GREAT people prof Dr & staff they helped an out of town friend of ours had an emergency & the…read moreservice could not have been better. They didnt even ask if he has ins. They did the work then asked questions ...unheard of these days. THANK YOU SO MUCH !

Their staff is friendly, however a staff member took down my phone number incorrectly. I showed up…read morefor my appointment and because they could not confirm with me (due to their error) they had given my appointment to someone else. They offered to see me an hour to an hour and a half after my appointment time. I live 25 miles away and had taken work time off for this. More should have been done to make up for their error. I received nothing for my inconvenience aside from an apology.

I have had amazing experiences at River Run Dental. I've seen several providers and all were top…read morenotch I dislocated my jaw a couple years ago and was not in a position to pay for any sort of surgery. The staff began calling as many surgeons in the area as they could in order to find one in my network and get a benefits verification for me beforehand. This is without me even asking!! They could sense my hesitation and jumped on it. Meanwhile, the dentist massaged my jaw for a good 10 minutes. She called one of her colleagues who's an oral surgeon and got his opinion and i was able to avoid surgery all together thanks to his diagnosis and my dentist's thorough massage. I am so used to begging for care and having to navigate medical situations without assistance. But here, it felt like all hands on were deck to get me care & coverage, and I didn't have to ask for anything. I cannot recommend them enough. This is how healthcare should be.

They seem to only have AI "answering the phone," and it's driving me insane. It's impossible to get…read morein contact with a real person to ask questions/get responses. I've been a patient for about 3 years, but I'm considering moving to a different dental office to receive better quality care and communication.

Dr. Drees and her staff are amazing! She has treated my family (kids, too), is knowledgeable yet…read morecomforting thru the entire dental process. My dental issues are challenging and she has done a great job in presenting different treatment options. I've always had an excellent experience, exceeded all expectations. Highly recommend Dr. Drees and her team!

I have a fear of dentists, instilled in me as a youth by a sociopath of a dentist who had NO idea…read morehow to deal with young people. Gretchen Drees has patiently babied me along for a decade now, and my dental health (mostly) and my attitude towards dentists (completely) has been turned around.

Amazing!!!! Great care everyone is sooooo nice. Tiffany is great I love going to the dentist I can…read moreALWAYS cont on a great experience. a zillion stars!!!!!!!! Dr. Baicy and Dr. Scott are the best.

A zillion stars for Baicy Dental. Top notch care from the reception staff, hygienists, and Drs…read more Baicy and Scott. Expert, quality care for your entire family. I cant believe I look forward to the dentists.

Have been looking for a good dentist for a while and I think I finally them here at the Happy…read moreSmiles in Ashland! They got me in quickly. The front desk lady was so sweet, already easing my anxiety about going to the dentist. Then when I got there for my first appt, they gave me the intake paperwork, which compared to most places is very straightforward, quick and easy to do. The dental assistant brought me back quite quickly after that. He was the kindest gentlest dental assistant I've ever had and shared lots of useful info. His presence helped me a lot bc I have intense fear of dental work. The dentist herself was fantastic. She was so kind and gentle and thorough. Her bedside manner was impeccable and really put me at ease. They then gave me a treatment plan that made sense. It wasn't overly aggressive or expensive. They ensured I had autonomy over what the plan is to be done, and that I was comfortable with everything. So glad to have found a dentist I feel good about. Every single person I met there was fantastic.

I'm new to VA and needed a dentist. I found Happy Smiles when looking for one via my insurance…read more(Delta) and called them up. Not only were they able to see me quickly, but Dr. Patel took care of my issue plus they did full x-rays and a cleaning. And they set me up for my next cleaning. Then a month later, I broke a tooth. I called them on Friday and they were able to see me first thing Monday morning. I came in, they took an x-ray and Dr. Jiwani was able to patch up my tooth quickly and well. The doctors were great, the office was great and they handled the insurance and quotes on the fly. They are definitely my new dentists in Ashland!

My daughter and I had our first visit at Commonwealth Dentistry - Ashland and couldn't be happier…read morewith the experience. From the moment we walked in, we were greeted with friendly smiles at the front desk that immediately made us feel welcome. The dental hygienist was fantastic she was gentle, professional, and took the time to explain everything along the way. Dr. Habib was just as thorough, making sure I understood each step and answering all my questions without ever feeling rushed. The office itself is very clean, bright, and welcoming, which made the entire visit even more comfortable. I'm so glad I was referred to this office by a friend and would highly recommend it!

Absolutely ridiculous. I spent the 20 minutes filling out the files on line. As a returning…read morepatient, I didn't think it would be all that complicated. Especially since i gave them permission to get my x-rays from my previous dentist of 2 years. So i get there at 10:55 for an 11:00 appt. I'm not seen until 11:30. Then I'm told that i would need a whole new set of x-rays, an evaluation from the hygienist and the dentist and i would not be getting a cleaning until the next time i schedule. I just had x-rays done in February. Doesn't matter. They want their own set. What really got me is that i was to rearrange my schedule another day to come back for the cleaning i thought i originally was scheduled for. So miss Ashland Family Dentistry. I am very disgusted by these humongous firms like Commonwealth that have bought up all the old family places.

Dr. Ursla Klostermyer is amazing and so caring at her job. After I had a poor experience with a…read moreprevious dentist, her and her team worked with me to get my money and dental coverage back so that she could take the time to get my implant perfect, without me having to worry about financing a whole new tooth without the help of insurance. Her recommendations and expertise did more than just help my implant tooth; she took the time to fix adjacent teeth and I have never felt better about the aesthetics or feel of my teeth!!! She is so talented and experienced, and it shows! I never felt rushed, appointments were never months out, and she always is there when you need her.

Had the best experience with Dr.Franziska. Best Ever! Everyone was so friendly and patient with me…read more I 100% recommend this place!

I ended up at Short Pump Family Dentist because Dr. Kowal was the only dentist who could create the…read morebridge from hell for me. I was so desperate, GOD ONLY KNOWS! I called my regular dentist who told me that absolutely nothing could be done. I had no options besides implants to replace a whole heap of teethuses, which my insurance wasn't going to cover. Like a miracle from up above I received a mailer from the Short Pump practice and I called them and asked if they worked miracles on short notice. Anyway, Dr. Kowal said he could fix me up, and he did. He did things to my teeth that I didn't think could be done. I just recently got my kids back from the pawn shop, but I can chew through a can. The staff is friendly enough. They have had some turnover, and once you get used to someone they're gone, but for the most part they have all been nice. I have paid a ton of money for my smile but at the end of the day Damn I'm worth it, lol.

Really friendly staff! Getting a crown with them was enjoyable and they were really understanding…read moreabout my situation. I think Nadia was their name (I'm terrible at remembering names, they took pictures of my teeth and helped drill my tooth etc.) and their talking about dentistry was surprisingly calming. Excited to have my permanent crown fitted

No one looks forward to oral sugery, but I can honestly say that Commonwealth Oral and Facial…read moreSurgery makes it a more pleasant experience. The staff is friendly, efficient and professional. They get you in and everhting taken care of in short order. I've seen boh Dr. Nelson and Dr. Ferguson for extraction, bone graft and dental implants. Both times they were very personable and ensured I had a full understanding of the procedure and answered all my questions. Definitely recommend!

I had a great experience with this group. Dr. Boxx was most understanding of my concerns and…read moreextremely kind talking to me about what I was going to have done. He even called me the next day to check on me. Thank you being the best!