After my wife died I discovered that I was paying monthly on one of her cards that I had not cancelled, waiting for charges to clear. I cancelled the card and went in for a last wash. They told me I was out of luck and needed to rejoin the monthly plan. I will never be back. Screw me for months and tell me they need to continue to screw me? Nah, screw this place. read more

As the apparently original car wash to the many new ones, it shows its age BUT! I 'd the enthusiasm of the crew in the sub zero temps outside using heavy brushes & high pressure hoses to get the grime off before entering the auto car wash! Outstanding team work! read more

$20!? Are you kidding me right now? $20 for a basic wash that doesn't get everything clean? $20 and you can't even get out of the drive-through. It was $13 not terribly long ago. I thought $15 was a little pricey, but $20? That is absolute highway robbery. If the wash was better or if they let you go through a second time if they miss a spot, and they usually miss more than one spot, it would be different. But there is no guarantee no money back, and now it doesn't even go through the tunnel as slowly to do a better job. You're pushed through like pigs in a slaughterhouse. read more

Don't spend your money here! This gives the shitiest wash ever! If they would let me post pictures, I would!!! Canceling my subscription now!!! read more

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Great customer service from Paki, really nice environment. Paki helped me out and made sure I went through the car wash the right way and my car came out super clean read more

Silas was fantastic, and was working very hard to get my car clean, great attitude. such great customer service. would highly recommend Sudzy Salmon. fire would wash my dog to thats it read more

'Tis Springtime again, and time to search for the perfect car wash, which of course doesn't really exist as much as it should, here in Anchorage with dust and dirt aplenty especially after another long winter. However, there have been some new car washes popping up here and there, so I've been doing the research starting with Sudzy Salmon. Cool name! It's nice! Hey, there are attendants there to take care of your payment, and (unlike Alaska Laser Wash) cash is happily accepted! What a concept! Assistance is there and present until 8 p.m. Wow! I love the fast and powerful wash, and especially the vacuum bays with free vacuums that actually work WELL! A couple of downfalls of course, as with car washes in general, including this one. The back-end of the car where the license plate is, including the trunk lid were completely missed, along with the wheels that I had to scrub later myself. Prices range in levels here, from $20 to $30...more money, more wax, and I must say that part of it was worth it. My car looked a ton better, even if I had to do the finish work myself, mainly the wheels and the back-end. Kind of a tricky location off of Tudor Road on Credit Union Drive where Sea Galley used to be. read more

I'm having a hard time finding a decent car wash in these parts. If you know of one, please call me. In the meantime, Sudzy Salmon does a pretty good job. I've only gotten the "Spring Run" Wash for $13, but it suffices. The cost is right in line with what I paid in the lower 48. I'm contemplating one of the all you can wash deals. They range from $29 to $49 and allow you to wash your ride every day. Two washes and it starts paying for itself. My problem is I'm so lazy I'm not washing the car three times a month, now. They also have a nasty long line these days, as I'm sure you can imagine. The big attraction for me is the free vacuum after my wash. It's a hundred times easier than dragging our house sweeper out to the garage. Plus, I'm a stickler for inside cleaning supplies staying inside and outside cleaning stuff remaining outside. 12/22 read more

Sudzy Salmon Car Wash - You don't want to see this sign! lol - Car Wash Near Me - Eagle River, Alaska

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Great car wash, too bad it's run by disrespectful teenagers who will not hesitate to scream at you if you aren't careful. I have been screamed at twice by their employees, once after the gate came crashing down on my hood and she accused me of doing it on purpose to my own truck, and the second time was today when the attendant was chatting it up and not paying attention to guiding me into the track. Then when I couldn't understand her directions because we're in a literal car wash, she jumped up and down and screamed at me. I went right in and cancelled my membership, told the teenage manager how I felt, and he mocked me on the way out by asking if I wanted an air freshener for my troubles. Terrible business and employees. read more

I ran my car through and ended up with scratches on the front end that were oddly enough exactly where on of their scrubbers hit. I made a claim immediately and submitted the required photos. They came back with photos stating that they were preexisting. The photos they sent me were water streaks due to the rain we had. Took it to a few shops to see if they could buff the scratches out and their first comment was, "Did you get it washed by Sudzy Salmon?" I'm not saying not to support local businesses, but if you like your paint, be very careful. read more

First time I've been through the car wash. Malek and Dima were beyond helpful. They walked me through the process and made sure I understood how to get through it. If customer service is your goal at this car wash these are two outstanding young men.!! read more

Unfortunately, this car wash has developed a troubling reputation for questionable business practices. Multiple vehicles--including ours--have sustained visible scratches or damage after going through their wash system. In our case, the hood of our truck was noticeably scratched. We chose not to report it after reading multiple reviews from others who were met with denials and zero accountability. If you haven't had an issue yet, consider yourself lucky. Personally, I can't justify paying someone to damage my vehicle--especially for a mediocre wash. read more

I pull up in eagle river, the attendants greet me and take my card , feed it into the machine and tell me to proceed before they look into my truck bed.. . they then tell me I cant proceed because I have things in my truck bed. ( nothing overflowing the sides just a few items to normally be found in a truck bed, all within reason, none of which would create an issue) I am escorted out of the line. there was ZERO signs stating truck beds must be empty. in order to get a refund they told me I needed to create an account. I refused .. and had to go through a 20 min process for a refund. They have a horrible system set up here. do yourself a favor go elsewhere. read more

Silas was so helpful and kind when I got my car wash. such great customer service. would highly recommend Sudzy Salmon

Damaged a brand-new truck, owned for 6 hours! They denied the claim and showed beautiful footage going in and fuzzy, pixelated footage going out. Even tho you could see the black streak and shadow of the dent on the tailgate, they just denied that it happened. No help at all. Canceled both memberships on the spot and tell everyone I know, not to go there! read more

Vehicle was damaged while in carwash. 100% stock vehicle now with hundreds of dollars damage and I have to call to find out claim was denied. Waited a week for call back that never came. Very unprofessional attitude from management to employees. When employee laughed at said damage while returning part that was broken off. $1200 a year they won't get from me anymore. Enter only at your own risk! read more

I drive from Anchorage to Eagle River for my dog Stewie to get a bath, it's so easy with their dog shower stall. Can't wait for the one being built in Anchorage, near C & Tudor Road. Stewie Loves his bath time, Thanks Sudzy Salmon read more

Sudzy Salmon Car Wash - Car Wash Near Me - Eagle River, Alaska

The company has no issue with taking money without giving any service, and when you ask to see the proof of the charges, they himm and hawww even though one of the people said they have a CAMERA and could look up the charge in real time, but that never happened. They drag their feet until you get tired of trying to get answers and then they celebrate because they get to pocket money for services never used. They offer NO KIND of assistance, they just put the ball in your court and wish you luck ,because they know in the end they'll get free money. I'VE NEVER HAD A COMPANY SO BLATANTLY TAKE ADVANTAGE OF PEOPLE! They did absolutely nothing! I showed them the charges on my bank statement, and they said they have a camera and could look up the date and time, but for some reason, NOW they don't want to look at the camera to show I NEVER got a carwash, but their attendant scanned my card twice!! Very shady company read more

Not my first thought to do in winter but as an out of towner I took my sisters car there per her request. The quality was great, it was great cost for what it was worth. The gentlemen helping were courteous and professional. Great service. Shoutout to the manager for making sure our wash was to expectations, his name was Drew read more

I was refused service at the Eagle River Sudzy Salmon Car Wash today. The manager Michael told me I could not get my truck washed because the professionally built 600-pound aluminum dog box bolted into the truck bed could "hurt their equipment." Then manager Michael said if they couldn't make exceptions for fifth wheelers they couldn't for me...as if those two compare. Here's the kicker. This business last year sold me an unlimited monthly carwash package and had NO problem then with the dog box! Lastly, manager Michael had no problem with the truck and topper that went before me. Those things are by far more flimsy than my dog box. I told manager Michael I am taking my business elsewhere. read more

Been going here for a couple years and the washes have gotten progressively worse in that time. They guys and gals working seem to rush you through the line while paying little attention to dirt prone areas resulting in having to go through more than once and many times having to leave with a car still dirty. When I go inside to request a second wash because the car is still dirty I get attitude as well. May have to consider cancelling both my subscriptions. read more

Sudzy Salmon Car Wash - Car Wash Near Me - Eagle River, Alaska

I usually have some grime left on my vehicle after a car wash, but the team at Sudsy pre washed and pre-scrubbed before the actual wash. I couldn't believe the shine on my tires! Also, they have a pet wash with a high power blower to get rid of the thick doggie undercoat. Def check this place out! read more

wash was good and Nikolai was super helpful, literally my goat, turned my honda fit into looking like a sports car with how good looking it was read more

All they do is hire kids and most of them are lazy and don't do anything and their car wash does not even take off a thin thing of ice off your truck read more

After running my expedition through two times it still looks like this. I have yet to get a clean vehicle going through a sudsy salmon car wash. read more

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Over priced and it doesn't wash my truck very well. Wheels are always still filthy because mostly the guys with the high pressure hoses don't seem to spray the wheels just randomly spraying the body of the truck. Suppose they are just trying to wet it down. Overpriced also by a lot. Wish we still had touch less car wash, it is not as good as Salmon but it doesn't run those filthy brushes across my pain. Very efficient though and fast, but dirt all over my truck after washing so waste of my money will go to Anchorage touch less in the future. read more

I love this place. Sudzy Salmon Car Wash provides service that I have only experienced in few Eagle River businesses. I am easily able to communicate with someone when I need help. The employees are all mindful of what I need as a customer and willing to help create a positive experience. I always tip the workers pressure washing and scrubbing my car before I go through the car wash. Every experience I have had here has been a pleasant one. Even when I got a new vehicle and had to change account information. The transition was seamless and I didn't have to think about it again. A good business operation to me is one that provides a service I need or want at for a price I can afford. An exceptional business provides me with additional benefits. Sudzy Salmon has clean microfiber rags inside for me to utilize after I receive my car wash I can wipe down my windows and mirrors. I usually wipe my dash down too, then I can drop it in the hamper and they will wash it and reuse it! They provide an experience that I am unable to recreate on my own. For someone who has lived in Eagle River for nearly 30 years, I was excited to give Sudzy Salmon a try when they first opened. I was not prepared for the customer experience that I received. I washed my car once and decided it would be a good investment to pay for the monthly plan that allows me to get my car washed once a daily. I don't wash my car every day but I do it often enough that the monthly plan feels like a smokin' deal. The employees know how to respond and are quick to respond when I have concerns. I can truly respect and appreciate that behavior and trust that management is effective confident in their workers and service. I have been meaning to write a review for a long time but today I felt like I should take the time because when I was in the queue for the wash the employees didn't send me through until they cleaned something off my rims. The vehicle in front of me was pulling out of the car wash when I started mine. It made me feel like my experience mattered. Which is how every customer experience should feel and it does at Sudzy Salmon. I appreciate this business and recommend Sudzy Salmon to anyone I know. read more

Sudzy Salmon Car Wash - Clean - Car Wash Near Me - Eagle River, Alaska

This place has gone downhill! Dirty cars and dishonest. I came here in June, came out of the wash with my car still dirty, and was told that the owner had changed the type of wash--fewer things by hand and less details on the automatic part of the wash as well because "cars are cleaner in summer." They admitted it was dirty and rewashed it after some discussion. Fast forward to the end of July. I bought the silver shine which includes underbody flush and rust inhibitor (as the pic of the sign shows). After going through the car wash, the underbody was caked with mud (see pic) and dry spots. When I asked for a rewash, the attendant said that the sign was wrong and the Silver Shine no longer includes undercarriage anything. He didn't want to reward it because I hadn't bought the More expensive wash. I explained that I paid for what was on the sign and that customers have no way of knowing that the sign is wrong. He still didn't want to rewash. Finally did. Who runs a business like this?! If you change the quality of your washes, update the sign so your customers know what they're getting! read more

Sudzy Salmon Car Wash - The undercarriage after going through the car wash. - Car Wash Near Me - Eagle River, Alaska

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Saw this place from hotel window. Was looking for a place to get a car wash. Staff was hard working and took pride in their work. Staff was polite and helpful when needing a rehash per there posted customer satisfaction policy. Place was a bit pricey compared to the place at home but I was still very satisfied with the service. Only thing I disliked was having to pay for the self service vacuum service. Other places I've been to with similar services dont charge. Follow up Uodate: we made a stop here after traveling the muddy and dusty Dalton hwy up north. Using the clean wash guarantee they ended up washing my truck three times. I was impressed with the staff and not giving attitude or issues on this. Tyler G. the manager and staff was super helpful and accommodating to the service. I am from Los Angeles. This is the sort of place you find In Beverly Hills or high rollers go for VIP car wash. If this place would have a line around the block with service like we experienced here. Thank you. read more

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Great service, great clean and very polite staff. These vacuums are the best too. Now we need a location in Wasilla. I especially love that they kept the duck pond and walkway at the Eagle River location. Keep up the good work. read more

I've tried canceling the membership for weeks. Get no response. Complete scam. Your car is never clean either

We get our vehicles washed here and they always come out looking really good. Recently we came in and met a very nice young man, Colt at the payment area. It was very very cold out but he had the best attitude and said he was just assisting customers. It is refreshing to see young folks working hard and having a great attitude. read more

I was getting my car ready to be driven to Fairbanks. Because my dog died, I am flying this year so an employee is taking my car. I got kinda Emotional at the entrance and a sweet young man named Aiden was the recipient of my Mini trauma moment. What a special young man. Thank You! read more

Sam was great at helping us reactivate our monthly plan at the kiosk ...quick & friendly!

I have had a monthly subscription for both my wife's vehicle and my own at Pink Elephant for years now. For a total of $80 a month ( minimum because we own and Wash other vehicles that we pay for per wash ) we have always been happy with both our service and our vehicles, until now. Since "Sudzy Salmon" has taken ownership and the boss has been "helping" wash/dry it has been very rushed, sloppy and stressful to say the least. I'm pretty sure I'm done paying $80+ dollars a month for rushed, sloppy, crappy service and dirty vehicles. read more

Stopped by today and maneuvered through their construction (the place is brand new and awaits pavement, landscaping, etc) to wash some breakup off my truck. I should've gotten the attendant's name, but he was much friendlier and more knowledgeable than I would've expected for new employees at a new business. I bought an annual pass. The process was painless, and the facility all nice and pretty. With cool blinky lights inside. And my truck is clean, which is all you ask from these people. read more

They are a bit pricey but Eagle River needs it especially during the winter when the roads are so dirty but you can't wash the car yourself. If you actually get the monthly one, it's not so expensive anymore. Better than keeping your car covered in dirt. They were closed on me for company meetings a few times but I like the location and ease of getting in drive thru. read more

The people working in the venue do not give a rats *$$ if your car is clean. Sure they will gladly redo it for you, but when someone has a more difficult vehicle, they make no extra effort to make sure its clean. If it was done right the first time, wouldn't have to be done again...I realize it's hard to hire good help these days read more

I have a monthly pass I use here. I go 2-3 times per week. The car wash is great. I don't have any damage or scratches on my vehicle. Just a nice clean car I can see my reflection in. I like that you can request a dash towel to wipe down the inside dash area as you go through the car wash. How convenient! I also like the complimentary towels if you pull around near the office to get the door jambs all cleaned out. Very kind & professional. On 1 occasion I went through & was not pleased with my results. The attendant put me straight through again at no charge. My car looked great. No hassles, great service, detailed cleaning. This last week I decided to try out the detail package. What a great job! My car needed the windows cleaned, vacuum, dash area cleaned & wipe down. It looks great. I will definitely be back for another detail. Thanks! read more

Great customer service. I've been a monthly member since they opened the Eagle River location. Once you beCome a member they put a sticker on your windshield and you can get a wash once a day! The staff is always helpful, and the free vacuuming (when they offer it) is awesome!! Since I'm leaving the state, I was worried about canceling my membership and how much of a hassle it was going to be, but when I emailed, the manager quickly got back to me and refunded me the days I wouldn't be using the wash! All but good praises for them in my book! If you're going to get a car wash, you need to come here!!! read more