We've been going to this Y for many years and it seems very summer the situation with the outdoor pool gets worse. Today is June 11 and it is STILL not open during the day. When we ask we get various answers, but the most frustrating ones are "we don't have enough lifeguards", "the public schools aren't out yet", and (my personal favorite) "I don't really know." The idea that the public schools are the reason not to have the outdoor pool open yet is ridiculous. This happened last year too. Do you know how many kids are homeschooled or are already out for the summer? LOADS. Add to that, we pay a membership to the facility too and if the weather is nice, and you're advertising that it's open, then you need to keep it open where everyone gets a chance to use it. If an adult wants to use the outdoor pool while the kids are in school, they should be able to. I shouldn't have to drive to the next town over to use their Y because mine doesn't seem to have it together. The other issue here is the lack of continuity in the management of the facility itself. Half the time you can't get a straight answer about anything, and you definitely won't get any direction about who DOES know. They point the finger at someone else hoping you'll just go away. It's issues like this that keep people from wanting to join community centers like the Y, that used to be the cornerstone of our communities. Get it together, guys. read more

I gave this YMCA a three because they have a few very nice workers however most of them are entitled and have awful customer service. I never wrote a review just because it's where i have been coming for a few years now. after today, I felt the need to write one. A young adult comes in and seems like he's about to get ready to start lifting, and he only has socks on ( not sure if it's a rule) which I've seen countless people do not only at this gym but others too. A worker came in and told him he couldn't have his shoes off and I'm assuming that he needed to leave because he left and did not come back. she comes back minutes later and just scans the room judging everyone looking for someone doing something wrong and finds nothing. She comes back only this time to get mad at a dad who was alone with two young children who were both well-behaved and quiet. The woman told the boy he needed to get off the treadmill and could not be in the private workout area in his shoes. She then tells the father that the child cannot be here unless he's practically attached to his father's hip for the rest of his work out.(I'm fully aware that young children are not allowed on equipment) but he was harmless and I'm sure the dad was stressed out having to bring them in the first place. I get where she was coming from but there were 100 ways she could've been better about it. If you can ignore the cocky workers then I definitely recommend this place. The gym is clean well kept and also has fairly new equipment. However I don't think it's the place if you're looking for very detailed machines. *** they are not all bad, just a few that don't know their place. *** it's an extra $10 to bring a guest, but you can only bring a guest 3 times a YEAR, also this gym is not 24hrs and charges five dollars to come in after closing time. read more

It's hard to pick your favorite YMCA. My preference is the one closest to me but, they all have their own personality based on staff, classes vary, machines are different and amenities are more plentiful in some versus others. So with so many deviations you just have to experience all of them. I took a trip over the river and threw the woods for a boxing class over lunchtime. This facility offers boxing a few times a week and different times. They have 2 stations with 3 sides for people to box. So the class can have 6 boxing at 1 time. My class had us rotate between different stations and boxing. This facilties just got a face lift so in addition to new equipment (a holiday present from them to us), paint job and bigger/different space. They also have plenty of space for kids in the child watch area as well as their after school area. This facility does have an indoor pool as well as an outdoor one. Cycling room, gymnasium as well as a large cardio and weight room. As much as I love my YMCA it's fun to get out and check out other ones and it's free as a member to visit other facilities! read more

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Suffolk Family YMCA is in the YMCA South Hampton Roads network. I've been to a number of gyms within SHR and this location is one of my favorites for two reasons: it's closet to my home, and it's a beautiful facility. YMCA membership works on a national level so if you're a member here, you can visit any Y nationwide. This works especially well for me because I travel frequently for work. This location underwent renovations about a year and a half ago which made this place great! I was a member a few years ago but left because the facilities were so run-down for the amount I was paying. But now, the entire gym is much larger with newer equipment and a great layout. There is something for everyone: cardio equipment, weights, pool, basketball court, functional fitness area, classes, and child care! I primarily take classes here and I love the variety in the class schedule. Staff is very friendly, from the front desk to all of the class instructors. There aren't many gyms in the downtown Suffolk area, but this definitely is the best choice! read more

I broke my gym membership cherry and joined the Y. Probably not the best imagery to use when discussing such a family friendly organization, but it is the truth. I abhor working out, exercising, getting fit...whatever you want to call it...but this YMCA wooed me & won me. I have been going regularly during the week & on the weekends. The staff is great & the facilities are awesome. I started doing the ActivTrack thing and am even working on strength training. Y'all, I am one of the laziest people I know and I am working out on a regular basis. The children's room is great. I'm very pleased with the staff and the way they interact with my toddler. My only complaint is that some members do not understand what "lap swim only" means. It does not mean float around in the marked lane while never putting your face full of makeup in the water. It also does not mean stand in the deep end and stretch while two other people are waiting to actually swim laps. I bought some new goggles, so I'm gonna light it up next time... read more

Suffolk Family YMCA - Gyms Near Me - Suffolk, Virginia

Rudest staff ever. Especially the young kids they have running the summer camp for children....they are disrespectful to the kids and the parents.. it's like being on the Maury show as soon as you walk in. Very sad what this YMCA is willing to hire....other YMCA's are great. This one is terrible...even saw a group of young kids try to jump an adult on the basketball court and the staff were laughing and cheering the young kids on....sad read more

I have always found the YMCA to be a great place to go. The staff is always helpful and friendly.

Updating my review because, as the old adage goes, you don't know what you have until its gone. I moved away from Suffolk last month and joined the local Y in my new area. It's brand new; amazing facilities, new machines, a coffee shop, digital lockers on the cardio floor, etc. And yet I constantly find myself missing the Suffolk Y. Turns out it was the people that made it the best! Kelly, Amy, LT - they always greeted me warmly and enthusiastically, challenged me in class and helped me out when I needed it. I'd go back to that Y in an instant! read more

Been a member since about 2003. They are very friendly. I will start off with what I like 1. My kids do Tae Kwon Do here and the instructor is great. They had a guy before who let chaos reign but Master Morgan is great. And it is much cheaper than going to a TKD place in town....about $30 a month. 2. Swimming Lessons: I think they have the best swimming lessons that I know of. They taught both of my kids how to swim. I think they are better at this than Western Branch 3. Cardio Room: Everything you need 4. Coffee in the lobby 5. Racquetball courts 6. Great child watch for toddlers and an interactive zone for the older kids. Here is what I dont like: 1. Sometimes their computers systems either crash or dont log things correctly 2. The pool at the western Branch Y is nicer 3. The weight room is a little small 4. cardio room treadmills are sometimes at max capacity. I love YMCAs and although I prefer to go to the Y in Western Branch, I have no problem going here either. read more

It's a gym and I'm glad they have child care when working out. First gym I've been to that has a no cell phone rule while working out lol.

My and my family have been members here for over 5 years. Great staff and facilities. They have made a lot of improvements over the years. It can get a little crowded in the evenings at times. read more

I've gone to this YMCA for years. They've done so many building additions, and equipment add-ons that it looks brand new now! Much roomier!

Staff is very rude and doesn't seem to know their programs well. We had enrolled our son in a before and after school care. When dropping him to his first day, he was nervous. None of the staff members even took the time to comfort nor welcome him there. They just watched him walk in, didn't even bother to show him things and stuff to do with other kids. I don't think these staff members are even there for the kids but for a paycheck. I'm pretty sure if we had someone come in to do a spot check, these staff members probably don't even have the right credentials to be around children. The Y is just a big babysitting gig. read more

I love it there but the gym becomes packed at times and lacks a few types of machines such as a smith machine!

This YMCA use to be so nice, warm, friendly and family oriented. But now it's terrible. The executive and membership director are always in their office with the door closed. They NEVER come out and talk to nor speak to the members. I use to look forward to going to the Y to train with members and staff but now the staff is not personable and the good staff that they have are forced to leave. Donna in the cardio room is an excellent worker and now the last of the good staff is leaving soon. read more

Rude staff! Our family have been YMCA members (family membership) for nearly 20 years and we use several YMCA's in the area, but Suffolk is the closest to our home. One incident occurred that caused us to leave and never return. Despite the "no cell phone" rule, many people do use their phones in the fitness center. I have never seen anyone harassed. I keep my phone with me but only in case of an emergency. Well, such an emergency occurred while we were in the fitness center. I was contacted by the police to inform me that my mother and sister had been in a serious car accident. As I quietly answered the phone, a YMCA staffer ran up to me and began screaming "NO CELL PHONES! HANG IT UP NOW!!" She started grabbing for my phone and screamed repeatedly as she chased us out of the center and outside the building. I left and never returned. My mother and sister died in the accident and I was trying to listen to the person who was giving me information--this was difficult as the rude staffer screamed and chased us out. Family friendly? Hardly. read more