I needed a TV satellite service for my new house. Todd was very helpful with our new Dish…read moreSatellite service and equipment. I would use him again.

WOW - These guys are AWESOME. Highly recommended for any type of satellite work. They came to my…read morehouse which was rather far away and did a job that directv would not do. They took a very difficult installation and made it look easy. The technicians showed up on time, at a set time and not a 5 hour window which by the way was missed by Directv when I tried to have them do the job. They were also very professional and polite, enjoyed what they were doing and got it done. Thanks so much, you guys are awesome! Give these guys a call before you go anywhere else. They will get you same deal as going to Directv directly and be way more friendly and personable not to mention they will get the job done.

I am Stephen Knipein Tyler, TX. My next door neighbor is also involved in this problem. Both houses…read moreare new this year. We are at the end of the telephone pole line. The builder included underground tubing for your cable to connect to each house. My house was connected in a few days but took 2 trips by different installers. My neighbor took 2 months because the installer said he would have to hire an electrician to run cable through tube. This was not true since the neighbor used a ball of string, piece of plastic and a vacuum to suck string through. Then your installer pulled the cable through. But to get to the problem. The connector at the top of the pole only allows two connections. The installer \said he would put a work order in to get this replaced. To connect he cut my connection at the base and put a splitter in temporarily. It was to be fixed when the connector up top would be replaced with a larger connector. That was over a month ago. Nothing has happened. I called their office and the male just wanted to go through a routine to check my modem. He would not listen to my need. I have experienced some slow down. I want to plant grass but can't because of the mess left in my yard. Splitters degrade the connection. I am sharing a service with the neighbor but both are paying full price. Please setup someone to come fix this! I can't keep calling and reaching someone that won't listen or isn't capable of understanding the problem. Seems like they are just not autonomous but programmed robots.

No closed captioning on PBS. NO back button. Impossible…read moreto go back to the last channel. No pause button. Outrageously priced just to get standard network channels with no movie channels. BOOOOOOOOOOOOOOOO. The worst TV cable provider in the entire country.

Wish I could give ZERO stars. My god. Once a month it goes out for at least the WHOLE day. My only…read moredays off and this POS internet service isn't working. I'm about to go to another company. This is crap. Don't do it. Save your souls.

Worst WiFi! Goes out constantly. You can never get ahold of any technician.. we've had this service…read morefor a month and we've lost connection multiple times, for days at a time

DO NOT USE THIS COMPANY! I can led my service in MAY as I moved and relocated for work. It is now…read moreAUGUST, and they are STILL charging my card. I cannot even log into my old account. Reporting the FRAUDULENT CHARGES to my bank account. this is unacceptable and I would do everything you can to not use this service. Even satellite would be better. DO NOT USE THIS COMPANY.

Crystal at the Green Acres Tyler Tx location was awesome! I switched from Verizon and she made the…read moreprocess painless. Thank you Crystal!!! Tina D

Worst internet providers out there! Do not use them you will regret it 100%! They suck they will…read morenot fix their shitty internet and still expect you to lay. As soon as someone different starts providing in my area I'm switching without a doubt!!!

Cable service is the worst I have ever had no stars for me. In 5 years I have never went an entire…read moreyear without having to have a technician to come a fix something and it's always if it's not our fault you will have to pay for the service, how about if it is your fault you give me a daily refund until the technician comes in 5 days. This is not a fair monopoly if we had other choices in the Tyler Texas area besides Dish and Direct I would been gone without looking back. If I could upload videos I would show you this horrible service. Not I have to give Suddenlink a rating but I wouldn't even give them a 1/4 of a star.

DO NOT deal with this satellite provider. They are charging me a $160.00 early termination fee,…read moreeven though I

Worst customer service ever! I had an appointment 12-5 today for installation but after driving…read morefrom out of town after a night shift and after waiting forever I got a phone call saying their technician didn't have equipment for the installation and there is nothing they can do for me. How do you not do inventory the night before and call ppl to cancel their appointment. Speaking to other people around town no one is happy with their service.

They mounted two TVs for me which one had to be mounted on tile. They did a tremendous job and…read morewere very courteous!

They came when promised, did an excellent job very quickly, and charge was slightly less than the…read moreestimate. TV looks great and works perfectly. Highly recommend!!!

Need the phone number for sudden link communications. My tv is out and I think that there is an…read moreoutage please let me know if there is one.

I wish I had looked at the reviews on Yelp and Consumer reports prior to signing on with…read moreSuddenlink. I am sad to say that I am not surprised at the average one star rating. I have been with this company only a couple of weeks and I already regret my decision and want to cancel service. I'm 57 and have moved a great deal, so I am accustomed to dealing with new service providers. Most have truly been exceptionally good. Suddenlink has been exceptionally bad. I cannot recall ever having so much trouble getting in touch with a customer service agent. It's like they don't exist. The local office constantly answers with an "unavailable, leave your number and we'll call you back" message, but so far, no call backs. The number they ask you to call when you first sign up for the service does have a human that answers, but they won't talk to you. They tell you that they handle new service requests only and to call customer service. I was given several different phone numbers to try all of which are automated with no option to speak to a representative. It's an extremely poor way of doing business. Note: They are plenty nice when you're signing up for service, but once a customer, they are silent as the grave. The tech came out and installed my service on Sept. 11 2017 and they billed me on Sept. 12th, due on Sept. 21st. However, the bill did not arrive until after the 21st. I cannot reach anyone to discuss this and ensure I would not be charged a late fee. Also, the tech that installed the service, draped a very long cable across two driveways. The tech did a fine job of installing the service, but did not mention the cable across the driveway, that anyone would come out and bury it...and most importantly, that I would need to call and schedule this service. Even after I called the tech back on his cell phone, he simply stated that they would send someone to bury it- not that I had to call and schedule this service. . After a week with no word from Suddenlink and the cable still unburied; I called and they scheduled the service for Wednesday, Sept. 20th. I was told, because it was a gated community, I would need to be home to let the workers inside. The arrival window was 8am to 5pm. After waiting all day - no one showed and no one called to say why or to reschedule. I called Suddenlink and an automated voice stated that my service was now scheduled for Oct.2. - three weeks after installation. No one called to tell me about this change...explain anything about the delay...or ask if that date was ok. In the meantime, the line, draped across 2 driveways continues to get run over multiple times a day by me and my neighbors and is an inconvenience for the lawn service. I am actually surprised that the line has not been cut. I'm not sure how companies that operate this way manage to stay in business.

I have had Vexus for a few months and the service has been great, no problems there. The issue that…read moreI have is with their offer of a $100.00 e-gift card after the first 3 months. What they fail to mention is that the card is only good on THEIR WEBSITE to purchase THEIR BRAND ITEMS! If I had known that up front I would have told them not to bother sending me one because I have no use for it. Can we say "FREE ADVERTISEMENT"? No thank you Vexus!!

I view Vexus as the best kind of TV available if you like beautiful clear TV viewing. They…read morebroadcast in Ultra High Def which provides deep, precise, and colorful contrasts in your viewing experience.