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Suffolk Systems

3.0 (2 reviews)
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Services - Suffolk Systems

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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7 years ago

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Lori K.

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8 years ago

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True Comfort HVAC

True Comfort HVAC

(35 reviews)

If I could give John more than 5 stars, I would. One of my central ac units bombed out on one of…read morethe hottest days. He squeezed me in the same day. He said he was coming at 5, then was running late but communicated he would still be there as soon as he could. This man came at 930 at night--when most people would've already been home in bed, and said I'm going to keep my word and I told you I would come so if it's still okay and not too late I'm 10 mins away.... He showed up; Diagnosed everything, gave us a temp fix overnight, sent me a quote (since we needed a new system), then called me the next morning to tell me he found the equipment for slightly less and got me an even lower price! And is replacing the unit the next day. Wow... aside from being super professional, he was honest and very knowledgeable. I had two other quotes done out of due diligence (which I do for every big job or contract work), and he also gave us the best pricing. So I would highly, highly recommend John and his company. And I'm so glad we found him. We will definitely be using him for any HvAC needs going forward.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Optimum Mechanical of NY

Optimum Mechanical of NY

(50 reviews)

Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

Econo Air

Econo Air

(25 reviews)

I highly recommend Econo Air Conditioning & Heating to anyone looking for HVAC servicing! I don't…read morewrite reviews often, but Econo Air has impressed me so much that I felt compelled to write this. Some background: I bought an old home in 2022 and have had issues with the AC not working reliably since the start - randomly stopping, drain pan filling up with water, etc. Before Econo Air, I've had 3 HVAC technicians from different companies inspect my AC setup. All of them were able to identify that the air handler in the attic was not installed very well, but none of them gave me much confidence that they fixed my problem(spoiler: they didn't). This year, my living room ceiling started to leak water...once again I had to try to find an HVAC company that I can count on without leaving me feeling like I've been ripped off. I called about 5 different companies, and most of them gave me the response I've come to expect - no/vague/unreasonable cost estimates and not being super helpful otherwise. The only exception was Econo Air. I spoke with Angela who was extremely knowledgeable and empathetic. She made me feel valued as a human being, not just another source of revenue. She took the time to understand my issue, provided fair and transparent pricing, and gave me advice on things I can do in the meantime. I really cannot overstate how awesome Angela is! It was really refreshing for a change, and I wish all companies were like this. I decided to give Econo Air a shot, and I'm so glad I did! They sent Ricardo who's very polite, funny and knowledgeable. He found out that my condensate drain line was not installed well and ended up decoupling, causing the water to pool in my ceiling instead of flowing outside. Ricardo fixed this, but upon checking a week later I found that my drain pan was still full of water. I reported this to Econo Air and to their credit, they sent Ricardo over again that same day, free of charge. It turns out that my p-trap was also improperly installed, which Ricardo missed the first time. He fixed the p-trap and it's been a day since then. My AC finally appears to be working properly and there's no more water issues. Even though they did not fully fix the issue on the first visit, how Econo Air handled this situation shows me that they really stand behind their work and care about their customers. I know plenty of companies who would have charged me again on the second visit "because reasons". I truly feel like I have found a gem in Econo Air amongst a sea of mediocre HVAC companies. Needless to say, I will be contacting them in the future for all of my HVAC needs.

The best. Call Chris and you will get clarity and honesty from this family owned business.read more

Comfort Control Air Conditioning

Comfort Control Air Conditioning

(4 reviews)

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

Suffolk Systems - hvac - Updated May 2026

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