The sauna provides a welcoming environment. The owner and staff are very friendly and the prices…read moreare very affordable.

From the owner: Sauna Therapy & More offer a fun and new/old way to sweat and detox the body to great health.read more

I just recently discovered this branch of the YMCA and I'm disappointed that I waited so long! The…read morefacility is very nice and clean. They have a large variety of equipment and classes that fit anyone's needs. I love the pool area and the fact that you can make a reservation is such a time saver. I know when I make a reservation that I'll have a lane when I show up. The parking is super convenient and the staff is always so helpful. This is one of the best branches in the Louisville area!

Everything is clean. Staff are incredibly incredible, kind, and helpful. Definitely worth the…read moreprice. The classes are so fun and help you get a great workout in. The classes teachers are super supportive and help you learn. I've recommended this gym to everyone I know.

Pictures from my visit that I forgot to post with original review. I cant wait to visit again!read more

So far so good! Today was my first visit. Did a tandem sauna visit with the hubby, it was so nice…read moreand HOT!! Staff were very helpful and the facilities were very nice. As I said so far so good because because we are going back in a couple of weeks to do another sauna and then do a float! So more to come once we get the full experience.

Toxic, Predatory, and Downright Embarrassing -- Stay Away…read more Hotworx Jeffersonville is an absolute disaster. The second you walk in, it's clear this place cares about one thing and one thing only: money. The staff are pushy salespeople in gym clothes. Once they've locked you into a membership, the smiles vanish, and you're treated like an inconvenience. Customer service? Nonexistent. The treatment of employees is even worse. One of the best staff members they had--professional, knowledgeable, and genuinely caring--was tossed aside without explanation. Her name was Jazmyn, and she was the only reason I stuck around as long as I did. Apparently, being competent and dedicated is a liability in this toxic, high-school-clique environment. The owners prefer sycophants over actual talent. Speaking of the owners: they're ghosts who micromanage from a distance, totally clueless about what goes on day to day. They tolerate inappropriate staff-client relationships, yet punish the people who actually take the job seriously. Add in their outrageous fees, refusal to accommodate medical freezes, and zero transparency, and you've got a business model built on exploitation. And now, just to prove the point, they keep deleting my reviews. Let me be crystal clear: I will keep posting this everywhere--Google, Reddit, social media, anywhere I can--because people deserve to know the truth. Stop silencing honest feedback the same way you mismanage your business. Six months of this circus was more than enough. I get better workouts for free on YouTube and better respect from a Walmart cashier. Hotworx Jeffersonville is overpriced, unprofessional, and rotten from the top down. Save your money and your sanity--go anywhere else.

A must for maintaining a healthy body and mind. Convenient 24-hour availability with a wide…read morevariety of class options to keep me motivated.

Royal Sauna Massage Spa is easily the best Asian massage place I have been too with the best…read moremasseuse. I love deep tissue massages when they really dig in but the other places by me were just not doing it for me. Some were too rough and others were just not as deep. Trying out royal sauna massage spa showed me that there are masseuse that care about their clients and know what they're doing. Before we started the masseuse asked me what I like and if I was having any pains. When she started, she was already finding knots in my shoulders. When she was done and I got up, I felt like a new man. Highly recommend Royal Sauna if you are ever in Louisville.

Place was difficult to find and staff was in a rush and unclear with my questions, due to the…read moreuncertainty and discomfort I left

I signed up in July. I recently moved pretty far away from LAC. I tried to cancel by email since…read morethey dont have a phone (not joking). A month or so later I got a response saying that I signed a 12 month contract. 12 month contract? What is this 1995? I thought all gyms did away with those around Y2K. So be careful, you are commiting to at least a year if payments no matter what. Also, the bathrooms constantly smell like buttholes, the shower curtains are moldy and they haven't updated their social media since before COVID. LAC, if your reading this, please try to get with the times. Practices like this are probably what led to the other locations closing. GOOD DAY SIR!

This place is phenomenal. Traveling through and needed a fully equipped gym to stay on plan. $10…read moredrop in fee, no stress front desk, all the equipment and then some. Everything was there including stuff most gyms over look, safety squat bars, cambered bench bars, DBs to 140, multiple areas for cardio. Plenty of space on a Saturday morning. 10/10

Consistently provides great and pleasant customer service through prompt responses, a calm…read moredemeanor, and professionalism.

Very clean and great staff. The rollers are awesome and the sauna is state of the art. We frequent…read morethis place every time we're in town. You won't be dissatisfied!!!

Absolutely the best! Great location. Staff are kind and very accommodating. If folks diss them,…read morethey are the problem. Not the staff. Well run, clean, friendly, and very accommodating. Cafe is delicious, front desk is on top of everything. Directors take complaints and concerns seriously. Always resolved. No better wellness center in Louisville.

Before I joined, other swimmers warned me that the Milestone was not friendly to swimmers. And were…read morethey right!!! Their lifeguards are the worst! Not only do they not enforce the rules or even pay any attention, they have been rude to me multiple times, especially Darlene and Joe, and I have gotten hurt because they let all kinds of stuff just float around or let people get in without any warning. They allow people to not share lanes (against the rules). If some members have the privilege of treating the place as their private pool, then why should I pay the same price since I am treated like a second class citizen? The rest of the place is nice and friendly, but if you are a SWIMMER, STAY AWAY! Also, I have not been able to figure out how to reach out to their board, which is fishy. I have reached the point of just quitting the most expensive gym in town where the lifeguards have created such a hostile environment that just thinking about going there gives me anxiety.

Sarah and her staff are AMAZING!! We had the most refreshing and tranquil experience at Sukhino. It…read moreis like an Oasis in the heart of New Albany!! Don't think about it- just go!! 100000/10 highly recommended! You will feel renewed and peaceful!!

Sukhino feels like a mini-resort hidden in downtown New Albany. From the service to the amenities -…read moreit feels warm, peaceful, & a little like luxury. I booked a salt cave session for myself and my friend to unwind after a busy few weeks. I had been to Sukhino before (float & salt cave sessions) but it has been over a year since my last visit & it was my friend's first time. Laura got us all checked in, we signed our waivers, & she gave us a tour of Sukhino. Everything was clean & oozed peace & mindfulness. The float rooms are nothing to bat an eye at - serene, tranquil, & private. The salt cave looks like a tree house & feels like you are stepping into an oasis. Needless to say we both loved our salt cave session. Afterwards we sat & had tea in the lounge area. On our way out we grabbed a couple of fun seltzer waters that were available for purchase by the entrance of the center. My next visit (which will be soon) will be to float! My friend purchase his next salt cave session before we left, so he has plans to go back as well. I highly recommend checking this place out! Kim, Laura, & the rest of the team are so nice & help you feel right at home!

This is not only the best ymca I have been to but the best workout experience I have had and I have…read morebeen all over the country. They are friendly and have everything A plus.

Barbie loves when I go downtown to her center, but I have to branch out sometimes, so I came to…read morethis gym in Louisville to work on the muscles for a bit. I have a lot of good things to say about this very unusual and busy YMCA in downtown Louisville and I can see why everybody loves it because the people working here are off-the-charts friendly. The guy at the front desk was a southern gentleman of the younger variety and he helped me get into the building and told me where everything is and he could sense that I was in a hurry so he hurried along his instructions. He got me in within just a few seconds of showing up. So he gets 10 stars out of five. However the locker system just doesn't work. I used a very similar system in Memphis the other day and having never used a punch-button combination locker before I followed the sign and it worked perfectly and there were no issues. Not so much in Louisville. The signs are complex and contradictory. There are not many of the signs so I didn't even see one before I started using it. An old man told me how to work it and I did what he said and it immediately locked my stuff in without me entering a combination. I could not get to my stuff so I had to go all the way down at which point the guy at the desk told me that I could have just called him and the old man on the way out told me that this happens all the time and not to feel bad. Well I don't mean to be a jerk but if this happens all the time then there's a problem! Change the system LOL. The reason why it happens all the time is because these things just don't work very well. It's that simple. He told me that I could park for just a dollar in the garage across the street which I couldn't find in traffic, which was awful on all the streets near this Y, and didn't feel like carrying all my stuff from a different block anyway so I just use street parking which is freaking $0.25 for eight minutes which is absolutely freaking ridiculous. This is not New York City and in fact a lot of New York City has much more affordable parking than that. Ew. The actual equipment is pretty good and they have some nice mats and various different things that I could use and then there are other things that could be improved. Such as the bikes. And there was the whole locker room drama because apparently there's a lot of theft around here or at least people think there is so I was told not to leave my stuff in the locker room even for a couple of minutes unattended. The janitor guy actually came into the shower to tell me to come back and get my stuff. Pulled the curtain back on me naked in there, soaping up, and almost made me slip over while simultaneously having a heart attack. I appreciated the consideration and even gave me a 3 minute lecture about how things can go missing even with just a few seconds and he's absolutely right, in theory. But considering that I only spent 90 minutes here and then half of that time was dealing with drama, it wasn't really as appreciated as he meant it to be. The drama of the parking situation. The drama of the lockers that don't work properly. The drama of the shower warning. If you consider all of that then I think you'll consider four stars for this gym to be pretty generous. Should really be less, but the southern young gentleman checking me in and sorting out my locker was so nice, he carries the 4 star rating. But basically no workout for me because of dramaaaa. Next time I'll use one in a different part of the city.