Sanctuary Massage & Spa has been my go-to self care place for a couple of years now. It's a bit…read moretucked away on Frankfort Avenue. When you enter, you can enjoy a cup of tea or water before your appointment. Tonight's massage was as phenomenal as the rest. It's easy to book through their site and super advanced booking is not required. I've been happy with every massage therapist here when I pick whoever is available. Tonight I had a massage with Z, who was thorough in explaining sensitive points and attentive to how I was feeling throughout.

My experience started with extremely friendly and helpful service over the phone when I had a…read morespecific question. The location was new to me, so heads-up, you do have to walk off of the main street to find it. I don't know if the reviews and website were all just so beautiful that the decor and vibe inside didn't meet the idea I had in my head? But I felt the space could use a little more life and warmth. In the actual room I was in, too. I wonder if a loose draped tapestry could help, maybe more mood lighting, some plants in the room--just a little warm TLC. Side note: When booking, I chose a 30 min massage and 2 add-ons. Then the calendar event for the appt said 45 minutes I assumed this was my massage and add ons. It's not. 15 minutes is set aside for consultation and undress (I think.) So because I chose 30 min massage and add ons, I only got to experience the add-ons. So just keep that in mind when you're booking. Maybe don't book on your phone at 1am, lol. Now my actual service was very nice. My hair smelled amazing after. And the masseuse was so sweet, thoughtful, helpful, and informative. She gave me some great tips for keeping up with my health. I have re-booked with her for simply an hour long massage service so I can experience the real thing! Looking forward to it.

Finally! I have had some massages in the area, and of course, all were enjoyable - a massage is…read moresuch a privilege! But this experience was so lovely from start to finish. It's in an amazing Old Lou building that also hosts a magic show--no the show won't be happening during your visit, of course! But it added to the whole mystical feeling of just simply taking a breath and taking care of yourself. The masseuse had lovely energy and 100% took note of everything I was telling her about my body. She created a peaceful atmosphere with lovely soundscapes and very nicely balance aroma. I love finding a place that isn't corporate, and if that's what you're looking for, a highly recommend! I got a deep tissue massage and felt so much relief and rejuvenation after my service.

Been constantly traveling the last month and the massage I got was just what I needed. Very…read morerelaxing, will definitely return!

It was absolutely fantastic! My husband and I have been getting massages at the Omni for years,…read morethese massages at Apex were the best we've ever had! Both of our therapists were responsive and are masters of their profession. I will definitely be returning and can't recommend this place enough!

Clean, comfortable atmosphere with courteous, helpful, knowledgeable staff. They accommodated our…read moreparty of 3 on a busy weekend. Two massages and one facial; all were wonderful. Josh gave such a great massage! We will definitely be back.

Excellent 90 minute deep massage, not an easy thing to do! The place was clean and the staff were…read morepolite and professional!

I like it the lady every 30 to 40 second moved her very slow…read more is not massage i will not come back again

Where to start! I just had my very first massage ever and all of my inhibitions about seeing a…read moremassage therapist are completely gone. First off, the building and suite 107 are incredible easy to find and accessible. After filling out new client paperwork, Angie brought me back to the massage room and discussed if there was anything specific I was there to address and clarified the entire process for me as a noob. The entire time I was on her table I was comfortable, I felt her good intention through her touch and although I didn't have anything specific I wanted addressed, Angie focused on a tight hip that I have ignored for years. I didn't mention it because I thought it was just something I would have to live with but when I stood up, my hip felt exponentially better! Who knew!? The entire experience was relaxing and I felt like I was in good hands. Angie even showed me a few stretches to keep my hip feeling nice which tells me she's interested in wholly helping her clients and not just building a clientele although she just added a new guest to her books! Angie Miller has been a Massage Therapist for five years now but her expertise, knowledge and professionalism would suggest she was born into it!

I've been frequenting DCM for about a year or so now. Karen was my therapist and really did a great…read morejob. She left recently so I've seen a couple of the other therapist who are both good. But they ain't Karen good! If I could figure out where Karen disappeared to, I'd probably follow. But, in the meantime, I'll keep visiting DCM. Overall, they do an outstanding job. The pricing is fair, as well.

great service cheap too in and out don't have to make a appointment great service will come backread more

This was absolutely amazing. It is very different from elegant spas but in a good way. If you are…read morea modest person, I don't recommend a full body massage. Even though it was wonderful I do have some suggestions.... 1. Get a receptionist to answer the phone. My masseuse stopped three times to get the phone and stopped my massage. 2. Tighten the screws or get more sturdy tables. Ours squeaked so much it was hard to focus the whole time 3. Don't ask for more tip. 20% is a norm for services but is more suggested then required. We would return but I highly suggest making some adjustments.

I had regular massages here when I was a gym member. Wonderfully amazing and kind team who helped…read moreto find solutions for any of my ailments

Charged my card and didn't show up. I had to email them to refund the service but their booking…read moresystem is misleading. You pick an open time and then the massage therapist can choose to accept the appointment?!?! This person chose not to accept, it still charged my card and I was stuck with massive neck pain and no massage as well as the hassle of trying to figure out what happened and request a refund!

My husband and I called to see if they could give us a 60 min couples massage and they were able to…read moreaccommodate us last minute which was awesome. When we arrived the two masseuse met us at the entry way and they just had the kindest best vibes. The place is very clean and warm (which is something I always look for in a massage room). The massages were exactly what we wanted. Great pressure and communication to check in and really restorative. We're going to start coming here once a month! $160 for a 60 min couples massage

We've come here several times for couples massages, and every experience has been wonderful. The…read morestaff is always kind, professional, and accommodating...they truly make us feel cared for each visit. It's a peaceful and relaxing atmosphere. It's become our favorite place to unwind together. Highly recommend!

This spa is VERY unprofessional. I made an appointment more than a week in advance and then when I…read morecalled the day of to find the location the person who answered the phone was VERY VERY curt and rude. He would not tell me where they were located and argued with me about having an appointment. He proceeded to tell me I was wrong and mistaken. He refused to help me or tell me where they were located. He did not help me or apologize. This is located in a sketchy part of town. DO NOT USE THEM UNLESS YOU WANT TO BE TREATED WITH DISRESPECT AND CALLED A LIAR!!!!!! He said they could not get me in even though I made an appointment.

I have enjoyed 2 sessions with these folks and anxiously await my next time. Professional,…read morefriendly, prompt, clean.......very clean in fact. Their new location is even better for all concerned.

We called the day before to make reservations. When we showed up, they said there was already…read moreanother "old woman" there and they got us confused (I'm under 40 btw). After some weird interaction, they said they would take our party first. They also had us pay up front which made the tipping process weird because I'm tipping on a service I've yet to receive and don't know how good it's going to be. They did the foot massage and it's the first place I've been to where they do not provide a bucket of water first. Instead, they just jumped into it. The massage was ok. My mom had to ask the woman to go softer a couple of times and at the end of the massage the man insults us again by saying how weak my mom is. I had to inform him she has terminal cancer. He seemed to be remorseful but it still didn't lend itself to a good experience overall. Another word of warning, this place is on the second floor of a building with no ADA access. There were a set of steep stairs. We would never have booked this if we had known given my mom used a wheelchair to get most places.

The beginning of my massage started out okay. The woman listened when I asked her to lighten the…read morepressure. But she kept rubbing my back and over and over without switching to another spot. This made my back pretty sore the next day. Then in the middle of my massage, my masseuse left and someone replaced her. When I turned over, I realized it was a man.......I only go to woman masseuses. I didn't specify that in the beginning of my massage, but at these types of spas it's always women doing it and I've NEVER had the person switch in the middle. Most of my massage was over so I would have minded less except this man had no business doing the massage. He was rubbing the front of my neck and put his fingers in my ear. When I was done and came out, I saw that 2 women masseurs were giving women chair massages and that's why they had left me in the middle of my massage. I had called to make my appointment so this is completely unacceptable. Because of the unprofessionalism, I do NOT recommend this place.