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    Sue Ellen Richardson, DDS

    5.0 (4 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Sue Ellen Richardson, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Cambridge Dental - Lobby

    Cambridge Dental

    4.2(39 reviews)
    1.6 miMedical Center

    I needed to find a new dentist due to a change in my insurance. I decided to come here after my…read morehusband and best friend recommended it. They have a private parking lot which had plenty of spots. The lobby was very clean and spacious. Check in was very easy and pleasant. I didn't have to wait long to be called in. I have extreme anxiety related to dental procedures including cleanings due to sensitive gums. Unfortunately, I didn't have a pleasant first time experience with the hygienist that day & even felt ashamed by her remarks. I wish there was more caring bedside manners especially coming in as a new patient & informing her of personal struggles but I decided to come back for a second appointment to fix other dental issues. The assistant that day was very kind and even noticed when I would tense up. She immediately reassured me and encouraged me to relax as best as I can. It was so helpful and I truly appreciated it. Dr. Metwali was informative, answered questions without rushing, and made the procedures go smoothly. I didn't have any post procedures issues besides the expected soreness from local injections. I plan on continuing as a patient but will better advocate for myself.

    I've been coming to this place for a couple years now and have always left satisfied. And that's…read moresaying a lot as I absolutely hate going to the dentist. The dentists here are always matter of fact and bluntly tell you the truth. I appreciate their honesty and helpful recommendations and thankful they don't give me the run around (like every other dentist I've been to prior to coming here). They don't push me into treatments (that are usually costly) but give me all the options clearly and factually. I've had cleanings, x-rays, and fillings done here and every experience has been pleasant and efficient. For cleanings, the dental hygients are always extremely thorough, friendly, and full of recommendations. My appointments are always honored on time and the parking lot has plenty of spots available. This is the first dental practice I don't mind coming to (and I've been to many in my 40 years of life living in different cities).

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    Cambridge Dental - Entrance

    Entrance

    Cambridge Dental
    Cambridge Dental - Reception

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    Reception

    UT Dentists - Call and make an appointment with one of our friendly staff members today!

    UT Dentists

    4.0(4 reviews)
    0.8 miMedical Center

    I arrived early for the scheduled appointment however I still haven't been called back. The people…read moreat the desk downstairs are pleasant and helpful. The staff at the desk on the second floor are awful. Everything from the none caring attitude of someone who wants a paycheck but doesn't want to work to flat out lying about contacting a supervisor when requested. I'm in need of dental services but I'm questioning whether these fools are worth the aggravation. Reading the reviews it seems to be an ongoing problem that UT isn't and won't solve. Pretty facility with stank staff as the face of it is poor management.

    I would like to commend some of your team members at the school of Periodontics in Houston TX. Dr…read more Younan and Dr. Lee ( attendee ) did an excellent job placing my implant. After several readings on where to locate the implant ; Dr. Younan used a free hand method with the skill of Michelangelo or Leonardo de Vince. Dr. Younan was able to save fees by not having to use Zombie cadaver tissue for the implant. Also , Andrew assisted the procedure , and made me feel very comfortable. In addition Jasmine and Christie handled the X-ray duties in a very professional manner. Dr. Babin did a quick drive by and gave her approval. Let us not forget the front desk where Brandi is always friendly and firm ; and she handles the Holiday decorations superbly . Again, I will score you 6 out of 5 on the survey. Keep up the good work. Thanks again , G. P.

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    UT Dentists - We are a one-stop-shop, a multidisciplinary faculty practice, and all of our UT Dentists providers also teach at the School of Dentistry.

    We are a one-stop-shop, a multidisciplinary faculty practice, and all of our UT Dentists providers also teach at the School of Dentistry.

    UT Dentists - Our expert general dentists, specialists and dental hygienists care for patients (age 9 or older) with every type of dental problem.

    Our expert general dentists, specialists and dental hygienists care for patients (age 9 or older) with every type of dental problem.

    UT Dentists - Waiting area on the second floor

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    Waiting area on the second floor

    Castle Dental & Orthodontics

    Castle Dental & Orthodontics

    2.0(20 reviews)
    1.2 miMedical Center

    I recommend in the strongest terms that you avoid this dentistry practice. I regret not having…read moreregarded all the negative reviews, which seem to follow a pattern and was true to my experience as well: very long wait time, no actual cleaning done on the first visit (which plenty of other dental practices manage to do no problem), trying to upsell you on expensive procedures not covered by insurance with an absolute refusal to do a standard cleaning that is covered by insurance. I will start by saying that the staff were certainly sweet and likeable (although I could have done without the casual chatty remarks about my advanced pregnancy, some unsolicited/random banter about how I must have actually wanted a girl instead of a boy and how I better not start contracting on the exam chair. I know it's just friendly banter and they mean well but it's really not professional or necessary). However, as the visit progressed it became clear that this corporate dental office is trying their darnedest to upsell you. They told me I needed an extra deep cleaning that would cost $500 out of pocket, which I was skeptical of, but considered might be the case because pregnancy does increase your risk of gum disease. But when my husband walked out with a similar set of recommendations and an anticipated bill of $600 out of pocket, the alarm bells immediately went off. We found it strange because the recommendation just doesn't add up given our regular habits and the sum of what varied other dental professionals have recommended each of us in the past--never anything like this. Again, look through the other reviews. Our experience is not unique. When we both insisted that we wished to simply have the regular level of cleaning--and said that the medical provider should feel free to document that as patients, we opted against their medical advice and requested the standard level of routine cleaning covered by our insurance--we were given a number of flimsy excuses, including the suggestion that the dentist who also saw me that day did not have the discretion to overrule her dental hygienist's recommendations, which is obviously nonsense. Anyway, we will not be returning and it's really frustrating to feel that we completely wasted 2 to 3 hours of our time.

    Overall: Do not recommend; they take forever, are overbooked and will try to saddle you with…read moreunnecessary procedures. Pros: Receptionist and dental hygenist were nice and cheerful. Cons: I filled out paperwork two days prior but when I arrived at 10am for an 11am appointment, they said they didn't have the paperwork. I had to re do it. I was done by 10:30 am. I was not sent back until 11:20 am. I was then sent back to the chair and waited another 20 or so minutes for the dentist to look at my teeth for literally 2 minutes. Then, the dental hygienist comes and did an examination and essentially refused to do a basic cleaning covered by insurance, claiming I needed a deeper cleaning that I would need to re-schedule. Overall, I was 'done' at around 12:30 but it was unclear to me that they wouldn't do the basic cleaning until the receptionist broke the news to me. Reading other one-star reviews, this seems to be a pattern. I think they're nice, but probably have a lot of pressure to squeeze what they can out of insurance. I even talked to the dental hygienist, saying I'd rather get the cleaning covered by insurance ASAP since my wife and I are expecting a baby soon and I was already slightly overdue for my cleaning (~7 months) but they preferred to not give me care if they couldn't extract all the money they could from it. Additionally, while I was in the midst of waiting, I heard someone else come in, say that he'd had an appointment that was cancelled by them (the practice) several weeks ago and that they never followed up to reschedule it for him. Again, the receptionist especially was really nice and understanding of my frustration with waiting so long but overall, do not recommend

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    Castle Dental & Orthodontics - The office is clean and comfortable

    The office is clean and comfortable

    Castle Dental & Orthodontics - The office is clean and comfortable

    The office is clean and comfortable

    Castle Dental & Orthodontics - The last castle

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    The last castle

    Jeremy Wade Chance, DDS - Dr. Jeremy Wade Chance, DDS, PA

    Jeremy Wade Chance, DDS

    4.3(18 reviews)
    0.9 miWest University, Braeswood Place

    Dr. Chance has been our dentist for 7 plus years now, so between our regular cleanings and minor…read morefix-it work, we know him and the staff well. He's engaging, knowledgeable, totally current with dentistry practices, and every bit of work he's done has turned out beautifully (including my recently chipped tooth - he fixed it the very next day). The staff is excellent here, and the back office is so efficiently run. This takes the stress out of dealing with insurance. I've sent friends to Dr. Chance before, and will continue to do so.

    I've been seeing Dr. Chance for a few years now and highly recommend his office. I hadn't been to…read morethe dentist in years and was worried at first that I'd get shamed for neglecting my teeth. Dr. Chance was totally understanding and made me feel like I was in good hands from Day 1. He started me on a practical course of treatment fixing the most serious problems first. His office staff (especially Maria!) is mindful of my insurance and helped me stagger my treatment so that I minimized my out-of-pocket costs. I never have to wait to be seen when I come for an appointment and am able to get early appointments to make it to work at a decent hour. When my husband or I have had "dental emergencies", Dr. Chance has worked us into the calendar and taken care of us right away.

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    Jeremy Wade Chance, DDS - We implement the latest technology and techniques to provide our patients with the highest quality care possible.

    We implement the latest technology and techniques to provide our patients with the highest quality care possible.

    Jeremy Wade Chance, DDS - Our facilities are designed to give our patients the highest quality care with a modern design yet warm atmosphere.

    Our facilities are designed to give our patients the highest quality care with a modern design yet warm atmosphere.

    Jeremy Wade Chance, DDS

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    Sue Ellen Richardson, DDS - generaldentistry - Updated May 2026

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