On the spot patches sewn onto a vest. Very friendly and had a cute dog to chat with in order to…read morepass the time.

Jenny is kind and generous. I went to get a quote to fix my husband's leather jacket and she fixed…read moreit no charge; "it will only take a minute", she said. My husband will be so pleased for Christmas! I recommend Jenny's!

We have been going to her for the last 2 years I believe whenever my bf needs his clothes tailored…read more He normally takes them and I pick them up But she finally saw us both together the other day and finally realized I'm Korean as well lol. We had great conversation, she's very sweet. She is also very quick and efficient with how she works. If you need them done within a specific time frame, best believe it's done. It's convenient because she's right down the street from us as well. Definitely recommend her to get your clothes tailored. She also has a good eye for how your clothes should fit on you as well.

The lady at Leesburg Alterations is always nice & able to do anything I've ever needed done. My Mom…read moreused her for years as I have too. Her sewing/alteration skills are beyond excellent!!! The prices are reasonable & turnaround time is fast. I think this is a hidden gem when it comes to alteration services. Easy to find. Plenty of easy parking too! PLEASE GO HERE. YOU'LL BE HAPPY YOU DID!!

I am extremely upset with this dry cleaners. I was very excited to utilize their services for dry…read morecleaning on my favorite jacket after reading all the amazing reviews. Unfortunately, my jacket was ruined on accident which I understand and that is okay - these things happen! What is not okay is that the owner will not respond to messages/calls, will not reimburse me, and is not trying to rectify the situation. The jacket was quiet expensive, is sold out online, and is irreplaceable. Mr. J needs to do better as it has now been 2.5 months of no reimbursement of my property.

We needed my daughter's wedding dress pressed overnight and when I went the next day to pick it up…read moreit was ready as promised.

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

Every time I come here I have a wonderful, curated experience that is personal. They are an…read moreabsolute pleasure to work with and work their hardest to give you what you want. They will also be straight up with you if something is not possible. Really just great humble people that love their craft and are good at what they do. Come here for your alterations!

I usually don't go to dry cleaners, but I went here to get my graduation robe and my dress steamed…read more It was a wonderful experience! The nice lady working was so helpful and got my dry cleaning done so quickly! She was so kind and considerate and I would definitely go back. If you are in need of some quick dry cleaning, try this place!

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

Just left and the WORST customer service i have had in a long long time. my second visit (first…read morewas to drop off) I pulled in under the drive through sign WITH ARROWS(!!!!) to pick up. The girl inside looked at me and went in another room, came out looked at me again, went around the corner turned around to the carosel and started spinning it. Not once did she acknowledge I was sitting out side. Waiting. I finally got out of the car and went in where she promptly told me I was in the drive through line improperly. I was supposed to come in the opposite way. There is a SIGN on the Starbucks side that says DRIVE THRU WITH ARROWS. I don't know why I thought I should enter that way. I told her that I had only been once before to drop off and that where I dropped off - no one told me that I was not dropping off properly. I am flabbergasted that this is how they treat their customers. I will not be back.

I've come here twice, and twice now I've had to take my clothes to an alterations shop. Broken…read morebuttons, torn stitching, and when asked for light starch on my shirts I didn't mean I want them so stiff they can stand on their own. I folded one of my $140 shirts today so I could take it to have 2 broken buttons fixed from the last visit and it felt like I was folding a piece of cardboard. Also, rather than a safety-pinned tag, they iron on a barcode to your clothes that is super difficult to remove. At $8 per pair of pants and similar for shirts, I'll never be back here again. One star for the nice crease they put in the pants - that's it.

Courteous , timely, great pricing and professional!!! Would suggest this business to anyone needing…read moreto get work done!

I had two work shirts dried cleaned and asked for the collars to be cleaned extra. When I got the…read moreshirts home both of them were covered in white starch spots and the collars still spoiled. Do not waste your time going here. I tried to call them and the number was not working.