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Sugar Factory

2.8 (384 reviews)

Sugar Factory Photos

Business Info

SUGAR FACTORY ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for kids
Dogs allowed

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Recommended Reviews - Sugar Factory

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Reviews With Photos

Agnes K.

This is such a cute restaurant with a little candy store inside. The menu is on the more expensive side but definitely worth the experience. The staff was super nice. The little shop was unmanned, but it was not a high v traffic time. Our server was attentive to us. The drinks look amazing and everything we had was delish!

Sarah G.

Here for Morgan wallen and their AC says 83 degrees. Hotter than hell. Asked if they could do something and was told no. For a big and popular spot, invest in better air conditioning. Drinks took about 25 minutes as we were melting. One bartender. Again, on a day with Morgan wallen. Everyone is fanning themselves

Pretty In Pink drink
Kassandra S.

Had to try the famous Sugar Factory. First, ITS A VIBE!!! You just take photos at this place. It is kinda loud, so I wouldn't say a romantic place. It's definitely fun. The server we had was amazing. Gave great recommendation & I just love when they talk to you just like a normal person. I had a steak sandwich. It was honestly so good. Had great flavor, the bun was nice and toasty, and I was pleasantly surprised. I had a drink & honestly this is where they stand out. Their drinks are so fun, so good, and picture worthy. There are so many options and they really ate high quality drinks. I will say what I didn't love was $30 for one drink, but the experience was fun to do once.

Troy A.

Came for my daughter's birthday and we had a great time. I ordered the Spicy Penne Pasta a la vodka, and it was very flavorful. The chicken on this was definitely reminiscent to a chicken Parmesan. This was a plate for two. The drinks were very Cool and you'll definitely pay for it. Our waitress Nicole killed it also with awesome attentiveness and good vibes!

Fiorella M.

Okay, so.... Food- okay- not worth the prices. Definitely nothing out of the ordinary. The hot coca was okay too. Again, nothing out of this world. Service was good! Ambiance- good too, great decos.

Daisha W.

Such a cool experience especially for a birthday! We came a party of 12 on a Thursday and was able to sit with no issues and had such a great time! Definitely a great!

Lollipop passion with rum
Nicole B.

I came here for drinks...I left with $45 less dollars (from 1 drink), no buzz and an unfortunate headache from inhaling dry ice. The drinks are cool looking and girly for sure. Is it worth the hype or price? No. My drink was all ice and candy. Furthermore, the dry ice they put in the drink for my friend and I was practically a hazard because it kept shooting up our noses when we tried to sip the drink. The restaurant itself looks very cute and Barbiesque but it is not worth it.

Rainbow brite shake
Sake C.

Stopped here for a late night dessert spot. Was pleased to see the large dining space inside and outside, and it was fun to see the whimsical life size candy decor. Sat at the bar for our sweets, most of the counter space was sticky and dirty. Ordered the Rainbow Brite milkshake, it was great for pho-op, but for $19 and a very watery milkshake not worth the hype.

Christa M.

I have always wanted to check this place out because it looks like a lot of fun. I was so excited when I found out that Arizona was finally going to get one so I quickly made a reservation online. Booking online was easy and it was set for Saturday at 6:30pm. The day came and of course traffic was super bad. It was a 45 minute drive from us but with all the traffic it added like an extra 30 min. I called to let them know I was running late and the hostess was soooo friendly and without hesitation bumped our reservation back to 7pm. Phewwww! We arrived at 6:52 and she kindly checked us in. We were seated at one of the tables that was towards the font by the main door. The waitress came over right away and she was very friendly and introduced herself. There were a bunch of birthdays being celebrated so it was pretty louddddd. The menu is pretty big and there is an assortment of drinks, food, and desserts. It can be quite overwhelming. I was not worried though because I had already studied the menu beforehand and I knew what I wanted. I had my eyes set on the Keven Hart Peach Lemonade gauntlet. No alcohol of course because I was driving. My sister and friend decided they were going to share an alcoholic gauntlet and they wanted a watermelon flavored one. We also ordered one spinach and artichoke dip to share and I had the brick chicken with mashed potatoes. The waitress came and took our orders. I ordered first and she said the Kevin Hart Peach drink was not available and that they had been out of it for some time so I ended up getting a different peach one... When I asked for the chicken, she said "let me check if we have it." Fortunately, they did. My friend ordered the watermelon flavored gauntlet and again the waitress said that they were "out of watermelon." The dip was in stock though, yay. The food and drinks took a while to come out. We waited about 30 minutes for just two drinks and about 40 minutes for our food. We kept chugging the free water since we were thirsty.. Our neighbors ordered the $150.00 sundae so we got to witness the funny - hype dance they do when it is ordered. The little girls face was so happy when she saw them performing for her, it was quite entertaining and probably a memorable experience for her. The drinks came out first. Mine turned out to be really good even though it was not what I wanted.. It was cold, sweet, sugary, and it had the perfect amount of fizz. My friend and sister said they couldn't really taste the alcohol in theirs and that it tasted like a plain mountain dew. They did not care for theirs. The dip was good and it came with a plate full of colorful chips - they were not stingy. The chicken was not my fave. It was lukewarm and a little chewy. The outside had a weird texture to it. The mashed potatoes were pretty good but again they were also lukewarm. Service was good. Our waitress did her best to come around as she was checking up on other customers. The gift shop is sad and has nothing worth buying as it was pretty empty. So not worth the time. They should have some cute Arizona Sugar Factory merch but all I saw was overpriced candy. One of the neon signs was already malfunctioning and on the word "love" only the LO were lit up - thus ruining pictures. Overall, I would've liked if they had every drink listed on their menu available for purchase. Why have a massive menu when only a select items are in stock? I wonder what other menu items they were out of?.... Oh and the outside needs a little more color imo. It's too dull and it looks like it's just a warehouse with a random duck in the front. This place has potential to be great but unfortunately it was not a great visit for us..

Unfinished Soda Fountain
Mike R.

They have Food! Well, It's great to have something new. We wondered into Westgate not sure where we were going to have lunch. As we passed Sugar Factory, we noticed it had opened! Well, we were hungry and wanted lunch, but decided to stick our heads in the door to see what the place is about. We were greeted by a pleasant young lady at the front counter. We told her that we were just looking and were going to have lunch somewhere first. We she pulled out a menu and said "we are serving brunch right now." Food at a sweet shop? Who knew! Okay, we'll give it a go! The construction is still incomplete. We were told that it was a soft opening and could see a candy store and soda fountain still under construction. Everything else seemed to be working well. As we were led to our seats, we saw drinks that were more beautiful than any I had ever seen before. The place looks really fun and had Disney Landish music playing in the background. All of the colorful drinks with dry ice bubbling out of the top them. Yum! They have a large selection of alcoholic and non-alcoholic drinks, ice cream and much more! There were also sliders in all the colors of the rainbow! If Willy Wonka made burgers, they would look just like these! The only surprise was that many of the non-alcoholic drinks were in the $30-$40.00 range. I was surprised that the alcoholic drinks were significantly cheaper. Okay, twist my arm! So, we ordered something to eat. The brunch menu was really nice. I ordered the steak sandwich (Philly) and my wife had one of their signature burgers. Both were excellent! The Philly was one of the best that I've had in a while. It had thin strips of beef, onions, mushrooms and provolone on a really good roll. Yum! The burger was juicy and was topped with fried onions. Also yum! My wife also commented on how good the fries were. Not bad... I am sorry to say that we did not try the sweets. But, their menu is comprehensive, the food is great and the staff is friendly. Yes, we will be back! Sugar Factory is a must try.

Mali G.

We came to celebrate my grandson 6th birthday and couldn't be more magical The ambience was pretty cool and topservice from all the staff . They make sure to make his day feel special. He got the big bowl with lemonade , The Cookie Monster shake And berries pancakes The food is fine We all have a fun time And there's plenty to take cute pictures All the drinks were amazing will be back for more

Burger and fries

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Ask the Community - Sugar Factory

Do they take reservations?

Yes

Do we need to make a reservation?

It is best to make a reservation if needing a table or have children. You may walk in only if you want bar top seating

View All 3 Questions

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