GREAT people prof Dr & staff they helped an out of town friend of ours had an emergency & the…read moreservice could not have been better. They didnt even ask if he has ins. They did the work then asked questions ...unheard of these days. THANK YOU SO MUCH !

Their staff is friendly, however a staff member took down my phone number incorrectly. I showed up…read morefor my appointment and because they could not confirm with me (due to their error) they had given my appointment to someone else. They offered to see me an hour to an hour and a half after my appointment time. I live 25 miles away and had taken work time off for this. More should have been done to make up for their error. I received nothing for my inconvenience aside from an apology.

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

Impossible to contact by phone. The dental staff is fine, the atmosphere is relaxed... but if you…read morehave a problem, GOOD LUCK.

Dr. Drees and her staff are amazing! She has treated my family (kids, too), is knowledgeable yet…read morecomforting thru the entire dental process. My dental issues are challenging and she has done a great job in presenting different treatment options. I've always had an excellent experience, exceeded all expectations. Highly recommend Dr. Drees and her team!

I have a fear of dentists, instilled in me as a youth by a sociopath of a dentist who had NO idea…read morehow to deal with young people. Gretchen Drees has patiently babied me along for a decade now, and my dental health (mostly) and my attitude towards dentists (completely) has been turned around.

A zillion stars for Baicy Dental. Top notch care from the reception staff, hygienists, and Drs…read more Baicy and Scott. Expert, quality care for your entire family. I cant believe I look forward to the dentists.

I just can't say enough about this dentist office and the staff. They remember you by name upon…read morevisit and are just extremely pleasant as can be. The service and professionalism of the dental hygienist is world class care. 5

I'm new to VA and needed a dentist. I found Happy Smiles when looking for one via my insurance…read more(Delta) and called them up. Not only were they able to see me quickly, but Dr. Patel took care of my issue plus they did full x-rays and a cleaning. And they set me up for my next cleaning. Then a month later, I broke a tooth. I called them on Friday and they were able to see me first thing Monday morning. I came in, they took an x-ray and Dr. Jiwani was able to patch up my tooth quickly and well. The doctors were great, the office was great and they handled the insurance and quotes on the fly. They are definitely my new dentists in Ashland!

Horrific experience! Arrived 20 minutes early as constantly reminded via text and email. Signed in…read moreand the two people at the desk did not greet or acknowledge me. I sat right in front of the receptionist desk and again, was not ever acknowledged. I was the only one in the waiting room. The music was too loud and not conducive to a relaxing dental visit. My appointment time came and went and neither person updated me on the estimated time of my appointment. After waiting 40 minutes, I finally got up, approached the desk and said I was cancelling my appointment. One of the people at the desk looked up and said, "okay." That was it. I'll never go back. So unprofessional.

My daughter and I had our first visit at Commonwealth Dentistry - Ashland and couldn't be happier…read morewith the experience. From the moment we walked in, we were greeted with friendly smiles at the front desk that immediately made us feel welcome. The dental hygienist was fantastic she was gentle, professional, and took the time to explain everything along the way. Dr. Habib was just as thorough, making sure I understood each step and answering all my questions without ever feeling rushed. The office itself is very clean, bright, and welcoming, which made the entire visit even more comfortable. I'm so glad I was referred to this office by a friend and would highly recommend it!

Very disappointed. While in the chair was told I had to pay more because the last visit the person…read moredid not do the proper things. So, I get charged more for their mistake. The a/c did not work properly and they had cheap dirty fans blowing in the rooms. Very unprofessional. The lady had the nerve to let them know if I see something that makes me uncomfortable. LOL. It is a DENTIST office.

Had the best experience with Dr.Franziska. Best Ever! Everyone was so friendly and patient with me…read more I 100% recommend this place!

Wonderful experience! Dr. Klostermyer was thorough and explained the best options for me. I am…read morefeeling more confident about the treatment plan. Thank you!

Really friendly staff! Getting a crown with them was enjoyable and they were really understanding…read moreabout my situation. I think Nadia was their name (I'm terrible at remembering names, they took pictures of my teeth and helped drill my tooth etc.) and their talking about dentistry was surprisingly calming. Excited to have my permanent crown fitted

I ended up at Short Pump Family Dentist because Dr. Kowal was the only dentist who could create the…read morebridge from hell for me. I was so desperate, GOD ONLY KNOWS! I called my regular dentist who told me that absolutely nothing could be done. I had no options besides implants to replace a whole heap of teethuses, which my insurance wasn't going to cover. Like a miracle from up above I received a mailer from the Short Pump practice and I called them and asked if they worked miracles on short notice. Anyway, Dr. Kowal said he could fix me up, and he did. He did things to my teeth that I didn't think could be done. I just recently got my kids back from the pawn shop, but I can chew through a can. The staff is friendly enough. They have had some turnover, and once you get used to someone they're gone, but for the most part they have all been nice. I have paid a ton of money for my smile but at the end of the day Damn I'm worth it, lol.

I had a great experience with this group. Dr. Boxx was most understanding of my concerns and…read moreextremely kind talking to me about what I was going to have done. He even called me the next day to check on me. Thank you being the best!

This could have been a 5-star rating if it wasn't for the office staff! I found them to be…read moredifficult to work with and impossible to reach! EVERY CALL gets scrutinized by the Call Center person, even if you have an emergency which I did and ended up getting my tooth extraction done by another surgeon and not my doctor. I won't be returning to Commonwealth, even though I need two additional implants.