! Thank you!

My family has been seeing Dr. Lindsay Kamachi for many years and have always had fantastic…read moretreatment from everyone in the office. Everyone is very professional and thorough. Now that his kids are in the office practicing - I'm sure we will have many more years with the Kamachi's!!