Ulta is my favorite place to shop for cosmetics. I love being able to freely roam and find what…read morematches my complexion independently. The sales associates don't hover, but are there to assist when needed. I usually go to Ulta for foundation, concealers, and lipstick. They vary a variety of brands. Juvia's and Fenty are my two favorite brands and they are always in-stock. I also purchase perfume from Ulta and sometimes they are running a sale. They also carry a variety of skincare products. Ulta carries prices that can fit any budget and products that will fit any hue. I would highly recommend giving them a try.

Elizabeth if a fabulous beautician! I used to go to her at the short pump location and I'm so glad…read moreI found her again. She is so talented with color and highlights and no one has given me such a beautiful cut before her! She's sweet and honest. Truly a gem!!!

I was so excited to see that the Ulta on Brook Road has someone working at the benefit brow bar…read moreagain! Raven did an amazing job sculpting my brows! After a really bad waxing a month ago they really needed some TLC and she made them look better than they ever have before! She was also very nice and fun to talk to. I also loved the add-on eye mask she put on me while she was waxing. Can't wait to get them done again!

Shannon did a wonderful job! She was very personable and makes you feel attended to. Appoints are…read moreblocked times so you do not feel rushed and know they are really attending to your brow needs. Shannon explained they do eyebrow mapping EVERY TIME you come for an appointment. This means your brows will always be just right for your face. No longer will I be running into the nail salon for a waxing! No more cookie cutter brows that don't work for ME! Shannon even offered to touch up my makeup after the waxing. (Great customer service points!) She even showed me a great product for my inner brow area which is a little thinner on hair.

Walgreens in Ashland is always a pleasant experience. Everyone is always friendly and happy to help…read moreyou. Restrooms ars always clean and stocked with soap & paper towels. Pharmacy is always punctual and friendly. The store manager is exceptional and very friendly.

The pharmacy couldn't find me in their system. I have been going to this pharmacy for 15 years. The…read morelady that answered the phone was completely incompetent and could not find my profile after 20 minutes on the phone with her.

The staff are so helpful every time I go to sally beauty. They make the store 5 starsread more

*deep sigh* I went into Sally's today looking forward to purchasing my beauty supplies and laughing…read morewith the staff about my latest hair quest, but that didnt happen. Sadly it hasn't happened in any of the visits I've had in the last year but today was the worst. There were two associates working today, June 19th, 2020 and neither of them offered to help me. No they weren't busy stocking shelves, taking inventory or engaging with other customers. Instead both ladies standing behind the counter were glued to their cell phones. One was enthralled with an old episode of Maury and the other was trolling Facebook. I was in that store looking at several products for well over 10 minutes with no help!! Not a single word. Sure I can read labels and compare products on my own (which I did) but that is not what I came into the store for. I dont know if the prolonged Quarintine or "social distancing" has impacted the associates ability to perform their core role of servicing their customers. Going forward I will waste my time reading labels and figuring things out on Amazon!

Forefront Dermatology is the best dermatology practice in Richmond - and I should know (I've been…read moreto three others.) The office staff is helpful and attentive. They scheduled me with Dr. Johnson, and I'm so glad they did. She found and excised two spots of skin cancer on my leg. She was caring, thorough, and made me feel very comfortable during the procedures. I'd highly recommend Forefront Dermatology.

I've been to this office now 4 times with no major issues. Sometimes I do have to wait ~15 minutes…read more Otherwise, front staff is friendly and helpful. Dr. Lydia and her nurses are very thorough and understanding.

Been coming here for years. They are so friendly and caring. I feel like my teeth are well taken…read morecare of.

Ashland Smile Center is an excellent place for all your dental needs. I have had great experiences…read morehere as far as scheduling, care, and knowledge of the staff. Everyone is warm and inviting and totally transparent about costs up front. My husband has had to have a lot of work done, and they made a really emotional and difficult procedure for him as painless and smooth as possible. Highly recommend this place especially if you are someone who is nervous about going to the dentist. 5 stars! (Jena Parrish)

I made an appointment at 11 weeks pregnant, not realizing that it wasn't something I would be able…read moreto do. I show up to the spa and once I get inside she asks how far along I am and says I will not be able to get a massage. I ask her why no one called me because I had to drive 30 minutes to get there and she said she called but didn't leave a voicemail "because that doesn't work out for them". I left mad and asked for the owner to call and the owner proceeds to tell me how I should have googled at what week is was appropriate and she was sorry that I didn't like how her customer service manager responded. She was rude and condescending and refused to address the customer service issue I called about. She made the entire situation my problem because I shouldn't have made the appointment but didn't want to acknowledge the customer service and communication break down. The website should be updated to reflect what services and to whom they are offered, the staff should learn how to handle customers and the owner needs to take responsibility and accountability for customer service concerns. I've never had such a terrible customer service interaction let alone from an owner that refused to even listen and address my issue. I also looked at legitimate local spa websites and they clearly define who, when and how long pregnancy massages should be.

Making an appointment was easy with their app. Also made payment easy. Receptionist was friendly…read moreand helpful. My service, a facial waxing, was performed by Joanne who was fantastic! Listened and did a great job.

This Sephora is located in the Short Pump Town Center and is quite the busy hub, especially on…read moreweekends. My mom and I both use Belif facial cleanser and popped in last weekend to buy some more. After unsuccessfully locating it, we asked one of the folks working where to find it. She asked what it was called, I showed her a picture, and she replied that they didn't carry it without looking into it. I was a little shocked considering I haven't had issues finding it at their other stores. We've opted to buy it from their website instead.

In the West End shopping center, this place is about half the size of Ulta. The staff members were…read moreall excellent and helped me with my shopping. My only complaint is the checkout. There was a line around quarter of the store. With 3 registers open, it didn't make sense to me, until I got there. For every closed transaction the staff had to write something on paper, fold it up, and place it somewhere behind the counter. Seriously management, with all the tools available this is the best you can come up with? Left feeling bad for the register people who had to perform this stupidity!