Stay away from this place, I refuse to call them a business. I called today to complain about the…read moredecline of this property over the past 5 years and one of the tenants visitors that likes to do 40 mph through our parking lot while kids are playing outside. Apparently their office manager or whoever the unprofessional twit was that I spoke to, lacked the mental capacity to handle the simplest of issues and hung up on me. If they don't start doing the very basic tasks of the company that they claim to be, after the holidays, I'm going to make a push to have them removed and find a new management company. Prior to this management company we had Pancione who was absolutely worthless., And merged with this company that is just as bad if not worse. This is a condo community. We don't rent WE ALL OWN HERE! YOU, DON'T. Which means the likelihood of me taking your shit is zero seeing as though we pay you to do a service. I've already spoke to most of residents here and they agree. just for context. Last time there was a Condo meeting they wanted Pancione out of here, but do most of the board being elderly there was never a push, though everybody agreed. most of us grew up in an era where if you don't do your job, you lose it. I've been here for 15 years and from what I've seen most Management companies do the bare minimum and look for reasons to raise our fees. Who are you to raise our fees when you don't own the property? This is a small property, easily manageable with my construction/maintenance background. Between me and one of the other owners with a similar background, along with the dozens of landscapers and contractors I know, we'll have no problem handling this property. It's real simple start doing your job or I'll make it my mission to have you removed from here and do it myself if need be. Seeing as though most of the management companies around here just wanna collect a check it would probably be worth our effort to crack them books open and see exactly what we're paying for, because I know plenty of people that wouldn't mind making some extra money and will do it at a fair cost. there's 20 minutes of my life I'll never get back because you people can't just do the right thing. There's plenty of shit reviews here saying the same thing. Great reputation you guys for yourself. Speaks volumes.

Personal staffs nice awsome apartments clean up service I like it good too live with that…read moreproperty God bless them all

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

As a tenant I have been satisfied with their service! They have been very helpful and responsive.read more

this team is amazing. they were able to get my properties posted right away, and we were able to…read moreget tenants in, in a very short window. There us always someone available to talk to and when it comes to emergencies or repairs they waste no time to get things going again.

We hired RTO, to manage a residential property in for us…read more The team was very communicative, direct, transparent and easy to work with. They were also very competitive in their pricing compared to the competition and we were pleased with the service they provided. I found them knowledgable and very responsive to any question we had or issue that came up. We quickly gained the peace of mind from knowing that RTO was on top of everything and looking out for us as owners and keeping the tenants satisfied, which we also wanted. That's why it was an easy choice to have RTO as our agent If you are considering a property manager, I highly recommend RTO.

Hired RTO Property Management after a horrible experience with a previous company, and they've…read moreliterally done a 360 for our tenants & our occupancy! Less turnover, higher tenant conversion rates & increased tenant satisfaction thanks to RTO! I highly recommend this company for all of your property management needs!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

Any issue i've had, they solved it same day or the next day. Any question I had, they had the…read moreanswer. Brian has a great team here. Special shoutout to Mike and Pete for going above and beyond for me with issues I've had. Highly recommend.

I have known Brian and Belaire Property Management (BPM) for seven years. Brian and his team are…read morevery knowledgeable property managers. I also follow some of the same principles for my properties. I have asked BPM to cover my properties while I've been away; that is the trust I have in their operations. When I get to the point where I stop managing my own properties, I will use Belaire Property Management.