The customer service here is typically good. They had to stop the whole car wash for my vehicle…read moreonce, and the kid was a jerk to me about it. Everyone else has been great. Prices are typical for a car wash, and they have monthly memberships. The one unique thing about this car wash is that it is just a belt that you drive onto. There is no rail, so anyone with ANY car could use this car wash - wide tires, low to the ground, whatever. Everyone's car will fit. It is easily the "nicest" car wash I have found in the area.

Quality Car Wash is one of the better car wash stops I've visited. Once you pull into the entry…read morelane, there's a drive-thru window you can let the cashier know what type of wash you want. There's also another lane for those with a membership. This car wash is special because the car wash itself is encased in a dome tunnel of clear glass. The natural lighting combined with the fun, colorful lights and lush foam makes it an entertaining experience. For just $22, we got a wash/wax/dry. Great car wash!

The staff here is VERY friendly. The car wash is part of the gas station, so you can add the wash…read moreto your fuel or just buy a wash. There's isn't always an attendant to help you pull in, but there's a mirror to guide you. It's a good wash - NOT a touchless car wash, which I prefer. It's a quick wash and I've never had a bad experience. The track wasn't totally happy with my snow tires, though.

Antonio McGlothin,has great customer service he went above and beyond to assist a physically…read morechallenge person get in and out his car. Antonio help him purchase items in the store and then assist him back into his car. We need more individual like this young man. Thank you Antonio job well done! David Grissom

I thought I had an appointment at a different oil change place down the street but when I got…read morethere, I was told there was a problem with the online booking system and my car couldn't get in until the following week! I needed an oil change that day so the manager of the other place sent me to Van's. I rolled right in and got immediate service. Didn't have to get out of my car or anything. "Quick Lube" is right because I was in and out with a coupon with a free car wash to boot. I missed some of the bells and whistles of other oil change places, like interior vacuuming and window washing, but the accessibility and speed was great!

Pulled in and immediately was approached with a friendly face! Hood was popped and oil level was…read moreassessed. Was asked basic information and confirmed that I needed a synthetic blend oil change. Price was posted on the wall. When I inquired about how to clear the oil life on my vehicle, two techs told me how to do a manual reset. One even walked me through each step so I knew for next time. I ended up getting charged less than the listed price! They also communicated well about my oil level and gave me a free car wash!

I don't think my 10 YO car has ever been this clean. I've had it detailed at least yearly for a…read morewhile. This was the best yet. I'll be back

I've been very happy with them My car looks great and the…read moreprice is very reasonable. The owner is friendly.

Imo best car wash in town, service is quick and friendly, car always seems to be cleaner then the…read moreother places, minus the hand wash locations but what you get is a fast wash and you dont need to get out of the car.

Caused considerable damage to my car and would not respond to my requests for a contact regarding…read morethe video available. DO NOT GO THERE

I took my brand-new, four-day-old car through the car wash here, and I quickly noticed scratches on…read morethe windshield before I had even gotten it home. I brought it back to show the damages, and the person I spoke with tried to gaslight me, saying things like "only diamonds can scratch glass", and "it must be your windshield wipers." Even if the angle made sense, that would mean I had literal diamonds in my wiper! I filled out their damage report and was told I would be given a call, but that never happened. Thankfully insurance covered the repairs but this was a heartache on a brand new vehicle. I've had a good experience with oil changes here, but obviously will not be using the car wash again.

The people at this location were funny, prompt, they washed the car like they were supposed to, and…read moredidn't seem put off, as some others do. They did a complete and competent job. We have to give huge kudos to one employee, 69 y/o gentleman by the name of Paul, who dried the vehicle with enthusiasm and care. He took his job seriously, and was great with us.

The Sternberg Road location has very poor customer service. They don't get your car as clean as…read moreother car washes and they don't stand behind their work. Instead you hear excuses. Don't waste your money at that location. I have had good experiences with other locations in Muskegon. Try one of those.

Brought my brand new blazer through there around Christmas . After going through the car wash I…read morefound my hood completely destroyed with scratches so deep it took the paint off went in brought it to the attention of the car wash manager . They claim after watching the footage it wasn't the Car Wash's fault and will not repair it . Didn't offer anything in compensation . This company is an absolute joke and doesn't deserve anyone's business . So if you want your car completely destroyed take it through this car wash .

The worst collusion repair experience ever! They received my car on July 27th, and since then I've…read morehad 6 different "completion dates" ridiculous! Estimated dates: August 21st August 30th September 10th September 20th October 2nd October 11th I'm completely aware that "things" happen, but almost 3 months for front end work is outrageous! Each week I give my hopes up hoping to have my vehicle that I'm still making payments on back!

I was just in and had some decals removed on my new truck. They were unbelievably quick, polite and…read moreprofessional. I will for sure be back whenever I need more work done. I would highly recommend this place.